The care we provide is patient centred and individualised for service users with diverse and complex needs. ‘‘WELCOME TO LANGDALE”
Langdale is a unique place, which provides professional Nursing Care within a friendly and homely environment. We are sensitive that your decision for the need for nursing care involves a lot of change. It can mean giving up your home, reduced independence and moving to a place which is unfamiliar! Langdales’ staff will endeavour to make this transition as smooth as possible by welcoming you, your family and your friends. We encourage you to express your preferences from day one. We like residents’ to feel they can make their rooms as comfortable and homely as possible with familiar items (pictures, small pieces of furniture). You choose where you would like to take your meals, we inform you of our weekly menus and there is a daily choice of breakfasts. Socially, we welcome you and your family & friends to take part in all activities at Langdale, from taking Sunday Lunch, to attending our Weekly Programme of Activities, i.e. Craft work, Movement to Music, Songs of Praise, Quiz Nights and Film Evenings or some of our special events i.e. Summer Barbecue, Firework Night Supper, Christmas Party etc.. Philosophy of Care
Our philosophy is “resident centred”, promoting a partnership with our residents’ family and friends, with input from our staff and other visiting professionals. The emphasis being on reflecting what is important in our residents’ life, their own capabilities and the support that they require. This means listening, planning and implementing, so that all parties feel valued and involved in Care Planning and working at all times to achieve individuals’ goals and aspirations. Residents Charter of Rights
We provide a holistic approach to resident care within a positive, enthusiastic and professional environment. Our Charter is based on
“Rights – Independence – Choice & Inclusion”
We aim to retain residents’ dignity and independence, irrespective of the severity of one’s physical or cognitive impairment.
• To retain their personal dignity and independence irrespective of the severity of their physical or mental infirmity.
• To have skilled, sensitive care to enable them to achieve the highest possible quality of life.
• To have social, emotional, religious, cultural, political and sexual needs accepted and respected.
• To have their personal privacy respected.
• To be consulted about daily living arrangements in the home and participate in discussions about any proposed changes to those arrangements.
• To be fully informed in and fully informed about their individual assessment of care need.
• To make informed choices about their future personal care plans.
• To have regular reviews of their individual circumstances at which they have a right to be present.
• To be fully informed of the services provided by the home and the services available from other agencies.
• To choose their own medical practitioner, dentist and optician and to consult them in private.
• To have the same access to facilities and services in the community as any other citizen.
• To manage their own financial and personal affairs, whenever possible.
• Not to be moved without consultation.
• To have access to a formal complaints procedure and to be represented by a relative/friend or personal advisor if they so wish.
