Riverside Medical Centre

02/09/2025

We will be closed for staff training from 12:30pm Tuesday 2nd September. Please utilise pharmacy services, call 111/ 999 or attend A&E in an emergency. We will re open at 8am tomorrow.

30/07/2025

We now offer access to a self-management app getUBetter, to aid recovery from your muscle or joint problem. The app will guide you day-by-day through a string of exercises and tips to help you get better. To get started, click https://getubetter.org/3TKpbYw , download the app, click create an account, enter your postcode and select your GP practice’ ��getUBetter is designed to provide you with the knowledge, confidence, and skills to self-manage all common muscle or joint conditions. It is designed to be used alongside the health system and therefore will signpost you back into the system if you need additional review. ��It is suitable for 80% of muscle of joint conditions, which includes new, ongoing or returning muscle or joint conditions and support while you wait for treatment e.g. Physiotherapy. It is not designed to be used for any muscle or joint conditions which requires more targeted management and care – for example: ��Fractures (broken bones) �Post-op �ACL tears �Achilles ruptures �Worsening neurological symptoms�Pregnancy-related problems

23/07/2025

As a training practice we will be severely impacted by the 5 day resident (junior) doctor strikes taking place from Friday 25th July 7am to Wednesday 30th July 7am. If your prebooked appointment is impacted by the strikes reception will be in touch with you to rearrange. On the day appointments will be limited during the strikes so please only call us if your problem is urgent. Please remember to utilise pharmacy and 111 services as well and as always please call 999 or go to A&E in an emergency. Thank you

01/07/2025

We will be closed for staff training today (Tuesday 1st July) from 12:30pm. If you require any medical help after this time please contact 111 or 999 in a medical emergency. Thank you

23/06/2025

Update on tirzepatide for weight management:

On 23rd June 2025, it was announced that people living with obesity will be able to begin accessing tirzepatide (Mounjaro®) for weight loss purposes in primary care settings. However, the national roll out does not mean all people will be able to get a prescription for tirzepatide (Mounjaro®) on this day.

Weight management services are locally commissioned at an Integrated Care Board (ICB) level. In mid and south Essex, access to tirzepatide will initially be through specialist weight management services and only if you fulfil the criteria available on our website.

10/06/2025

We would like to respectfully remind patients that the practice takes any verbal or physical abuse towards staff extremely seriously. We understand the current pressures and frustrations in accessing health services at present but shouting, swearing or making unreasonable demands is not acceptable. Please treat our staff with kindness. Thank you.

03/06/2025

We are closed for staff training today (Tuesday 3rd June) from 12:30pm. If you require any medical assistance after this time please phone 111 or in an emergency call 999.

20/05/2025

We have been made aware of a text message scam targeting local GP practices asking patients to sign a new agreement to stay with their GP - this is a scam so please do not click on any links. Thank you

06/05/2025

Following activity on Social Media where patients of Riverside Medical Centre have posted derogatory comments about the practice and some of our staff; we now have a Social Media Zero Tolerance Policy in place.

If any such posts are brought to our attention they could be viewed as a potential breakdown in the doctor-patient professional relationship, and may result in the individual being removed from our list.

We may contact the patients involved and invite them to have a discussion with the practice manager or one of the GP Partners to explore any issues they may have.

We welcome all feedback as it gives us the opportunity to review the services that we provide and, where necessary or appropriate, make changes or improvements.

We would ask that rather than posting derogatory or hurtful comments about the practice or any of our staff on social media, please speak to us about this or put your comments to us in writing giving us the opportunity to respond.

Posting derogatory or offensive comments online can cause unwarranted distress to our practice members and staff.

They may also cause other patients to delay or dissuade them from presenting to the surgery to received medical treatment.

PLEASE CONSIDER THE IMPACT OF YOUR ONLINE ACTIVITY BEFORE YOU POST A COMMENT.

19/04/2025

https://www.facebook.com/share/1DmrQVes4D/?mibextid=wwXIfr

EXCITING plans are being drawn up for a “much-needed” expansion at a GP practice

16/04/2025

For those who could not attend last night here is a copy of the leaflet we distributed. Hullbridge Parish Council have also done a lovely summary of the proposals.

15/04/2025

Thank you to all those that attended our public engagement meeting tonight. We are incredibly grateful for all your support. We would also like to thank Mark Francois - MP for Rayleigh and Wickford - and Tom Abell - Chief Executive Officer for Mid and South Essex ICB - for attending and offering their support.

As mentioned as part of the planning application we need to gain evidence of public support. Once we have submitted our plans to Rochford Council we will set up a petition in the surgery that people are able to sign. We need to wait for a planning application number before we can organise this. We will notify you when this has been sorted.

Thanks again for a great turn out. I will be putting a copy of the leaflet on here and our website in the coming days so patients who were unable to attend tonight can see what our plans are.