Groombridge and Hartfield Medical Group

28/08/2025

Groombridge Surgery will be closed tomorrow morning, Friday 29th August 2025, due to staff availability.

Hartfield Surgery will be open as usual.

We apologise for any inconvenience and thank you for your understanding.

27/08/2025

Welcome to the first edition of the Groombridge and Hartfield Medical Group Newsletter.
To introduce our very first issue, Dr Matt James has kindly written a short foreword, reflecting on the challenges and rewards of general practice.

We wanted to launch this quarterly newsletter to help make it easier for patients to keep up with what’s happening at the surgery, to highlight the many roles within our team, and to share useful updates from the NHS and local community.

We’d love to hear your thoughts on what you’d like included in future editions - if you have any feedback, suggestions or ideas, please email us at: sxicb-esx.thenooksurgery@nhs.net

Practice NewsletterWelcome to the Groombridge and Hartfield Medical Group Newsletter. Here you can read all of our quarterly newsletters, which share practice updates, NHS news, community information, and advice to support your health and wellbeing. We hope you find them useful and informative.We’...

22/08/2025

🌞 Summer Bank Holiday Closure
We will be closed on Monday, 25th August 2025 for the Summer Bank Holiday.

💻 eConsult will close at 12:00 pm today so we can respond to all requests before the long weekend.

Normal opening hours will resume on Tuesday, 26th August 2025:

Hartfield Surgery:
08:00 - 13:00
14:00 - 18:30
Groombridge Surgery:
08:00 - 13:00

📞 For urgent medical help, please call NHS 111.
🚨 In an emergency, always call 999.
💊 Your local pharmacy can provide advice on common minor illnesses such as coughs, colds, and tummy upsets.

21/08/2025

Get Ready for Our 2025 Flu Clinics! 💉🍂

It may be the middle of summer, but our team is already busy behind the scenes preparing for this year's Saturday Flu Clinics at Hartfield Surgery, which we aim to begin at the start of October in line with NHS England guidance.

✅ Once vaccine deliveries and clinic dates are confirmed, eligible patients will be sent a text message with a booking link.

📱 Please ensure your contact details are up to date. You can update this through the NHS App or by calling the surgery.

For more information about the flu vaccine and eligibility, visit:
🔗 www.nhs.uk/vaccinations/flu-vaccine/

14/08/2025

With the bank holiday approaching, make sure you order your repeat prescription in plenty of time beforehand. And if you need help during the weekend, find a local pharmacy to help with minor issues:https://www.england.nhs.uk/south-east/our-work/pharmacy-opening-hours/.

12/08/2025

When it's warm outside, you're at increased risk of dehydration. Dehydration means your body loses more fluids than you take in, children and older adults are more at risk.

Many of us don’t realise we’re dehydrated until symptoms hit -headaches, fatigue, dry skin and even dizziness.

• If you are feeling thirsty, you are starting to become
dehydrated.
• Take regular sips of water.
• Avoid caffeine and alcohol as these will promote
dehydration.
• Checking your urine is a good indicator - if it’s dark
or strong smelling, you need to drink more water.

More advice on staying safe during hot weather is available on the NHS website - www.nhs.uk/.../heatwave-how-to-cope-in-hot-weather/

07/08/2025

UPDATE: Hartfield Surgery will now be open from 14:00 today Friday 8th August 2025
Our essential building maintenance has now been completed - thank you for your understanding for any inconvenience this may have caused you this morning.

06/08/2025

30/07/2025

Back in May, you might remember the team took a little time out to plant a few tomato plants at Hartfield Surgery. It’s fair to say we weren’t entirely confident they'd survive the elements... or us! But somehow, against all odds (and several weeks of neglect), they’ve thrived!

A few quiet moments in the courtyard have brought a bit of calm to some very busy days. If you're in Hartfield and fancy a tomato, you might just get lucky.

30/07/2025

Did you know – you don’t always need to see someone at your GP surgery to get the care you need.

With the Pharmacy First service, your local pharmacist can now help with seven common conditions – no GP appointment or prescription needed.

https://orlo.uk/TYbyj

25/07/2025

⭐ Some brilliant news as we head into the weekend…

The 2025 GP Patient Survey results are in, and we are thrilled to share another fantastic set of results, with our scores exceeding both the national and local (ICS) averages in every area.

Thank you to the patients who completed the survey, and to our outstanding team at Groombridge and Hartfield Medical Group. Your commitment and hard work are reflected in these fantastic results.

Here are just a few of the highlights:

💬 96% describe their overall experience of the practice as good (National: 75% | ICS: 76%)

👂99% felt listened to during their appointment (National: 87% | ICS: 89%)

❤️ 98% say they were treated with care and concern (National: 86% | ICS: 88%)

🗣️ 100% say they were involved in decisions about their care (National: 91% | ICS: 92%)

✅ 100% felt their needs were met (National: 90% | ICS: 91%)

You can view more of the results in the images below or check out the full survey at: www.gp-patient.co.uk

25/07/2025

We are looking for a Receptionist to join our amazing Patient Services Team - could this be you?

If you are interested in this role or would like to know more, please email or send your application FAO Helen Wilson, Assistant Practice Manager: sxicb-esx.thenooksurgery@nhs.net