Hetton Group Practice

29/04/2026

With the bank holiday approaching, make sure you order your repeat prescription in good time to avoid any delays in getting your medicines.

GP practices and pharmacies may have different opening hours, so it’s best to plan ahead and not leave it until the last minute.

Find out how to order your repeat prescription here, including via the NHS App: https://nhs.uk/nhs-services/prescriptions/how-to-order-a-repeat-prescription/

28/04/2026

24/04/2026

If you’re struggling with a mental health condition like social anxiety, OCD or PTSD, treatment is available.

NHS Talking Therapies are effective, confidential, and free treatments delivered by trained professionals, and can take place in-person, on the phone, or as an online course.

You can refer yourself online at nhs.uk/talk

24/04/2026

HGP Medication Team Alert

Do you or someone you care for take over the counter Napralief 250mg gastro resistant tablets?

The MHRA have issued an alert to advise the patient safety information leaflet does not contain the most up to date information.

Please follow the link below for more information

MHRA Class 3 Medicines Recall: Napralief 250mg Gastro-Resistant Tablets (Omega Pharma Ltd) Drug Alert Number: EL(25)A/21 Date issued: 23 April 2026 Omega Pharma Ltd is recalling specific batches of Napralief 250mg Gastro-Resistant Tablets due to missing text in Section 2 and Section 3 of th

24/04/2026

HGP Medication Team Alert

Are you or someone you care for currently prescribed Hiprex 1g tablets?

The manufacturer has advised the MHRA of an error at printing with BRAILLE embossing on the packaging.

This does not affect the quality of the medication and they should continue to taken as prescribed.

Doncaster Pharma Limited has informed the MHRA of an error related to the Braille embossing on the outer packaging of certain parallel imported batches of Hiprex 1 g tablets (POM).

24/04/2026

HGP Medication Team Alert

Do you or someone you care use the Dexcom ONE+ IOS App

This app requires a mandatory update due to issues with current version. Please read information below and follow the instructions on how to update.

URGENT: MEDICAL DEVICE CORRECTION NOTIFICATION - Dexcom ONE+ iOS App
versions 1.5 to 1.6 – Mandatory Update
US-MF-000010694 – UDI: 00386270004307

Description of the Problem:
A software error was identified within app versions 1.5 to 1.6 that can cause the app display to flicker
sequentially through previous estimated glucose values (EGVs) and trend arrows before displaying the
current EGV and trend arrow with the potential to delay glucose alerts. This may occur when the app
display is brought to the foreground on a smart device, after having been run for a period of time in the
background. You’re using an older version of the Dexcom ONE+ iOS app, which may not function as
intended due to this issue.

Risk to Health:
If a user is unaware that a glucose value or trend arrow displayed by the app is not updated or if a user
does not receive a prompt alert, there is potential for the missed detection of a hyperglycemic (high
glucose) or hypoglycemic (low glucose) event, or for a treatment decision to be made based on incorrect
information.

Required Customer Action:
Updating from app versions 1.5-1.6 to the most current version is mandatory and you will not be able to
use app versions 1.5 to 1.6 after April 30, 2026. Update your app now to continue using the app:

1. Tap Update App to go to the app store
2. Install the latest Dexcom ONE+ iOS app version
3. Open the Dexcom ONE+ iOS app

If you need assistance, contact Technical Support.
Global: Find local Technical Support contact information at Dexcom.com/global
Adverse reactions or quality problems experienced with the use of these products should be reported to
the National Competent Authority in your area.

International | Dexcom

23/04/2026

HGP Medication Alert

Are you or someone you may care for on Ramipril 10mg capsules?

Some cartons of Ramipril 10mg Capsules, manufactured by Crescent Pharma Limited, may contain blister strips of Ramipril 5 mg Capsule.

All packs from the impacted batch of Ramipril 10 mg Capsule, (Batch Number GR174091) are being recalled as a precautionary measure.

If you were prescribed Ramipril 10 mg Capsules and have received the impacted product batch (Batch Number GR174091) please check that the carton contains the correct medication. The batch number and expiry date information can be found on outer carton.

If the carton contains blister strips that are labelled and contain Ramipril 5 mg capsule, contact your dispensing pharmacy in the first instance. If the carton contains blister strips that are labelled and contain Ramipril 10 mg Capsules, you do not need to take further action.
If you are unsure or have any questions, please seek advice from your pharmacy or other healthcare professionals responsible for your care.
Please take the leaflet that came with your medicine and any remaining capsules with you to your pharmacy or GP practice.

Both strengths are used to treat high blood pressure, heart failure and kidney disease. Any possible impact of a lower dose of ramipril is expected to be gradual rather than immediate or life threatening.

For reference, the description of the products are as follows:

Ramipril 10 mg Capsules: Capsules are light grey and dark green capsules, marked with “R” on the cap and “10” on the body.

Ramipril 5mg Capsule: Capsules are light grey and green gelatin capsules, marked with “R” on the cap and “5” on the body.

See below for images showing the different medicines and where to find the batch number of the product and the identification of the incorrect blister strip.

Ramipril 10 mg Capsules – Batch GR174091 Outer carton and BN/Exp Date information
https://www.gov.uk/drug-device-alerts/class-2-medicines-recall-crescent-pharma-limited-ramipril-10mg-capsules-el-26-a-slash-19

All patients on this medication will be informed by the medication team.

07/04/2026

Important Notice: Junior Doctors’ Strike-Tuesday 7th to Monday 13th April

Dear Patients,

During the upcoming junior doctors’ strike, our surgery will continue to remain open and provide care. However, we may be operating with a reduced team, which could affect appointment availability and response times. Please be reassured that we are doing everything we can to maintain safe and effective services for all our patients.

We kindly ask for your support during this time:

• Please be mindful when contacting the surgery, so we can prioritise patients with the most urgent needs.
• For minor illnesses (see list below), we encourage you to use the Pharmacy First service. Your local pharmacist can provide expert advice and treatment without needing a GP appointment.
• If you are eligible for support from Recovery At Home, please contact them directly for assistance.
• Our website includes a “Useful Numbers & Links” section, which may help you find the right service more quickly.
• Please submit your query using our online e-Consult service, which helps us respond based on clinical priority.

We understand that this may be a worrying time for some patients, and we truly appreciate your patience and understanding. Our team remains here to support you and ensure that those who need care most continue to receive it.

Thank you for your cooperation.

Hetton Group Practice

01/04/2026

Yesterday Carol our office manager retired from the practice after nearly 49 years.

We would like to thank Carol for her dedication, hard work and professionalism throughout the years. Nearly five decades of commitment is an amazing achievement and her contribution will not be forgotten. Carol will be a big miss to her fellow colleagues and our patients.

We wish Carol a very happy, healthy and well deserved retirement! 💐⭐️

01/04/2026

The Practice will be closed on Friday 3rd April 2026 and Monday 6th April 2026 for the Easter bank holiday.

We will reopen at 8am on Tuesday 7th April 2026.