14/01/2026
***The Wellbeing Line closure update***
As previously announced, The Wellbeing Line is being decommissioned when funding comes to an end on 31st March 2026. Unfortunately, due to low staffing levels – a consequence of redeployment and compassionate leave – our current capacity to respond is greatly reduced. We have made the decision to stop accepting any new contacts or referrals from 30th January and sincerely apologise for the disappointment this will cause. Further updates will be shared in due course, and we are working with your employing organisations to ensure a smooth transition to other support that is in place.
We understand this may be an unsettling time, and we want to ensure you are aware of the support available to you:
• Mental Health Crisis: call NHS 111 and select option 2 (free, 24/7)
• Samaritans: call 116 123 (free, 24/7)
• Text ‘SHOUT’ to 85258 to text with a trained crisis volunteer (free, 24/7)
• CALM Su***de Prevention Helpline: call 0800 068 41 41 or text 88247 (open daily, 5pm – midnight)
• Gloucestershire Connect and Offload: access support when you first notice you are struggling with your mental health. Call 0808 801 0606 or text 07537 419 922 (open daily, 2pm – 9pm)
• NHS Talking Therapies Gloucestershire: https://www.talk2gether.nhs.uk or 0800 073 2200
• Gloucestershire Domestic Abuse Support Service (GDASS): call 01452 726 570 (open Mon-Frid, 9am – 5pm) or visit Gloucestershire Domestic Abuse Support Service | GDASS
• CRUSE Bereavement Support: 0808 808 1677 (open Mon, Wed, Thurs & Fri 9:30am – 5pm, Tues 1pm – 8pm) Home - Cruse Bereavement Support