02/02/2026
🏷️FAQ. What happens when I need to come to Faithful Friends? 🌿
When you arrive at Faithful Friends, please park right outside the premises.
You will be greeted by one of the team who will help you place your pet in our farewell room. Our farewell room has soft lighting and comfy chairs, designed to feel calm and homely. This is where we gently lay your pet to rest. You’ll have time to say your goodbyes in your own way — no rush, no interruptions, just peace.
Once you are ready, we will bring you up to our peace room where we will go through all your details and any requirements you may have. For example, if you would like any paw prints taken or any tokens of fur. This is where you can also view our keeps sakes and urns. We also welcome any stories you may want to share at this time. It is always nice to hear a little bit about the pet that is now in our care.
Once this is all done you are welcome to head back down to the farewell room to say a final goodbye to your pet.
We then take over the care of your pet and you will be contacted within 2 to 4 days once they are ready to come home.
If you have any questions about our service you are always welcome to contact us.
Faithful Friends Team 🐾💕