The Heron Medical Practice comprises a dedicated and dynamic team of healthcare professionals committed to providing exceptional care to patients across our three surgeries: St. For general admin queries please email: kmicb.admin-stannes@nhs.net
🎉 We’re thrilled to announce that we’ve retained our Investors in People Gold accreditation! We will hold the accreditation until 2028 (six consecutive years, from 2022).
A huge thank you to our amazing team — your dedication, passion, and talent make this possible every day. 👏💛
26/03/2026
📣 Today’s Sessions!
🧘 11:15 – Yoga (50+) @ Age UK, Herne Bay Age UK Herne Bay & Whitstable
🏓 17:00 – Table Tennis (18+)
Just turn up – everyone welcome!
26/03/2026
National Social Prescribing Day
We would like to thank Red Zebra Community Solutions for all their incredible support in helping people improve their well-being and quality of life.
They connect individuals with valuable services and community groups, making a real difference to daily life and overall wellbeing. Your work is truly appreciated!
25/03/2026
Our drop-in sessions with our Customer Service and Reception Manager are proving popular and are a great way to communicate.
Please see the date for April below.
25/03/2026
Netball Session Tonight!
📍 Bay Sports Arena
🕡 18:30 – 19:30
👟 Just turn up
🙌 No experience needed
Come along for a relaxed and fun hour—everyone’s welcome!
24/03/2026
Do you have a medical or administrative request? Why not submit it online using Anima?
Did you know that 21st March is World Down Syndrome Day? Learn why this official day exists and what it is about.
20/03/2026
This Easter, we will be gathering donations for Rainbow Ward, Margate Hospital, as we did last year.
We invite any patients who wish to contribute an extra egg from their shopping to drop it off at one of our three surgeries. All donations will be delivered to the hospital ward at the end of the month.
Thank you for helping to make Easter special for the children and staff on Rainbow Ward.
19/03/2026
Are you eligible for your shingles vaccination?
The shingles vaccine helps protect against shingles. It's available on the NHS for all adults:
▪️Turning 65
▪️Those aged 70 to 79
▪️Those aged 18 and over with a severely weakened immune system.
To find out more information or to book in your vaccination, please contact our reception team on 01227 742226
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Hi everyone, during the last two years there has been a lot of development at the practice. In April 2018 St Anne’s Surgery and Beltinge & Reculver Surgery merged with William Street and Hersden Surgery to become the Heron Medical Practice.
The Practice has changed beyond recognition across the clinical teams and non-clinical teams. We have employed lots of different allied health professionals including advanced nurse practitioners who can prescribe and refer like a GP, we have paramedics who can visit you at home, we have pharmacists who can ensure that you are on the most effective medication regimes for you.
We have developed a brand new nursing team who each have their own specialities as well as all of them doing the general nursing duties; these specialities include Diabetes care, respiratory care, mental health and dementia care, warfarin management and women’s health with lots more service in development.
We have a clinical team that meets weekly to discuss patients that require a bit more specialist care than normal with a multidisciplinary team of GPs, Nurses, Social Care and Voluntary Services.
We run a rapid home visiting scheme whereby we ensure that all requests that have been triaged as urgent are seen within 2 hours of the call coming in.
We have a team of clinicians who prepare anticipatory care plans for patients who are in care homes to avoid inappropriate hospital admissions.
At our surgeries you can see a counsellor, a physiotherapist, you can have acupuncture or cryotherapy.
Our receptionists are developing their skills to enable them to signpost patients to the most appropriate clinician.
Our non-clinical teams are redesigning our admin processes to make them more efficient by taking the best of both worlds and experiences to develop the best way to do a task and at the same time we are developing them to become the leaders of the future, we have 1 staff member currently doing the level 7 Practice Managers course and others doing leadership training.
It is our vision to develop our practice by working together with you and our staff to be the best we can be for our patients and for our very hardworking team.