Ty'r Felin Surgery

21/04/2026

New IT System

We are changing our clinical computer system and there maybe some disruption to service between 23rd April - 30th April 2026.

Closures: We will be closed on Thursday 23rd April from 12pm, however you can access us for medical emergencies ONLY via the usual surgery number. We reopen as normal on the 24th April.

Appointments: we have reduced our appointments slightly to help us transition to the new system. Staff will be learning on the job - please be patient whilst we navigate a new system and help you

New patient registrations: We will not be able to process any new registrations from 14th April - 30th April.

NHS App - your app will not be accessible from the 22nd April - 30th April

Medication: We will be processing prescriptions as normal, however please give us 48 hours EXTRA time to do this

We thank you for your patience during this time, this is a new internal system and it will not affect the way you deal with the surgery after the 30th April 2026

20/04/2026

Patient Notice: The surgery will be closed on Thursday 23rd April from 12pm for staff training, however, if you have a medical emergency which can not wait until the following day please ring the surgery number where a GP will assess. Many thanks

17/04/2026

Patient Notice: We are experiencing IT issues and we have limited access to medical documents within patients records. The service desk is working on this to rectify as soon as possible.

30/03/2026

Bank Holiday Closures:
We are closed on Friday 3rd April and Monday 6th April 2026.
If you require any medical assistance that can not wait until we reopen please contact 111.
Happy Easter to all our Patients

23/03/2026

25/02/2026

PATIENT NOTICE –
CLOSED FOR TRAINING

TY’R FELIN SURGERY WILL BE CLOSED FROM 1.30PM
WEDNESDAY 25TH FEBRUARY 2026.

If you need urgent care that cannot wait until the surgery is open then please ring 01656 523650.
Alternatively you can also phone 111 if you need health information and advice. If you have difficulty in accessing the 111 service, please ring 0345 46 47.
Community Pharmacies are also open and offer access to the Common Ailment Service offering free advice and medication if required for common ailments such as coughs, headaches, sore throat, diarrhoea etc. Thank you.
We resume service as normal on
THURSDAY 26TH FEBRUARY 2026

20/01/2026

November stats for your surgery

20/01/2026

We'd love to hear about an experience you have had with us!

Please take a moment to tell us about your experience by completing the NHS Wales Experience Questionnaire. We always appreciate and value your feedback.

You can access the questionnaire by using this link: Your NHS Experience 2025/2026 – Fill in form
https://forms.office.com/pages/responsepage.aspx?id=uChWuyjjgkCoVkM8ntyPrnJk3Fp29LtLpu8uaYJrr-pUOEZSSTdYQjdZR1JOWVNOVjlPVzBZQUkyUS4u&route=shorturl

Many thanks for taking the time to do so
Ty'r Felin Team

14/01/2026

We are experiencing problems with our computer system and therefore having difficulties accessing patient information. If you are expecting a call back from a GP or nurse today this maybe delayed, please only ring the surgery if you have an EMERGANCY issue as there is limited information we can access. Sorry for the inconvenience and we are hoping this will be resolved as a matter of urgency by our supplier.