16/02/2026
We are listening, and we plan to act - Blossom Health telephone welcome message.
Thank you to the patients who have provided feedback about our telephone welcome message being too long and repetitive. We can see this is a source of frustration for our patients when you call Blossom Health.
This feedback comes at a welcome time as in the first week of March 2026 our telephony provider is meeting us on site to help us develop the system further and install new features that will help you when you call.
We will share these changes to you all once this is set up behind the scenes but we hope to implement these features ASAP next month.