Harrowby Lane Surgery

Harrowby Lane Surgery We are the official page for Harrowby Lane Surgery Please note the comments on this page will not be monitored. Thank you

09/09/2025

⭐️ RECEPTIONIST VACANCY!! ⭐️

An exciting opportunity to join our fantastic reception team 📞🖥️🩺
If you are friendly, hard working, enthusiastic and looking for a new challenge .. get in touch! 😊

For more information, visit the link below

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🌟✨20 Years Service!! ✨🌟Congratulations to our truly wonderful Office Manager Jo who has reached her 20 Years milestone a...
10/07/2025

🌟✨20 Years Service!! ✨🌟

Congratulations to our truly wonderful Office Manager Jo who has reached her 20 Years milestone at the surgery this week! 🤩👏🏆

Jo is the heart of our Reception team 💗
Known best for her dedication, kindness, and tireless work behind the scenes .. Jo is truly irreplaceable at the surgery! 🥰

From All of your team, thank you Jo for everything you do and the support you provide.
Here’s to an amazing 20 years 💫… and many more to come!!!

07/07/2025

‼️Important information‼️
We are experiencing difficulties with our telephone system today 📞 This matter has been reported to our phone provider immediately and is currently being investigated.
We have been informed this is a national issue.
We will do our best to resolve these issues and return to normal working order as soon as possible. Please be patient with our reception team during this time.
Thank you for your co-operation.

🩵 Lincolnshire Talking Therapies 🩵One in 4 of us will experience a common mental health problem at some point in our liv...
26/06/2025

🩵 Lincolnshire Talking Therapies 🩵

One in 4 of us will experience a common mental health problem at some point in our lives. Common mental health problems include anxiety, stress or depression. Lincolnshire Talking Therapies (previously called Steps 2 Change) is a FREE NHS service.

It provides a range of evidence based talking therapies which can help with problems such as depression, anxiety, post-trauma reaction, panic, phobia and OCD. These include Guided Self-Help, Cognitive Behavioural Therapy, Counselling for Depression and Interpersonal Therapy.

Any person aged 16 and above in Lincolnshire can refer themselves to the services at www.lincolnshiretalkingtherapies.nhs.net

Important Information regarding the weight loss vaccine 💉 please read below
23/06/2025

Important Information regarding the weight loss vaccine 💉 please read below

Take steps to improve your health. Lose weight and feel better inside and out. Try our free NHS weight loss plan to get you started.

🩷⭐️Happy National Receptionist Day ⭐️🩷Please take a moment to watch this short but impactful video that’s has been relea...
14/05/2025

🩷⭐️Happy National Receptionist Day ⭐️🩷

Please take a moment to watch this short but impactful video that’s has been released by The Institute of General Practice Management (IGPM)

This campaign is a call for compassion - You don’t know what happened on the call they just took…

Receptionists are not ‘just admin’ — they are patient advocates, navigating complex systems to get people the care they need. They are the gateway to the cli...

Early birthday celebrations in the surgery today for our wonderful Care Coordinator Jules who turns the big 5️⃣0️⃣ tomor...
28/04/2025

Early birthday celebrations in the surgery today for our wonderful Care Coordinator Jules who turns the big 5️⃣0️⃣ tomorrow!!! 🥳🎂🎉

We hope you have a fantastic day celebrating 🎊

Love from your Harrowby Lane Surgery team 💛

🌟Yesterday, our lovely nursing team attended the Lincolnshire General Practice Nurse & HCA Conference!🌟We are overwhelmi...
24/04/2025

🌟Yesterday, our lovely nursing team attended the Lincolnshire General Practice Nurse & HCA Conference!🌟

We are overwhelmingly proud to share with you the wonderful news that our very own Practice Nurse, Sara McKee won an award for Outstanding Contribution to General Practice Nursing! 🤩🏆

Since joining our team 10 years ago, Sara has demonstrated exceptional dedication, clinical expertise, and a compassionate approach to patient care setting her apart as a true rising star.

As the only Practice Nurse in our small practice team, Sara carries a tremendous responsibility, managing a diverse range of clinical duties while ensuring our patients receive the highest standard of care.

Sara has recently passed her prescribing qualification and developing her role further in minor illness to meet the needs of the surgery.

The Harrowby Lane Surgery team are extremely proud of Sara and her achievements over the years, we feel this award is very well deserved! 👏

Well done Sara! 💗

TUESDAY 22ND APRIL 2025We are having technical issues with our online Triage System this morning. We are currently  work...
22/04/2025

TUESDAY 22ND APRIL 2025

We are having technical issues with our online Triage System this morning. We are currently working with our provider to rectify this problem. If your request is urgent please call Reception on 01476 579494. Thank you for your patience.

16/04/2025

🐣 EASTER BANK HOLIDAY OPENING TIMES! 🐣

The Surgery will be CLOSED on the following dates:

FRIDAY 18TH APRIL (GOOD FRIDAY)

MONDAY 21ST APRIL (EASTER MONDAY)

The Surgery will RE-OPEN on TUESDAY 22ND APRIL (08.00 AM – 06.30 PM). Normal services resume for the remainder of the week.

Patient Information – If you require urgent medical advice during this time;
Please call 111 or visit the NHS 111 website
https://111.nhs.uk.
In a medical emergency - please ring 999.

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25/03/2025

📢 Important Update 📢

🚩Online Triage System Change 🚩

Since July 2024, we have been trialling SystmConnect alongside AccuRx to assess the best online triage system for our patients. After careful consideration and feedback, we have decided to return to AccuRx as our primary triage system from 1st April.

🔹 What does this mean for you?

✅ From 1st April, the online triage link on our website will be updated to AccuRx.
✅ You can continue to submit medical and administrative queries online via AccuRx, just as before.
✅ You can continue to submit prescription requests via SystmOnline and the NHS app.

We appreciate your patience and support during this transition. Please visit our website or follow us on social media for further updates.

📍www.harrowbylanesurgery@nhs.net

Thank you for your understanding!

24/03/2025

✅ Treatment Room service update ✅

Important changes from 1st April 2025.

Many of you will be aware that the practice had to make the incredibly difficult decision last year, to stop providing the Treatment Room service (dressings, stitch removals). This was due to the lack of funding attached to that service, which meant that we couldn’t cover the staffing costs involved to provide it. We had been delivering this service for many years, at a loss and this position was regrettably unsustainable. We know that many of you have also had to travel to appointments over the past few months, some a considerable distance, to the alternative service put in place by the Commissioner, Lincolnshire ICB, which we appreciate was inconvenient and in some cases distressing. We appreciate that the decision to withdraw the service was as a difficult one for you to understand.

Over the past 6 months, together with our GP Federation K2 Healthcare Ltd, we have worked hard to continue discussions and negotiations with the ICB to try and secure a better funding deal for this service. We and our colleagues at local practices, have always believed that the best place for our patients to receive wound management services is at their own surgery, so this was not a situation we ever wanted our patients to be faced with. We are delighted to be able to inform you that those efforts have not been in vain as the ICB have agreed to increase the funding to a fairer and more reasonable level (from the 1st April), which we believe will make the service financially viable for us to offer. What this means is that you will be able to book appointments for dressings with our nursing team again from the 1st April 2025.

We hope that you will agree that this is a really positive outcome for our patients, and we thank you for your continued support.

Address

Harrowby Lane Surgery, Harrowby Lane
Grantham
NG319NS

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm

Telephone

+441476579494

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