Tower House Surgery

18/11/2025

Tower House Surgery will be closed from 1pm today for essential staff training - we will reopen at 8am tomorrow (Wednesday 19th November).

If you need urgent medical assistance during this time that cannot wait until we reopen:
📞 Call NHS 111 OR use 111 online.

For emergencies, call 999.

Thank you for your understanding. We apologise for any inconvenience this may cause.

13/11/2025

Doctors’ Strike tomorrow (Friday 14th November)

Please see the information below from the local hospitals. The emergency departments and outpatients may be affected.

As in previous strikes, we do not have any Resident doctors (aka Junior doctors) at Tower House Surgery, so our clinics are unaffected.

https://www.facebook.com/photo.php?fbid=1417561263703531&set=a.478399294286404&type=3

Resident doctor industrial action at the Trust from 7am on Friday 14 November until 7am on Wednesday 19 November.

All emergency and essential services in our hospitals, community sites and in people’s homes will continue to operate.

However, some routine and non-urgent appointments and procedures are being rescheduled to help us safely manage the impact of industrial action. Anyone with a rescheduled appointment will be rebooked as soon as possible.

If you have not heard from us by the day of your appointment, please come to your procedure or appointment as planned.

More information about the industrial action can be found on the Trust website
➡ www.buckshealthcare.nhs.uk/blog/2025/11/12/industrial-action-by-resident-doctors-at-buckinghamshire-healthcare-nhs-trust/

05/11/2025

Traffic in Wycombe seems particularly bad this morning and there are also roadworks on the West Wycombe Road. Some of our staff are currently stuck in the traffic jams.

Please allow extra time to get to your appointment, walk instead of driving if possible, and please bear with our team if there are delays when you arrive. Telephone appointments are available for some medical problems.

01/11/2025

💉 Covid vaccinations:
if you are an eligible patient who missed our recent vaccination clinics, or you weren’t sure but now want a vaccine: free walk-in clinics are happening THIS WEEK at Wycombe Hospital, Amersham Hospital and Stoke Mandeville. Details of the Wycombe & Amersham ones below; full details and booking (if you wish) on the list in comments.

💉 Get vaccinated now, be protected this winter. 💉

29/10/2025

🌟 Important Update: We’re Changing How You Book Appointments

Go Live Date: 4th November 2025

From 4th November 2025, we’ll be introducing a new and improved system for contacting the surgery and booking appointments. This change will make the process fairer and more efficient for all our patients, ensuring we can respond to your needs more quickly.

🩺 What’s Changing
From this date, all medical and administrative requests will need to be submitted via our ACCURX online form, available on our website.

A clinician will review each request and prioritise it according to its urgency and clinical need.

If you are unable to complete the form online, our Reception Team will be happy to assist you — either over the phone or in person at the surgery. The same form will be completed regardless of how you contact us, to ensure equal access for all patients.

💡 Why We’re Making This Change
Many GP practices across the country have already introduced this system, reporting a number of benefits:

⏰ No more waiting in long phone queues at 8am

⚖️ A fairer system where every request is reviewed by a clinician

⚡ Faster responses and improved access to the right care

📱 What You Can Do to Prepare
We recommend that patients download the NHS App on their smartphone, tablet, laptop, or desktop computer in readiness for this change.
We kindly ask for your patience and understanding during the initial stages of implementation, as there may be some teething problems while we settle into the new system.

🏥 Why This Change Is Needed
These updates also ensure that we comply with the new NHS General Medical Services (GMS) contract, which will require all GP surgeries to provide online contact options for patients during core hours (08:00–18:30, Monday to Friday, excluding bank holidays and staff training afternoons) from Autumn 2025.

Thank you for your continued support as we make this important improvement to our services.

28/10/2025

UPDATE

Unfortunately, our website is still down.
Our Support team are still working on a fix. We are sorry for the delay.
If you need to request a Prescription you can still do this via the NHS app. Alternatively, please pop a paper request into us at reception.

24/10/2025

NOTICE!
Unfortunately, our website is currently down due to server issues beyond our control.
We apologise for the inconvenience caused. If you require assistance with anything today, please call reception.

Many thanks

10/10/2025

https://www.facebook.com/share/p/17wy4nc6PB/?mibextid=wwXIfr

Today is World Mental Health Day.

Struggling with feelings of depression, excessive worry, social anxiety, post-traumatic stress or obsessions and compulsions?

NHS Talking Therapies can help. Your GP can refer you or refer yourself at http://nhs.uk/talk

10/10/2025

Can you help this winter?

https://www.facebook.com/share/p/19iQGwZwjX/?mibextid=wwXIfr

Shocking statistics released earlier this month by The Museum of Homelessness showed that in 2024, at least 1611 homeless people died across England, Scotland, Wales and Northern Ireland. An increase of 9% compared to year before.

Despite living in the world’s sixth biggest economy, the number of people with no safe place to call their home is going up at an alarming rate.

On a national scale, the challenge of homelessness seems overwhelming. And yet, at the heart of homelessness is individual people in need of support. What can we do to stop homelessness from happening in our part of the UK?

One of the ways Wycombe Homeless Connection is responding to this emergency is by opening our winter night shelter again. It will be open in January, February and March 2026 to offer a warm welcome, food, companionship and a safe place to sleep during the bleakest months of the year.

But while we may be running the project, it is our community that makes our winter night shelter happen:

Seven local churches host the shelter.
300 volunteers are needed to offer a warm welcome, food, companionship and a safe place to sleep.
Local businesses, community groups, individuals and organisations offer practical items, volunteers and financial support.
Other charities and healthcare providers visit the shelter to offer their own expertise in supporting our guests.
Our staff team will make sure our guests get tailored support to find a home.

Can YOU be part of this amazing community?

We need more volunteers to sign up to bring help and hope to people this winter.

Find out more and sign up on our website: https://wyhoc.org.uk/night-shelter

Together our community can bring lasting change and save lives.

30/09/2025

To all our patients:

In the news this week, there is a lot of reporting about changes to GP systems across the country. These will affect Tower House Surgery, but not as much as you might think.

We already encourage our patients to use our website to contact us for non-urgent matters, whether it be for a routine GP appointment, an annual check, a vaccination, or a sick note. By using our website, you avoid having to wait on the phone, and you can already use it in the morning before we open, or in the evening after we close.

The change from October 1st is that the government are asking us to send a response the same day, even if all 10,000 of you decide to message us at 6.29pm, one minute before closing!

Now, common sense will tell you that we can’t possibly deal with 10,000 messages in one minute! Also, we don’t expect even the hardest working doctors to stay up all night answering the non-urgent queries…

So, please continue to telephone for all urgent matters (and for people without internet access), and please be realistic about what we can achieve. A call early in the day gives us the best chance of planning your care before we are fully booked; a web message that mentions which days/times you are available helps us to offer a future appointment that you can get to.

Unfortunately the government plans and announcements do not include any real increase in funding or staff, but please be assured we are doing our best within the resources we have.

23/09/2025

The Medicines & Healthcare products Regulatory Agency confirm that taking paracetamol during pregnancy remains safe and there is no evidence it causes autism in children.

Read more in their latest update.

➡️ https://www.gov.uk/government/news/mhra-confirms-taking-paracetamol-during-pregnancy-remains-safe-and-there-is-no-evidence-it-causes-autism-in-children

23/09/2025

Are you struggling with your sight or hearing? Come to this information day this Friday in Marlow:

https://www.facebook.com/share/p/1ACK3jTFVR/?mibextid=wwXIfr

On Friday 26th September, from 09:30am to 2pm, BucksVision Sight Loss Charity will once again be hosting an ‘Equipment and Information Day’ for those struggling with any kind of Sight Loss and/or Hearing Loss.' It will take place at Marlow Liston Hall, in Chapel Street and entry is free. There will be a host of stalls whereby you can both try out and learn about all the help and support that is available. We very much look forward to meeting you.