County Medicare

County Medicare County Medicare provide a person centered domicilary care agency, looking after people in their homes

🧠 Dementia Care in Action – A Day in our Shoes 👣County Medicare Carer“Every person with dementia is still a person full ...
14/08/2025

🧠 Dementia Care in Action – A Day in our Shoes 👣

County Medicare Carer

“Every person with dementia is still a person full of memories, meaning, and emotion. My role is to help them hold onto that.”

Last week, I spent the morning with Mr. H, a gentleman in the early stages of vascular dementia. When I arrived, he was visibly agitated, pacing, unsure of the time of day, and repeating questions about when his wife would be home (she sadly passed away in 2018).

Instead of correcting him immediately, I followed the approach we’re trained in:

✨ Validation, not confrontation.

I gently redirected the conversation, asking about his wedding day a memory he holds dearly. Within minutes, his expression softened, and he began describing the blue suit he wore and how his wife "looked like the Queen." I smiled. We were no longer stuck in confusion we were reminiscing together.

Later, we made tea and folded laundry (a calming task for him), keeping our routine predictable, something I’ve learned helps reduce his anxiety.

💡 What this reminded me of:

Dementia care isn’t about forcing the truth it’s about meeting someone where they are.

Small gestures, like calm tone and gentle eye contact, can transform someone’s whole day.

With patience and respect, we can preserve dignity, even in the most confusing moments.
I left that day knowing Mr. H felt safe, understood, and for that short time connected.

👉 At County Medicare, we believe in compassionate, person-centred dementia care built on trust, routine, and respect.

📞 Want to learn how we support families living with dementia? Get in touch for a free consultation today.

✅ Facebook Post – County Medicare💜 Compassionate Home Care in Heathfield — Since 1998Looking for friendly, reliable supp...
14/08/2025

✅ Facebook Post – County Medicare

💜 Compassionate Home Care in Heathfield — Since 1998

Looking for friendly, reliable support for your elderly loved one?

At County Medicare, we’ve been helping families in Heathfield and surrounding areas with trusted, personal in-home care for over 25 years.

Whether your loved one needs companionship, help with daily tasks, or full-time support — our NVQ-qualified carers are here to help, day or night.

✅ CQC-rated “Good”
✅ Free, no-obligation Meet & Greet
✅ Local, family-run business
✅ 24-hour on-call support available

“Mum loves them all – such kind and caring people.” – Local client

📞 Book your FREE care consultation today — and let’s talk about how we can support your family.

👇 Tap below to learn more or send us a message now.

Well what a treat it was for us at County Medicare to have some off our wonderful staff and little ones in for pancake d...
06/03/2025

Well what a treat it was for us at County Medicare to have some off our wonderful staff and little ones in for pancake day!! 😁
Yes, we did have a bowl full of sweets ready for the kids, not sure they will be allowed back 🙃🤣

We are very grateful for our staff

Please feel free to head over to our Website for more details on our services.  www.countymedicare.com our call us for a...
25/02/2025

Please feel free to head over to our Website for more details on our services. www.countymedicare.com our call us for a free no obligation meet and greet.
We understand how important it is to find yourself or your loved ones the right care agency, we pride ourselves in providing companionate person centred care that is tailored to your needs.

Are you looking for a personalised home care experience? County Medicare is a well established, small, Heathfield based home care provider. We deliver bespoke care services to

We love getting great feedback from not only our clients but their family members to. Recently supported existing client...
11/07/2024

We love getting great feedback from not only our clients but their family members to. Recently supported existing client with 24 hour respite care so that her daughter could have a well earned break.
Appreciation to our wonderful carers who supported this client to remain at home.

Good Luck Lynne!! Raising money for an amazing cause, we work along side St Wilfrids Hospice we wish you the best of luc...
11/07/2024

Good Luck Lynne!! Raising money for an amazing cause, we work along side St Wilfrids Hospice we wish you the best of luck. Please help Lynne to raise money for her amazing challenge!

Help Lynne Phair raise money to support St Wilfrid's Hospice (Eastbourne) Ltd

Very busy easter so bit of a delayed post :) Some of our lovely clients receiving an Easter Egg & catch up from us at Co...
10/04/2024

Very busy easter so bit of a delayed post :)

Some of our lovely clients receiving an Easter Egg & catch up from us at County Medicare. We loved seeing their smiling faces with this surprise visits from some of our staff.

Address

Heathfield
TN218QR

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm
Saturday 9am - 5pm
Sunday 9am - 5pm

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