Wigmore & Hempstead Medical Centres

17/07/2025

🩺Minor illness clinic🩺

We’re here to help you feel better, faster. The Medway Rainham PCN offers a dedicated Minor Illness Service twice a week, designed to support patients aged 3 months and over with common health concerns that don’t require an emergency appointment.

Our service runs every:

Tuesday (9:00 AM – 5:00 PM) – Telephone consultations

Thursday (9:00 AM – 5:00 PM) – Face-to-face clinic at Orchard Family Practice

Our experienced clinician can assess and treat a range of minor conditions, including:

💊Sore throats

💊Earache

💊Chest infections

💊Coughs

💊High temperatures

And many more!

We aim to provide prompt and effective care while helping to reduce waiting times for GP appointments.

How to Book:

Simply contact your GP surgery or submit an e-Consult request online, and our team will arrange the most suitable appointment for you.

This service is available to all patients registered with a Medway Rainham PCN practice.

Let us take care of the little things, so you can get back to feeling your best.

27/06/2025

The temperature is set to soar again over the next few days. For more information on staying safe in the heat visit:

https://www.nhs.uk/live-well/seasonal-health/heatwave-how-to-cope-in-hot-weather/

If you are visiting our surgery next week please make sure you bring water with you and if you are attending for a blood test make sure you eat breakfast and drink plenty of fluids prior to attending.

Find out how to keep cool and safe in a heatwave, and who is most at risk of heat exhaustion and heatstroke.

23/06/2025

📢 Mounjaro (tirzepatide) – Who Can Get It on the NHS?

We've had many questions about Mounjaro, the new weight loss injection. Here's what you need to know:

💉 Mounjaro is currently only available on the NHS for a small group of patients, under strict criteria:

✅ You must:

Be 18 or over

Have a BMI of 40+, or 37.5+ if you’re from a Black, Asian or other minority ethnic background

Have 4 or more weight-related health conditions (e.g. type 2 diabetes, high blood pressure, high cholesterol, sleep apnoea, heart disease)

Kent and Medway ICB have produced FAQ information which can be found here.

https://www.kmhealthandcare.uk/your-health/weight-management/mounjaro-availability

Thank you for helping us keep our lines clear for those who need medical care. 💙

Mounjuro is the brand name for tirzepatide, a drug which has been licensed and approved by the National Institute for Health and Care Excellence (NICE) for managing overweight and obesity.

17/06/2025

https://www.facebook.com/share/1Ca9xUTX4s/

As you may be aware we are part of the Medway Rainham PCN

Please give their page a follow for more information on the services they provide and links to their website.

The page is new so keep checking back for more information and news

Welcome to Medway Rainham Primary Care Network. We are a group of 8 GP practices working collaboratively since July 2019. Our vision is to ‘share best practice and make meaningful changes together so that we can give better care to our patients'.

17/06/2025

Hempstead Medical Centre has now re-opened.
We are still awaiting replacement of the railings so kindly ask that patients do not park on the front forecourt.

Thank you for your patience during the closure

13/06/2025

We apologise but we are experiencing intermittent power cuts this morning. This is limiting our access to phones and computer systems.
Please be patient with our staff they are trying to keep everything running as smoothly as possible

28/05/2025

We are very sorry but we are experiencing a high level of GP illness at the moment. Unfortunately we are having to rearrange a number of appointments to allow us to see the most urgent cases. Rebooking appointments is always a last resort option and we apologise for any inconvenience this causes you.

Unless you hear from us please attend any appointments you have booked. We will contact all affected patients.

22/05/2025

We are very grateful to those of you who complete our friends and family test surveys following your appointments and we know how weary it can become being asked to complete Customer Feedback. However, feedback is an important part of information gathering in order to improve and shape our services for you.

Our Patient Participation Group has worked with the practice to put together a survey with more targeted questions so that we can get a better picture of your views as our patients.

If you are able to spare 5 minutes to complete this short multiple choice survey we would be really grateful.

All answers are completely anonymous and we ask you not to include any identifiable data in your responses.

https://www.surveymonkey.com/r/75TSWMY

Thank you for taking the time to respond.

Wigmore & Hempstead Medical Centre PPG & Kelly Mills, Practice Manager

20/05/2025

Discover how to register for the NHS App and how to use it in these walk-through videos created by NHS Digital.

www.youtube.com/playlist?list=PLnhASgDToTkuPtdsIVQStTmgo4Bij5T4k

Patients can download the app on a smartphone or tablet via Google Play or App Store.

Unlisted for stakeholder sharing, uploaded 27 Feb.

16/05/2025

We'd love to hear about your experience at Wigmore & Hempstead Medical Centre.
If you could spare a few moments to leave a review, we'd really appreciate it. It helps other patients and helps us continue to improve. Here's the link:

https://www.nhs.uk/services/gp-surgery/wigmore-medical-centre/G82226/leave-a-review

12/05/2025

Our admin team take hundreds of calls every day. some are very distressing or challenging and some can leave them feeling upset.

Please be patient when you call our Practice

You don't know what happened on the call they just took.

The short video below gives some examples of the calls they take

https://www.youtube.com/watch?v=XrlETspRMlA

09/05/2025

26th May Pharmacy Bank Holiday opening times