15/07/2025
⭐️ GOOD - CQC RATING ANNOUNCEMENT ⭐️
Following our recent inspection we are thrilled to announce that we have officially received our report and a 'GOOD' rating for the home.
The CQC website summary states;
✅ Staff treated people with kindness and compassion.
✅ There were enough staff with the right skills, qualifications and experience.
✅ People and their relatives were involved in planning their care and involved in decisions about their care.
✅ Staff made sure people understood their care and treatment to enable them to give informed consent.
✅ If people did not have capacity, staff involved those who were important to the person when decisions needed to be made in their best interest.
✅People knew how to give feedback and were confident the home took it seriously and acted on it.
✅Leaders were visible, knowledgeable and supportive, helping staff develop in their roles.
"One relative told us, “It seems to be very caring, patient focussed, and that people are treated individualistically. It is clean. They make a good effort to put water and juices on the tables, making sure people are hydrated. Medications are taken on time. They are on top of basic general care.”"
We are delighted with the outcome and remain committed to maintaining our exceptional standards of care for our residents.
Thank you to our residents, their families, friends, our staff team and the local community for all your support. 👏