Plane Trees Group Practice

02/05/2025

The Practice is closed for the Bank Holiday on Monday 05.05.25 and will reopen as normal on Tuesday. Please see the list below for pharmacies that will be open over the Bank Holiday. Thank You

10/03/2025

** Update*** our phones are now operating as normal. Thank you for your patience**

We are experiencing problems with our phone system this morning and staff are unable to hear the caller on the other end of the line. This is being investigated by engineers as high priority. Please continue to try, as some calls are coming through successfully. We are sorry for the inconvenience.

13/01/2025

Monday 13th Jan

Unfortunately after further assessment we will be unable to open our car park today, Although we have tried to clear the snow this morning, the compacted ice underneath means it is not safe for patients to access. If you are able to get to the practice safely and feel you need a face to face appointment please allow extra time for travel and parking. The footpath into the practice has been cleared and gritted. Please do not come in to the practice if it is not safe to do so as the footpaths on the main road are very slippy. We can offer telephone appointments where necessary. If you are unable to attend for your appointment, please call the surgery and select the cancellation line to cancel your appointment. Thank you for your understanding.

09/01/2025

Thursday 8th Jan

Unfortunately after further assessment we will be unable to open our car park today and tomorrow. It is not safe for patients to access due to snow and ice. If you are able to get to the practice safely and feel you need a face to face appointment please allow extra time for travel and parking. The footpath into the practice has been cleared and gritted. Please do not come in to the practice if it is not safe to do so as the footpaths on the main road are very slippy. We can offer telephone appointments where necessary. If you are unable to attend for your appointment, please call the surgery and select the cancellation line to cancel your appointment. Thank you for your understanding.

08/01/2025

Wednesday 8th January

Unfortunately our car park is still closed as it is not safe for patients to access due to snow and ice. If you are able to get to the practice safely and feel you need a face to face appointment please allow extra time for travel. Please do not come in to the practice if it is not safe to do so/necessary. We can offer telephone appointments where necessary. If you are unable to attend for your appointment, please call the surgery and select the cancellation line to cancel your appointment. Thank you

07/01/2025

Tuesday 7th Jan

Unfortunately our car park is still closed as it is not safe for patients to access due to snow and ice. If you are able to get to the practice safely and feel you need a face to face appointment please allow extra time for travel. Please do not come in to the practice if it is not safe to do so/necessary. We can offer telephone appointments where necessary. If you are unable to attend for your appointment, please call the surgery and select the cancellation line to cancel your appointment. Thank you

06/01/2025

The Practice is open today, however our car park is closed as it is not safe for patients or staff to access, we will offer a telephone call where possible. if you are able to get to the practice safely and feel you need a face to face appointment please allow extra time for travel. Please do not come in to the practice if it is not safe to do so/necessary.
If you are unable to attend for your appointment, please call the surgery and select the cancellation line to cancel your appointment. Thank you

20/12/2024

18/11/2024

We have limited access to our computer system this morning due to a National issue. Our staff are working hard to continue providing a service however our systems are slower than usual. Please be patient when contacting the practice.

17/09/2024

As flu season approaches, please see the following information regarding appointment bookings.

** Please do not contact the surgery until you have received your invite **

Thank You

28/03/2024

The practice will be closed on Friday 29th March and Monday 1st April for the bank holiday. We will reopen on Tuesday 2nd April at 8am. If you need medical assistance whilst we are closed call 111. We wish all of our patients and their families an enjoyable Easter weekend.