Holmes Chapel Health Centre

04/03/2025

Good morning all,

We understand that there have been some concerns raised on social media regarding parking. We do recognise that this has caused concern for some patients.

To reiterate, we experienced numerous on-going parking issues at the Health Centre, including ambulances being blocked in resulting in emergency care to individuals being delayed. As well as extensive damage to both clinical and non-clinical staff vehicles. On top of this, Cheshire East Council enforced chargeable parking on the Holmes Chapel Library car park meaning that our car park would be the only free car park in Holmes Chapel. With the existing parking issues at the Health Centre, we had to make the unfortunate decision to designate the car park as staff only access moving forward.

To fully inform our patients ahead of enforcement of the new regulations, we prepared and sent a parking update letter via text message and via physical copies to our patients who do not have a mobile number on their records, on the 15th of November. Since then, we have sent numerous communications, leading up to the go live date for the ANPR cameras. We communicated this via text, letter, on our website, social media and through clear signage outside the surgery, in the car park itself and in the main reception area.

Although we instructed the external parking company to oversee the car park, the responsibility for enforcement lies solely with them. As such, unfortunately, we are unable to intervene or reverse any issued fines, regardless of the circumstances. To appeal fines you must contact the appeal line on 03303 339257, or by following the instructions on the letter.

We did not take this decision lightly, this was the result of months of deliberation with Cheshire East Council and our proposal to allow 1 hour of free parking on the library car park. Ultimately this was rejected, forcing us to close the car park to our patients. We would like to once again note that the Health Centre does not profit, in any way, from these fines. All fines issued are payable to the external company. We apologise sincerely that it was necessary to come to this decision and we thank you for your continued support and understanding.

Please see attached to this post a reminder of the parking process for Blue Badge holders for reference.

Kind regards,
Holmes Chapel Health Centre

18/11/2024

We are currently experiencing IT issues. We have no access to the computers or to the phones. So if you have a medical emergency, please ring 999 or if it is an urgent problem, please contact NHS 111.
We are working with our IT support company to get the problem resolved ASAP.
We are sorry for any inconvenience this may cause but this is out of our control.
Many thanks

20/10/2024

Tomorrow will be an emotional day for me as I bid farewell to Holmes Chapel after 22 years.
It has been a joy and a privilege to look after my patients over these many years but for the last 8-10 years of my career it’s time for a new challenge.
As Associate Dean for the GP school I look after trainees in areas of deprivation and I’ve been offered a 2 day a week clinical role in a deprived and under-doctored area.
I feel this is the right time for me to take on this challenge for the last few years of my career.
I am dreading saying farewell to my colleagues tomorrow who are more like family than work mates.
They’ve sustained me and supported me for many years and I’ll miss them all.
To my many patients, it’s been so wonderful to serve you and your community and I leave knowing there’s a great team taking the practice forward.
For now it’s farewell and thanks to all who’ve supported me in this difficult decision.
Dr Hulme

28/08/2024

We have updated our website with information on prescribing for patients travelling out of the country
In line with NHS guidance and funding policies please ensure you are requesting medication for travel in line with the policy
Dr Hulme

We would also like to use google translate cookies and analytical cookies to understand how our site is used and improve user experience. Analytical cookies send information to Google Analytics.

25/07/2024

We would like to reassure our patients we continue to apply pressure to the new government to make GP better for all. We want the same things our patients do.

The British Medical Association is a professional association and trade union for doctors and medical students in the UK. To be notified when we upload new v...

19/07/2024

Unfortunately we have been affected by a major computer outage. This is a national problem, affecting all GP surgeries.
The IT specialist are working to resolve this but in the meantime, we have no computer access so in the event of an emergency, please dial 999 or if your concern is urgent, please contact NHS 111.
We will keep you updated as and when we have updates ourselves.
Thank you for your understanding.
Holmes Chapel Health Centre

26/06/2024

Quick update - our IT team are still working on fixing the technical problem, we are hoping that normal service will resume later on today.
We are sorry for any inconvenience this may cause anyone but unfortunately the problem is out of our hands.
Thank you for your patience during this time.
Holmes Chapel Health Centre

26/06/2024

We have been affected by a nationwide, technical problem with any third party programmes that work alongside our clinical system including accurx which we use to triage.
As a consequence, we have had to temporarily suspend triage for today as we cannot access the system.
If you have an urgent problem, please contact NHS 111 or in the case of an emergency, please ring 999.
We will update everyone as soon as we hear from our IT supplier who are currently working to resolve this problem.
Many thanks,
Holmes Chapel Health Centre

18/06/2024

Volunteer Delivery Driver Needed

We are looking for a volunteer to deliver prescriptions to our housebound patients on Friday mornings.
The Health Centre will pay your mileage.
Applicants must own their own vehicle.

If you are interested, please leave your details with a member of the Dispensary Team or alternatively, send your details to us via email to holmeschapel.healthcentre@nhs.net

13/03/2024

Quick update, the phones are now working and the computers are accessible but they are running a little slow.
We are working through as best as we can.
We appreciate your understanding and patience.
Many thanks,
Holmes Chapel Health Centre

13/03/2024

We are currently experiencing IT and phone issues.
We are working with our IT support to get this resolved as soon as possible.
As we cannot currently access the computers, there may be a delay in us responding to your triage requests.
If you have an urgent problem, please contact NHS 111.
We will update you as soon as this is resolved.
We apologise for any inconvenience this may cause.
Many thanks,
Holmes Chapel Health Centre

19/12/2023

We have been made aware of a nasty post on a local Facebook group.
As partners we are dismayed by this cowardly and unnecessary attack on our hard working team.
They work extremely hard in very difficult and challenging roles . They too have families and loved ones and are just trying to make an honest living.
Please be kind , there is no need for this sort of personal nastiness which can have a devastating impact on people’s mental health.
Thanks to the majority of our patients who are genuinely lovely
Dr Hulme