Teviot Medical Practice

18/11/2025

28/10/2025

Community Treatment and Care (CTAC) services have been launched in the Borders as part of our Primary Care Improvement Plan.

This new service is designed to provide faster access, reduce pressure on GP practices and make better use of local healthcare resources.

The most noticeable change for patients will be how they book appointments for these services. Patients will be asked to contact our dedicated Telephone Booking Hub or visit a Health Board Reception desk in their local health centre, instead of their GP practice reception, to schedule CTAC appointments when they have been advised by a healthcare professional that they need one.

CTAC services include the following routine treatments delivered by nurses and healthcare assistants, previously known as treatment room services:

• Blood tests
• Removal of sutures or staples after operations or injuries
• Wound care, including leg ulcers and post-surgical wounds
• Ear irrigation
• Injections
• Routine checks such as blood pressure monitoring or blood tests before annual reviews
• Other routine tests or services

Gareth Clinkscale, Director of Urgent Care, Community Services and Mental Health at NHS Borders said: “The introduction of Community Treatment and Care (CTAC) services is a key milestone in our ongoing work to improve access and streamline healthcare here in the Borders. It reflects our commitment to delivering person-centred care, in your local community.”

More information can be found on our website: www.nhsborders.scot.nhs.uk/ctac

10/10/2025

Due to an up coming maternity leave, we are recruiting!

Medical Receptionist

Pay: From £14.52 per hour

Job Overview

We are seeking a dedicated, hard working and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the practice and maintaining a welcoming environment for all patients. The successful candidate must be able to work in an every changing, fast pace reception area, so must have the ability to work under pressure. The flexibility to cover sick leave or holiday leave on occasion is essential.

Duties

Treat patients with dignity and respect at all times.
Manage appointment scheduling, including booking, rescheduling, and confirming patient appointments.
Deal with patients enquiries effectively, both face to face and on the phone
Maintain accurate patient records and ensure confidentiality is upheld at all times.
Complete various admin tasks to a high standard and in a timely fashion
Communicate clearly with all staff and colleagues, both internal and external
Skills

Previous office experience is essential, preferably within a healthcare setting.
Strong administrative experience with proficiency in using office software and equipment.
Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
Exceptional organisational skills with attention to detail to manage multiple tasks efficiently.
Ability to work well under pressure in a fast-paced environment while maintaining professionalism.
A compassionate attitude towards patients, demonstrating empathy and understanding at all times. If you are passionate about providing excellent patient care and possess the necessary skills to thrive in a dynamic medical environment, we encourage you to apply for this rewarding position as a Medical Receptionist.
Job Types: Part-time, Fixed term contract

Contract length: 12 months

Experience:
• administrative or reception: 1 year (required)

Please send a cover letter and CV to:

Carol Messer
Practice Manager
Teviot Medical Practice
Teviot Road
Hawick
TD9 9DT

01/09/2025

Changes to Services:

Most clinical data collection appointments will now be performed by NHS Borders Community Treatment and Care (CTAC) Service, rather than the Practice Nursing Team. This may be for a blood test, blood pressure check, heart rate, height/weight/BMI etc.

We will make it clear in our communications to you when you should contact CTAC to make your appointment. This may be on your annual recall text or while you are attending the building.

Please see information below from CTAC services.

Link below for more details:

https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.nhsborders.scot.nhs.uk%2FCTAC&data=05%7C02%7CCarol.Messer%40nhs.scot%7C970e72d2c51046eaf19b08dde71d8dba%7C10efe0bda0304bca809cb5e6745e499a%7C0%7C0%7C638920836405821332%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=bKt7oNR6Lp%2BG5coGhBVcvbfCMFZYJ41GoYlY7ivrOx0%3D&reserved=0

21/08/2025

Prescriptions cost NHS Borders over £30m a year.

When medicines are over-ordered or go unused, the money we spend on them is lost.

That money could be better spent caring for you and your loved ones when you need us most.

Play your part by only ordering the medicines you need, when you need them.