27/01/2026
Your mum has dementia. She may not remember a conversation from ten minutes ago.
But she remembers how someone makes her feel.
She might not know the carer’s name, but she knows whether she feels safe with them. Whether their presence calms her. Whether she trusts them.
That’s why consistency matters so much in dementia care.
At Sahan Cares, the same carer keeps coming back. Slowly becoming familiar. Slowly becoming safe.
The mum who becomes agitated around strangers settles with Sarah, because Sarah has been showing up for months.
The dad who refuses help from new faces accepts it from Tom, because Tom knows not to rush him.
Dementia care isn’t about managing behaviour. It’s about understanding that even when memory fades, feelings remain.
It’s the carer who knows she loves hymns and hums along while helping her get dressed.
Who remembers he was a postman and asks about the routes he used to walk.
Who understands that “I want to go home” often means “I feel unsafe,” and knows how to respond with reassurance instead of correction.
These things aren’t learned in a handbook. They take time.
And our carers stay long enough to learn them.
📞 020 8848 1380
