03/02/2026
Please take the time to read this information.
I use Vagaro software for my business. It is a safe and secure website.
Clients that have booked appointments with me will know that they have to input card payment details onto the system to secure their appointment slot.
I want to reassure everyone of the procedures Vagaro take to protecting your data.
Vagaro Trust Center
Trust Vagaro for Data security and uninterrupted service. Data security is paramount to both you and us, and we value the trust that you place in our products. Vagaro consistently evaluates and implements supplementary measures to enhance our security program and address the constantly evolving threat landscape.
DATA
Unauthorized access and sensitive data (such as PII, PHI, employee/customer data) can disrupt the normal workflow and can have a negative impact on business and affected personnel. To mitigate, Vagaro allocates significant resources to protect the confidentiality, integrity and availability of all your data. Data collected and processed through our platform is encrypted in-transit and stored using strong ciphers as per security industry standards.
Confidentiality
To ensure that data is only available to authorized personnel, we have implemented encryption in-transit and at rest using TLS v1.2 or higher along with AES-256. Encryption keys are stored securely in HSM with limited access, and key management procedures are reviewed annually. Vagaro uses many mechanisms to control data access - including account lockouts, MFA, rate-limiting, controls via API keys, Identity access management, Logging and monitoring, Access reviews, network controls such as isolated/private networks using firewalls, monitoring of multiple network points/sources etc.
Integrity
Vagaro uses AES-256-GCM and digital signatures scheme to ensure the integrity of data. Additional access controls and redundant multiple checkpoints are implemented to ensure the accuracy of the data. Our SOC2 report demonstrates high standards of data integrity.
FOR ANY CLIENTS THAT ARE STILL APPREHENSIVE ABOUT INPUTTING CARD DETAILS OR WOULD NOT LIKE TO ONTO THE SYSTEM THEN PLEASE SEND ME A MESSAGE AS AN APPOINTMENT CAN STILL BE BOOKED.
Thank you for taking the time to read, and hopefully this has given reassurance.
But also please ensure that your own devices (computers, laptops even phones) are safe and secure before inputting personal data.