Highbridge Medical Centre

22/07/2025

223 Appointments missed last month! We have a cancellation line on the phones now, if you cant make it please let us know.

21/07/2025

We are aware of technical issues patients are experiencing accessing our website. We are working hard to resolve this issues with our IT team. Please see the following link below to our askmyGP platform to self raise a request online. Alternately phone 01278 783 200, but please note we are experiencing a high level of calls and you may experience an extended wait. Patients with access to the NHS or evergreen app are unaffected. Thank you for your patience and understanding on this matter.

An app to allow patients to contact their registered General Practice

07/07/2025

01/07/2025

Please see below June's data

27/06/2025

IMPORTANT PATIENT INFORMATION REGARDING WEIGHT LOSS INJECTIONS

Eligibility depends on your BMI, ethnic background, and the presence of certain health conditions (known as comorbidities). The rollout is happening in three cohorts:

Cohort 1 – From 23 June 2025

• BMI of 40 or higher, or 37.5 or higher if you are from a South Asian, Chinese, other Asian, Middle Eastern, Black African or African-Caribbean background
• Plus at least 4 of the following conditions:
 High blood pressure (on treatment)
 High cholesterol (on statins or similar medication)
 Obstructive sleep apnoea
 Cardiovascular disease
 Type 2 diabetes

Cohort 2 – From June 2026 (exact date to be confirmed)

• BMI of 35 or higher, or 32.5 or higher if from an eligible ethnic background (as above)
• Plus at least 4 of the same listed conditions as above

Cohort 3 – From April 2027 (exact date to be confirmed)

• BMI of 40 or higher, or 37.5 or higher if from an eligible ethnic background
• Plus at least 3 of the same listed conditions as above

Please Note
• Responsibility for this roll out has been delegated to ICBs and we await further details from NHS Somerset to be able to deliver to cohort one eligible patients. Until such time as this is confirmed, we are unable to prescribe the medication;
• We are unable to prescribe Mounjaro or similar medications for weight loss outside of the below NHS guidelines; and
• If you are not eligible, we encourage all patients to continue engaging with existing weight management support, including the NHS 12 week weight loss plan - https://www.nhs.uk/better-health/lose-weight/

We appreciate your understanding and cooperation.

24/06/2025

Our latest quarterly newsletter is out now and available here:
https://www.symphonyhealthcareservices.com/wp-content/uploads/2025/06/Symphony-Newsletter-Q1-2025-26.pdf

10/06/2025

Please see below our quaterly newsletter

03/06/2025

Here are our May stats! 😄

234 Appointments were unattended last month. Please remember to cancel your appointments if you are unable to attend, this helps us as a surgery to utilise these appointments for those who are able to attend.

19/05/2025

Due to county wide IT issue we are unable to access any records or book any appointments.

An external IT company are working hard to resolve the issues and we will update you as soon as possible.

We apologise for any inconvenience

14/05/2025

Happy National Receptionist Day 2025 from Symphony Healthcare Services!

NRD is celebrated on the second Wednesday in May each year to celebrate the vital role of receptionists.

These professionals are often the unsung heroes of the workplace — the first point of contact for patients and visitors. Whether it’s answering phones, managing appointments, greeting patients, or juggling multiple admin tasks, receptionists help keep businesses running smoothly and create lasting first impressions.

01/05/2025

⚠️Always double check suspicious emails⚠️

If you are unsure, please contact the surgery to ensure it is us contacting you. 😄