Grayshott Surgery Patient Participation Group

15/04/2026

If you need urgent medical help but you're not sure where to go, use 111 to get assessed and directed to the right place for you.

Call, go online or use the NHS App. ➡️ nhs.uk/111

15/04/2026

15/04/2026

15/04/2026

If you're waiting for treatment or surgery, the My Planned Care website can help you stay informed and supported while you wait. It provides average waiting times for local hospital trusts, helping you understand what to expect, as well as signposting to advice and support to help maintain your health and wellbeing during this time. Taking small steps to look after yourself while waiting can make a real difference. 💙🩺✨

Find waiting times and support on My Planned Care: www.myplannedcare.nhs.uk

15/04/2026

📢 Website Update

There is currently an issue with the practice website, and this is being looked into.

While this is being resolved, you can still call the surgery as usual.

We apologise for the inconvenience and thank you for your patience.

06/04/2026

Industrial action is taking place tomorrow (Tuesday 7 April) until Monday 13 April. We understand this may cause concern if you or someone you care for needs treatment.

We’ve put plans in place to keep disruption to a minimum and ensure safe care continues throughout the period.

If you have an appointment:
• If you haven’t heard from us, please attend as normal.
• If your appointment needs to be rearranged, we will contact you directly.

If you need care:
• Our emergency services remain open.
• Please use NHS services wisely so we can help those who need urgent care most.

Where to get the right support:
• Visit your local pharmacist for quick advice on minor illnesses.
• Contact your GP practice for non-urgent concerns.
• Use an Urgent Treatment Centre (UTC) for sprains, bumps to the head (without loss of consciousness), suspected broken bones and more.
• Not sure what to do? Call NHS 111 or visit https://ow.ly/M0Mf50YCaG1 for guidance.
• For serious injuries and life-threatening emergencies, always call 999 or go to A&E.

For more information, including our Urgent Treatment Centre services and location, visit our website: https://ow.ly/MGJR50YCaG3

28/03/2026

Don’t forget you can request repeat prescriptions online and via the NHS App 📲

For more information on pharmacies, including opening hours over bank holidays, visit surreyheartlands.org/pharmacies

28/03/2026

Don't forget! ⏰

The clocks go forward 1 hour this Sunday for Daylight Saving Time.

If your clocks don't update automatically, remember to change them before going to bed on Saturday night.

A simple change, but an easy one to forget!

23/03/2026

We know many people are concerned about the recent meningitis cases linked to Kent.

Please visit the News Section on our website for a detailed message from NHS Surrey.

Currently there is no evidence of meningitis beyond Kent.

📌 If you are in Surrey, you will only be eligible for preventative antibiotics and the MenB vaccine if you fall into one of the following groups:

Students who live or normally live on Canterbury campus
Staff who live or work in the affected halls of residence.
Anyone who attended Club Chemistry in Canterbury from 5–16 March.
Close contacts who have been identified by UKHSA (UK Health & Security Agency)

If you are in one of these groups and have not yet been contacted, please call the UKHSA helpline: 0344 225 3861 (9am–5pm) for advice.

📌 If you have no symptoms, you do not need to take action unless you meet the criteria above or are advised to by UKHSA.

⚠️ Seek urgent medical help if you develop symptoms such as fever, severe headache, rash, stiff neck, vomiting, or dislike of bright lights.

We’ll continue to share local updates when they are available.