The Riverside Surgery

26/06/2025

We are wishing Dr Rashmi Sawhney a fond farewell on her last working day at the practice yesterday. She has been here for over 29 years and seen the practice go from strength to strength. She will be missed by generations of patients who have known her throughout her years working at Riverside Surgery.

We wish her all the very best for her future ventures.

23/06/2025

We have received a lot of enquiries for Mounjaro. To clarify, the NHS has very strict guidance about who is eligible to receive this weight loss drug. The following criteria applies:

People must have:

1) a BMI of 40 or over (37.5 if from an ethnic background); and
2) 4 out of 5 of the following conditions: type 2 diabetes, high blood pressure, heart and vascular disease, high cholesterol and obstructive sleep apnoea.

Unfortunately if you do not fulfil all of the above criteria we will not be able to prescribe this medication for you.

22/04/2025

We are aware of some phone issues this morning which has unfortunately affected a number of callers. The issue is due to a fault with our phone provider who are working hard to resolve the issue. We apologise for the inconvenience this will have caused our patients.

Thank you for your patience.

07/10/2024

This Thursday 10 Oct between 11am - 3pm you can complete a FREE NHS Health Check-up. Please see the display below for more details.

18/09/2024

We are pleased to be able offer flu vaccines to our patients. Our first clinic will be on 3 October 2024 (in line with the National start date).
Those eligible will be:
1. All adults aged 65 years and over
2. Pregnant women
3. Children aged 2 or 3 years on 31 August 2024
4. Those aged 18 years to under 65 years in clinical risk groups e.g. diabetics, asthma patient etc
5. Carers and close contacts of those immunocompromised

Please call to book yourself an appointment now.
We look forward to seeing you then.

01/08/2024

Unfortunately we have been having major issues with our phone lines this week and they are ongoing. Babblevoice, the surgery phone system that cares (the provider) are working on a fix. This is intermittent so if you are not able to get through to us initially, please do call back or speak to 111 or 999 if it is a medical emergency.
Thank you for your patience.

22/07/2024

Dear Patients,
Our main clinical IT systems are working again. Please bear with us as there is a huge backlog and we are working with systems which are not fully operational still. We will do our best to process prescription requests, test results, hospital documents/ 111 reports etc and we will continue to see patients.
Thank you for your patience.

19/07/2024

Dear Patients,

In view of the international IT system failures we have no access to clinical systems. This includes reviewing / sending repeat prescriptions, reviewing test results, clinical documents etc.

If you need a prescription urgently please request it on the 111 website: https://111.nhs.uk/emergency-prescription

This allows a patient to request a supply of usual medication for 7 days from any pharmacy.

Pharmacists are also able to review patients for minor illnesses and prescribe antibiotics if required for illnesses such as sore throats, insect bites and UTIs. Please self present to Lansdale pharmacy for clinical review.

If you have an urgent medical issue please call 111 or 999.

Thank you for your patience.

Riverside Surgery

11/07/2024

Our email addresses have changed.
For prescription requests/queries please email: bobicb-bucks.riverside.prescription@nhs.net
For any other administrative queries please email: bobicb-bucks.riversidesurgery@nhs.net

20/05/2024

Are you between 55 - 74 years of age? Have you ever smoked? If so, you are now eligible for a free lung health check. Click the link below for more information.
https://www.buckshealthcare.nhs.uk/our-services/targeted-lung-health-check/

20/05/2024

Come and have a free NHS Health Check-up on Thurs 6th June 2024 - please see below for more details.

30/08/2023

We are now making flu vaccination appointments available on Saturday 16th September 2023 (morning). To check if you are eligible please click on the link below:

Flu vaccination eligibility:

https://www.gov.uk/government/publications/national-flu-immunisation-programme-plan/national-flu-immunisation-programme-2022-to-2023-letter

We are expecting to have Covid-19 booster vaccinations available on that day for anyone over 65 years old who would like it; we are still awaiting an updated guide / deliveries from the government and will post further details here once available.

To book your vaccination appointment please go onto Patient Access app or ring and book your appointment now with our Reception team.

Many thanks,

The Riverside Surgery Team

The annual flu letter describes the national flu immunisation programme and outlines which groups are eligible for flu vaccination.