Helping Hands Community Care

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Helping Hands Community Care

Striving for excellence in the field of domiciliary care

Helping Hands Community Care has been at the forefront of home care provision since 1988 and has been able to adapt to the many changes within the values and vision of health and social care. We have taken and grasped the challenge of this multifaceted and dynamic process whilst maintaining quality services that focus on the basic principles of treating people as individuals and with dignity and respect. Helping Hands Community Care has gained a good reputation with a wide range of domiciliary care services and made great strides in identifying future needs of the community and welcome varying types of consultation and involvement to see what actually works ensuring success in all areas of our service provision. We feel this commitment and the friendly yet professional service provided is an essential component of our continuing success.

10/10/2025

A big well done to Dani and Paige! 💜

Many of you may know that the Cancer Research UK Shine Night Walk, originally scheduled for Saturday 4 October, was cancelled at the last minute. Care Support Officers Dani Wilson and Paige Gallagher had been due to take part and were understandably disappointed, especially knowing that so many generous sponsors had supported them.

Determined not to let anyone down, they decided to complete the 10k walk around the Hexham area a couple of days later - keeping their promise to all sponsors who wanted their donations to still go towards such an important cause.

Not only did they complete the full distance but they’ve also confirmed they’ll be taking part in the official Shine Walk once it’s rescheduled.

👏 Huge congratulations to Dani and Paige, who have raised over £900 for Cancer Research UK - a brilliant effort for a brilliant cause!

16/09/2025

Remembering Linda ❤️

It is with great sadness that we share the news of the passing of our colleague, Linda, who worked as a Homecare Support Worker with Helping Hands in our East branch.

Linda, 61, was a valued member of our team for more than 12 years. She was much loved by everyone, staff and service users alike, and will be remembered for her caring nature, loyalty, dedication and wonderful sense of humour.

The whole team at Helping Hands is devastated by this loss. It has truly been an honour to have known Linda and to have had her as part of our East branch family. She will be greatly missed for many years to come.

Linda’s funeral will take place on Tuesday 30 September at Cowpen Crematorium, Blyth. Linda will arrive at 10.45am.

Anyone who would like to pay their respects is warmly welcome to attend.

Our thoughts are with Linda’s family and loved ones at this difficult time 💙

If you are finding this news understandably difficult, please remember you don’t have to go through it alone - please reach out and speak with someone you trust, whether at home or at work.

24/04/2025

Happy 30 year Anniversary

A huge congratulations to Alison Dickson, our incredible manager of the East Northumberland branch on reaching an amazing 30 year work anniversary.

Alison’s dedication to her staff, service users and their families has made a lasting impact over the years.

Alison started working at Helping Hands as a carer 30 years ago and after progressing in various roles within the organisation became branch manager in early 2017. As well as managing the branch Alison plays a senior role in the wider leadership of the organisation.

Thank you for three decades of commitment and leadership.

14/06/2024

MAKING A DIFFERENCE IN OUR COMMUNITIES💫

We’re incredibly proud of our Hexham west office team members, Jane Walton, Yasmin Ryan and Angela O’Brien, for donating blood to the NHS blood and Transplant Service 🙏🏽

Amazingly, Jane, Yasmin and Angela give blood every 3 months and have been doing so for many years 👏🏽

Their contributions are vital in saving lives and maintaining the blood supply for those in need.

Thank you, Jane, Yasmin and Angela, for being wonderful role models and showing us all the true meaning of giving back!

12/06/2024

🤝Recognising Loneliness Awareness Week 🤝

At Helping Hands, we understand the importance of connection and community. As it’s Loneliness Awareness Week, we’re reminded of the value of reaching out and supporting one another.

Loneliness affects people of all ages and backgrounds and it’s something that many of us experience at some point in our lives. Whether it’s a quick chat, a coffee break or just being there for someone, small acts of kindness can make a big difference.

Let’s take this opportunity to:

💙 Check in on our colleagues and friends. A simple “How are you?” can go a long way
💙 Encourage open conversations about mental health and wellbeing
💙 Share resources and support to help combat loneliness within our community

Let’s work together to create a supportive and inclusive environment for all 💙

06/06/2024

On this day in 1944, 80 years ago, the Allied Forces launched Operation Overlord. This massive assault, designed to retake Nazi-occupied France, is known as .

A series of major commemorations in the UK and Normandy, France have been honouring the tens of thousands of brave personnel who risked their lives for freedom and peace.

Very moving watching the remaining veterans celebrating D-Day. We owe them so much and remember those who gave their lives for us.

(The poem here, written in WW1, is still a poignant reminder of those that died in the Normandy landings).

22/05/2024

CYCLE TO WORK SCHEME FOR ALL STAFF

All staff working for Helping Hands are invited to consider taking advantage of our very first Cycle to Work Scheme. Don’t miss out – the window closes 31 May.

We have partnered with Halfords to bring you this scheme. It’s the most cost-effective way to get new cycling equipment. With a large range of bikes and accessories to choose from, there’s something to suit everyone.

All you have to do is visit Halfords or Tredz and choose your bike and/or accessories – and then go to the Hapi App on your company mobile. Spread the reduced cost from your salary and enjoy the benefits for both work and pleasure.

Key Benefits for you:
• Save money on your daily commuting costs
• Reduce your environmental impact
• Use your brand-new cycling kit for personal use
• Tax and NI savings of either 30% for standard rate taxpayers

Check your Hapi app for further details.

15/05/2024

📢 Mental Health Awareness Week🧠💚

This Mental Health Awareness Week, we're shining a light on the importance of mental wellbeing for everyone - our wonderful employees, valued service users and their loving families.

For our employees we know that taking care of others starts with taking care of ourselves. Let’s prioritise our mental health, support one another and create a work environment where everyone feels safe and valued. Remember, it’s okay to ask for help and we’re here for you. There's also support available on your Hapi App.

For our service users and families, your mental wellbeing is our top priority. We’re here to provide support, resources and a listening ear. Whether it’s through our services or just a friendly chat, we want to help you feel your best.

Let’s make this week a reminder that mental health matters and together we can create a supportive and understanding community.

💚🧠

06/03/2024

🌟National Careers Week 2024🌟

In celebration of National Careers Week, we wanted to shine a spotlight on our amazing , dedicated carers and the wonderful work they do 💖

Every day, our carers step into the lives of those in need, not just as support, but as friends and confidants. In a job where every day is different and challenges are a constant, their resilience, compassion and dedication to making a positive difference in the lives of others is incredible.

To all our carers, thank you for your passion, your empathy and your commitment to care. You are not just doing a job; you are changing lives. And to those considering a career in care, please do get in touch and find out amore about working at Helping Hands and what a rewarding career in care entails.

02/02/2024

🎉 Great to see what a fantastic day our colleagues had yesterday at the Nupath Care 'Time to Talk' Coffee Break! 🍰☕

People joined care staff yesterday (Thurs) at the Elizabethian Hall in Newbiggin by the Sea and also at an event at Nupath’s Teesside branch. It was lovely to see so many faces, both familiar and new, come together for some meaningful conversation, delicious cakes, and, of course, hot drinks.

It’s events like these that remind us of the power of coming together to support each other. 💜 Let's continue to create spaces where everyone feels welcome and heard.

18/01/2024

MONEY FOR NOTHING – WITH YOUR HAPI APP
January can be a long, long month, when the money gets tight. So don’t forget to access some great discounts and opportunities on your Hapi App.

There are many savings available to you from leading leisure and hospitality venues and operators – along with discounts from supermarkets for your weekly shop.

Discounts are available in different redemption methods depending on the retailer. Jump on your App to download and access vouchers. It’s really simple. Enjoy!

15/01/2024

WEATHER WARNING – TAKE CARE
A Met Office yellow warning has been issued for North East England for tonight, Tuesday and Wednesday. It will be a very cold and frosty night. Everyone is advised to take care when driving and also walking on icy footpaths.

The weather could disrupt travel and other day-to-day activities.

Tuesday is set to be a bright, cold morning with widespread frost. Snow showers affecting the Pennines, followed by longer spells of rain and snow. Snow mainly confined to high ground leading to some disruption – but may also fall as snow on low ground. Maximum temperature 1 °C.

Wednesday will be cold or very cold conditions with a widespread sharp frost overnight, but plenty of winter sunshine by day. Snow showers possible towards the coast. Whatever the weather where you are, please take care out there.

Address

St Matthews House, Haugh Lane
Hexham
NE463PU

Telephone

+441661843839

Website

http://helphands.co.uk/

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