24/03/2026
🚨New Triage System 🚨
We are introducing Rapid Health! A new online system designed to make it quicker and easier for patients to access the right care at the right time.
From Monday 20th April 2026, Rapid Health will replace Accurx and become the main way to contact the surgery.
What is Rapid Health?
Rapid Health is an online triage and appointment system that allows you to request medical advice or book appointments without needing to phone the practice. When you submit a request, you will be asked a series of simple questions about your problem.
Based on your answers, Rapid Health will:
✅Offer appointments in the most appropriate timeframe based on GP assessment of clinical need.
⚠️Highlight urgent symptoms and, where necessary, guide you to urgent or emergency care.
This approach helps us get it right first time, reduces waiting times for urgent problems, and improves patient safety.
For more information and FAQs, please visit our website: https://hamptonmedicalcentre.nhs.uk/new-appointment-booking-system-rapid-health/