05/05/2026
With no regulation, anyone can call themselves a sleep expert. Scott-Wright and Clegg also work as self-described "maternity nurses" - a role involving hands-on work with infants that is also unregulated.We sent a reporter undercover, booking online consultations with both women while posing as the mother of a nine-week-old newborn, whose baby was waking frequently at night.We paid for a video consultation with Scott-Wright ourselves.
The scenario we presented her with was based on our undercover reporter's real-life experiences with her own daughter two years ago.
Our reporter described the case of a healthy, breast-fed baby with good weight gain, who was struggling to sleep.
Despite sleep being the only concern raised, Scott-Wright told our reporter there may be a "digestive issue" and suggested several diagnoses including cow's milk protein allergy (CMPA), tongue-tie, reflux and laryngomalacia (floppy larynx).
She also advised "it would be prudent" for our reporter to consider removing dairy from her diet, without telling her to seek medical advice first.
At no point was Scott-Wright shown a baby.
During the consultation, Scott-Wright told our reporter she had been a midwife but no longer had a licence to practise, adding "there is no qualification that anyone could have for what I do".Scott-Wright suggested placing him to sleep on his front, says Emily, and that she should medicate her son for reflux - despite Scott-Wright not seeing the baby during the consultation.
"It felt scary that someone had medically diagnosed my child and guided me to do things that go against guidance."
She was also advised by Scott-Wright, she says, to stop breastfeeding and to use formula instead - something she was not keen to do. At no point, says Emily, did Scott-Wright tell her to consult a medical professional.
Scott-Wright told the BBC she has "never claimed to be a medical doctor" and her role with families is "complementary to - not a replacement for - medical advice from qualified healthcare professionals".
Emily didn't follow any of Scott-Wright's advice, but some parents have told us that, when they were "desperate" and "vulnerable", they did follow her advice that was against NHS guidance.
https://www.bbc.co.uk/news/articles/ce84e1vn1l2o?fbclid=IwdGRjcARmfY1jbGNrBGZ4u2V4dG4DYWVtAjExAHNydGMGYXBwX2lkDDM1MDY4NTUzMTcyOAABHv2P_7MBwuVnTqTYMFfq8XaBgPbnZu6oz5J_BkwdN1RojwyfmXwMtLdnxm_N_aem_6onLzN4A3RoIyg6gbWT5wA
The advice puts babies at risk of serious harm, even death, medical professionals have told the BBC.