09/04/2025
Cancellation / No-Show Policy
Hey lovely humans 👋🏻
I know life happens. We get busy, things pop up, and sometimes our bodies or brains just say "nah, not today." I get it. I’m all about flexibility and compassion—but I also need to honour my time (and the time of others waiting for a spot).
So, here’s the deal with cancellations and no-shows 💬👇🏻
This lil' policy is in place to help keep things flowing smoothly for everyone. It means I can show up fully for each of you, keep the good vibes going, and make sure I’ve got space when someone else really needs a treatment.
🕐 Cancellations & Rescheduling
If you need to cancel or move your appointment, please let me know at least 24 hours in advance. That gives me time to offer your slot to someone else who might need a bit of TLC that day.
💳 Deposits
All bookings made online require a deposit to secure your spot. That deposit will go toward the cost of your treatment.
❌ Cancellations Within 24 Hours
If you cancel less than 24 hours before your appointment, your deposit will be non-refundable. This is to cover the time and prep I’ve set aside just for you.
🔁 Rescheduling
Need to reschedule? No worries—if it’s more than 24 hours ahead, your deposit can be carried over to your new appointment.
🚫 No-Shows
If you don’t turn up and don’t let me know, your deposit will be forfeited. Emergencies happen, and I totally understand—just reach out if something serious comes up. Communication is key 💌
🗓️ Treatment Plans
If you’ve bought a treatment plan (a series of pre-paid sessions), and you miss one with less than 24 hours’ notice, that session will be deducted from your plan.
🌈 Life Happens Clause
If something unexpected or difficult comes up, please don’t sit in silence. Drop me a message. I'm a human, not a robot, and I’ll always try to meet you with empathy and understanding (but frequent cancellations might mean we have to revisit your booking terms, just being real).
💛 Thank You
Thank you for respecting this space, this work, and the time I dedicate to you and others. Your support keeps the energy flowing, the healing happening, and the good vibes alive. Can’t wait to see you on the table s