Lapal Medical Practice

09/12/2024

23/08/2024

Lapal Medical Practice has a new email address.
bcicb.lapal.medicalpractice@nhs.net

15/08/2024

Join the Black Country ICB Future Primary Care Conversation

People living in the Black Country are being invited to share their views on the future of primary care.

The NHS Black Country Integrated Care Board (ICB) is working with GPs and health leaders across the Black Country on a programme of work to transform and improve primary care over the next five years.

Primary care includes general practice, community pharmacy, dental and optometry services. These services are often the first places people go to for help with their health.

A five-year strategy has been developed, setting out the ambition for how primary care services can be transformed. It has identified new ways of working which will help reduce pressures, make general practice more sustainable and improve the experiences of patients and staff alike. It will focus on delivering better unplanned, planned and preventive care which will lead to healthier lifestyles and improved outcomes for people across the Black Country.

People in the Black Country are being given the chance to share their views on areas in the strategy, as well as their own experiences and ideas to help transform primary care. The public conversation is now open and will close on Tuesday 20 September. Local people can have their say in a number of ways, including:

· filling in a survey available on the NHS Black Country ICB website

· by calling 0121 612 1447 to receive help filling in the survey · by speaking to your local Healthwatch (local contact details can be found here).

A number of People Panel meetings will also be taking place throughout September, where people can speak to primary care staff from the NHS Black Country ICB and get help filling out the survey. They will take place at the following locations:

· Walsall – To be confirmed

· Sandwell – Wednesday 11 September, Jubilee Park Community Centre, Glebefields Estate, DY4 0RJ, 5pm-7.30pm

· Dudley – Monday 16 September, Brierley Hill Methodist Church, Bank Street, DY5 3DA, 10.30am-1.30pm

· Wolverhampton – Wednesday 18 September, Graiseley Family Hub, Pool Steet WV2 4NE, 5pm-7.30pm.

To sign up for a People Panel please visit the NHS Black Country ICB events page.

22/07/2024

Following the National IT Outage on Friday which affected all of our platforms - we are pleased to inform you that all our systems are back up and running today. Please be patient while we deal with the back log of phone calls and requests.

06/02/2024

UPCOMING EVENT UPDATE YOUR CPR SKILLS
APRIL 10th 2024

VENUE:
St Peter’s Church Hiplands Rd Halesowen

Do you want to learn or refresh your knowledge of:
Cardio Pulmonary Resuscitation (CPR)?

Paul Grove from Dudley Community First Responders will give a talk and demonstrate the latest technique at 6.30pm, in the church hall.
If you would like to attend please give your name and contact details to the receptionists in the surgery.

10/12/2023

COVID-19 vaccination for people with Severe Mental Illness (SMI) and their carers.
People with schizophrenia, bipolar disorder or any serious mental health illness are at increased risk of infection from COVID-19 and are urged to come forward for the vaccine as soon as possible.
If you are not sure whether you have an SMI which falls within the official definition above, we would encourage you to contact your GP Practice, or mental health team if you are in contact with one, to discuss your condition and the vaccination.
Advice and information will be available from the mobile vaccination team on the day.
Find your nearest clinic on the Black Country ICB pop-up vaccinations page here

Mobile vaccine clinics are also available offering the COVID-19 vaccination for people with Severe Mental Illness (SMI) and their carers. People with schizophrenia, bipolar disorder or any serious mental health illness are at increased risk of infection from COVID-19 and are urged to come forward f...

10/07/2023

How you make a complaint about primary care services is changing on 1 July 2023 You have the right to make a complaint about any aspect of NHS care, treatment or service, this is written into the NHS Constitution on GOV.UK. From 1 July 2023 the way you make a complaint about primary care services to the commissioner is changing. By primary care services we mean GPs, dentists, opticians or pharmacy services. There are two ways you can make a complaint: · You can make a complaint about the service you received at our practice directly to us. To do this please contact reception who will be able to assist you with your complaint. · You can complain to the commissioner of the service: this is the organisation that paid for the service or care you received. After 1 July 2023 if you want to make a complaint about primary care services to the commissioner you will now contact the Black Country Integrated Care Board instead of NHS England. You can do this by: Telephone: 0300 0120 281 Email: bcicb.time2talk@nhs.net Writing to us at: Time2Talk, NHS Black Country Integrated Care Board (ICB) Civic Centre, St Peter’s Square, Wolverhampton, WV1 1SH If you want to make a complaint directly to the provider of the primary care service, you still can – that does not change on the 1 July 2023.

Please see the Black Country ICB Compliments, concerns and complaints leaflet. Ongoing complaints If you have an ongoing complaint placed on or after 1 July 2022, you will receive a letter from NHS England informing you that the Black Country ICB is now handling your complaint, this will include confirmation of your case handler. If you have an ongoing complaint placed before 1 July 2022, you will receive a letter from NHS England informing you that your complaint is being retained by NHS England, this will include confirmation of your case handler. Find out more about how to feedback or make a complaint about an NHS service or visit the Time2Talk Customer Services page on our website.

26/05/2023

OUCH!

Are you feeling the burn down below?

You may have a Urinary Tract Infection (UTI).

You're not alone, 1 in 2 women experience a UTI in their lifetime.

Community pharmacies in the Black Country can now provide immediate advice and treatment for UTIs for women aged 16-64 with no appointment needed.

Ask your local pharmacist to today & say

Available at participating pharmacies only: https://bit.ly/3NeINSz

26/05/2023

If you need a GP appointment this bank holiday, please contact NHS 111 online. Go to 111.nhs.uk or dial 111 - they will direct you to your GP out of hours service.

29/04/2023

Over the May bank holiday weekend, a number of community pharmacies across the Black Country will be open.

Trained pharmacists will be on hand to provide clinical advice and over-the-counter treatment to safely manage minor illnesses.

Find out which pharmacies are open https://blackcountry.icb.nhs.uk/your-health/find-right-service-you/your-local-pharmacy

If you or your family become unwell, you may not always need to see a doctor or get a prescription. Local pharmacies offer many of the same services local GPs do.