Unity Healthcare - Haverhill, Long Melford, Lavenham & Glemsford.

10/04/2026

🚨Turn on notifications for your NHS App to stay on top of messages, appointments, and reminders - as soon as they're sent. 💙

You can do more with the NHS App than you realise. Discover what else you can do today.

📱Tap the NHS App

09/04/2026

📱 Screen time and young children – new guidance for parents & carers

The government has shared helpful advice to support healthy screen habits for children under 5:

👶 Avoid screen time for under 2s
⏱️ For ages 2–5, aim for no more than 1 hour per day

🧠 Choose slow-paced, predictable programmes – these are better for developing brains. Fast-paced, highly stimulating content can make it harder for young children to concentrate.

👨‍👩‍👧 Try not to let children use screens alone. Watching together and talking about what they see supports their development and helps keep them safe.

📚 Swap screens at mealtimes or before bed for stories or simple games

👀 Remember – children learn by copying you. Being mindful of your own screen use can make a big difference

Small changes can have a big impact on your child’s development 💙

07/04/2026

😊😢😡We know we might not always get things right but we are keen to learn about how we could have done better.

If you wish to raise a complaint or discuss a concern you can email us at 👉sgpfed.feedback@nhs.net

You can find out more about our complaints policy and process here 👉https://www.unityhealthcare.org.uk/making-a-compliment-complaint-or-concern

03/04/2026

Want to take control of your healthcare with the NHS App or your NHS Account, but not sure where to start?

Digital champions are on hand in Suffolk and north east Essex to help you download and use the app or log in to your online account.

Learn how to order repeat prescriptions, view your records, book vaccinations and more.

Find a FREE face-to-face support session near you:
https://suffolkandnortheastessex.icb.nhs.uk/your-health-and-services/primary-care-gps/accessing-services-digitally/getting-started-with-the-nhs-app/

01/04/2026

01/04/2026

GP+ is a service we use where we can book our patients to see GPs and Nurses out of Practice hours.

They offer Weekends and some Weekdays.

They are based in Ipswich, Bury St Edmunds, Felixstowe, Haverhill, Stowmarket, Wickham Market, East Bergholt, Eye, Hadleigh and Glemsford.

For more information, follow the link below. Or contact us on 01787 378226.
https://suffolkfed.org.uk/healthcare-services/gp/

30/03/2026

💬 Need to Get in Touch?

We love hearing from our patients — but please note that we don’t always see comments left on Facebook or Instagram in time to reply.

If you’d like to:

📩 Ask a question
🗣️ Leave feedback
⚠️ Raise a concern
👏 Leave a compliment

The best way to contact us is by emailing:
📧 sgpfed.feedback@nhs.net

Your messages will reach the right team quickly so we can respond and support you as soon as possible.

30/03/2026

🚨We’d like to let patients know that some building works will be taking place at our Glemsford Surgery branch today, Monday 30th March 2026, specifically to the surrounding wall near the entrance.

During this time, there may be some disruption to the car park and the usual entrance route to the surgery. We kindly ask that patients allow extra time when arriving for appointments to avoid any inconvenience.

Thank you for your patience and understanding while these improvements are carried out.

27/03/2026

We know reaching out for support isn’t always easy 💬

If you’ve been putting off contacting us, please know—we’re here to help, not to judge. Your health and wellbeing matter, and no concern is ever too small to discuss.

Our team is continually working behind the scenes to improve how we support you, so you can feel confident and reassured when you get in touch.

💙 Don’t hesitate to reach out—we’re here for you.

26/03/2026

📣From the 1st April 2026 the dispensary at Unity Healthcare, Clements site, Haverhill will have longer opening hours! ✨

The team will be able to help you Monday to Friday from 9am to 12-30pm and then from 2pm to 6.30pm.

👉Who can use the dispensary?

If you live more than 1 mile from a pharmacy you can use the dispensary.

💊What the team can help with.

✔Friendly, knowledgeable, professional staff to help with prescription queries
✔ We can order your repeat prescriptions each month, so you only need to come once to collect medicines
✔ Free home delivery (someone must be at home to receive medications)
✔ Free dosette boxes for those who meet the criteria

💙 Support your surgery – use your Dispensary 💙
________________________________________
🤳Please call 01440 841300 option 3 to discuss with the Dispensary team.

25/03/2026

⚠ Glemsford Patients -We would like to kindly remind all Glemsford patients that sharps bins cannot be returned to the surgery for disposal. ⚠

💉If you use a sharps bin, please arrange collection or disposal through your local council’s clinical waste service:👉https://www.babergh.gov.uk/w/clinical-medical-and-sharps-collections

They will be able to advise on the appropriate process and, where applicable, organise collection from your home.

Please note this is for 💛yellow lidded sharps bins only. If you have a 💜purple lidded sharps bin please return to the service or hospital clinic that provided you with it for disposal. 🏥

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📣Haverhill patients - Please check West Suffolk Council website for how to dispose of sharps bins.

Please note that from 1st April 2026 Haverhill Pharmacy will no longer accept bins. Sharps bins can still be taken to Lloyds Pharmacy in Newmarket and Croasdales in Bury St Edmunds.

We will provide further updates on any changes for sharps bin disposal when we have them.

💙 Thank you for your understanding and for helping us maintain a safe environment for all patients and staff.

24/03/2026

You can access urgent mental health support in a range of ways including phonecalls, through the web and live chat functions.

You can access support by calling 111 and selecting the mental health option or find alternative options here https://ow.ly/sGcc50YlK7G