
09/10/2025
Euan had the massive privilege to head down south at the start of the week to celebrate 20 years of Home Instead in the Uk with our CEO, other owners and the head office team
20 years ago, we introduced a new kind of care for older people: relationship-led, personalised, and rooted in dignity.
Many said it wouldn’t work. One-hour visits? Matching Care Professionals with clients? Franchising a model that challenged the status quo? “That model just won’t work,” they said.
Well, everyday Home Instead continues to prove we can do that and we are.
Today, Home Instead is the market leader and the brand of choice in home care. Together with our 297 franchise owners, we’ve:
💚 Scaled to 264 offices across all four nations
💚 Delivered over 72 million care visits
💚 Supported more than 200,000 clients
💚 Employed over 100,000 Care Professionals
💚 Invoiced over 107 million hours of care
Along the way, we’ve picked up some incredible recognition, from the Queen’s Award for Innovation to the Princess Royal Training Awards and even ranked third in the Financial Times Best Employers list (the only health or social care company in the top 10).
Here’s to the next 20 years 💚