What are the opening hours?

Monday 8:30am - 12:45pm 1:45pm - 5:30pm Tuesday 8:30am - 12:45pm 1:45pm - 5:30pm Wednesday 8:30am - 12:45pm Thursday 8:30am - 12:45pm 1:45pm - 5:30pm Friday 8:30am - 12:45pm 1:45pm - 5:30pm

Priory GP Practice CIC

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Priory GP Practice CIC

A two site GP surgery with Priory in Holywood and Springhill in Bangor based in Co. Down, Northern Ireland.

20/07/2025

📍📆 O N E S T O P S H O P 📆📍

North Down & Ards Women's Aid run a drop in one stop shop twice a month for:
🟥 Support from North Down & Ards Women's Aid
🟥 Advice from agencies
🟥 Staffed childcare available
🟥 No appointment necessary

📆 Tuesday 22nd July 2025
🕙 10am-12noon
📍 House Church, Newtownards
See the inforgraphic for more information.

If you need more information, contact the Bangor Resource Centre on ☎️ 028 9127 3196

Source: North Down & Ards Women's Aid

Priory GP Practice CIC 🔵🔷️🔵
www.priorysurgery.co.uk

14/07/2025

🔎🩶 A A A S C R E E N I N G 🩶🔎

📢 Calling all men aged 65 or over. Have you attended for your abdominal aortic aneurysms, or AAA, screening yet? If you have not been, or been invited, please click the link to find out how to arrange this 🌐
www.nidirect.gov.uk/AAA

AAA screening involves a simple, painless ultrasound scan of your abdomen – the stomach area. This way, aneurysms can be found early and will be easier to monitor or treat. This greatly reduces the chance of an aneurysm bursting and causing serious problems.

For more information and advice about the AAA screening process can be found on the above link 🖱

Priory GP Practice CIC 🔵🔷️🔵
www.priorysurgery.co.uk

09/07/2025

🍻🍷 A L C O H O L M Y T H
B U S T I N G 🍷🍻

Check out this great post from Northern Ireland Chest Heart and Stroke about alcohol 👇🏻

It’s Alcohol Awareness Week – let's bust some common myths 🍹

Drinking too much alcohol can have a devastating effect on your heart (cardiovascular) health. It can cause high blood pressure and atrial fibrillation (an abnormal heart rhythm). This can increase your risk of heart failure, heart attack and stroke. ❤️

🔄 Swipe through and find out the truth.

Source: NI Chest Heart and Stroke

Priory GP Practice CIC 🔵 🔷️ 🔵
www.priorysurgery.co.uk

01/07/2025

📢📆 J U L Y B A N K H O L I D A Y S 📆📢

🌞🌞🌞

🩺 Over the last 6 weeks we have been trialling a new approach to Triage which has seen a significant increase in the number of patients we can treat each week, as highlighted by the stats recently shared on Facebook. This change has also seen an uplift in patient sentiment towards the Practice, as evidenced by the results of our recent survey.

🌞 As we approach the July holidays, much like other industries our staffing numbers will be reduced in order to accommodate staff annual leave. Whilst we have worked diligently to mitigate the impact where possible, there will be a slight reduction in the number of appointments available throughout July. Locum support will be kept to a minimum to ensure we have appropriate funding available for winter cover and to ensure a better continuity of care during this time.

🌞🌞🌞

📢 The surgery will operate as follows over the coming weeks:

📆 Friday 11th July - Reduced service - operating from Bangor site.
📍 All face to face appointments or sample drop offs will be at the Bangor site only.

📆 Monday 14th July – Surgery will be closed for the Public Holiday
☎️ GP Out of Hours will be available on 028 9182 2344

📆 Tuesday 15th July – Both sites closed.
🚨 However an emergency service will available for patients who are acutely unwell or receiving end of life/palliative care.

📆 Wednesday 16th & Thursday 17th - Normal service

📆 Friday 18th July - Reduced service - operating from Holywood site.
📍 All face to face appointments or sample drop offs will be at the Holywood site only.

We will of course continue to be here for patients that need our help and we would not discourage anyone from contacting us.

🌞🌞🌞

📢 Help us to help you:

💊 Prescriptions – All repeat prescription requests must be submitted no later than 12pm on Tuesday 8th July to ensure they are completed and available before the weekend.

❓️We often hear patients telling us they didn’t know whether to call us or not. This website provides some excellent advice on when you should contact a GP, or perhaps avail of other services ⏬️🌐
https://www.gpathand.nhs.uk/gp_at_hand_blogs_main/when-is-the-right-time-to-see-your-nhs-gp-a-guide-to-knowing-when-to-seek-help/

❗️ A&E: Examples of when patients should attend A&E (This list is not exhaustive):

🟥 Unconsciousness
🟥 Suspected Stroke
🟥 Heavy blood loss
🟥 Deep wounds
🟥 Suspected heart attack
🟥 Difficulty breathing
🟥 Severe burns
🟥 Serious allergic reactions

🤕 Urgent Care Centre (Formerly Minor Injuries):

Injuries to upper and lower limbs
🟧 Broken bones, sprains, bruises and wounds
🟧 Bites – human, animal and insent
🟧 Burns and scalds
🟧 Abscesses and wound infections
🟧 Minor head injuries
🟧 Broken noses and nosebleeds
🟧 Foreign bodies in the eyes and nose

Information on the recently opened Urgent Care Centre unit at UHD can be found here ⏬️🌐
https://setrust.hscni.net/service/minor-injury-unit/

💊 Pharmacy First:

🟩 Acne
🟩 Athletes foot
🟩 Diarrhoea
🟩 Ear Wax
🟩 Groin area infection
🟩 Haemorrhoids
🟩 Head lice
🟩 Mouth ulcers
🟩 Oral thrush
🟩 Scabies
🟩 Threadworms
🟩 Vaginal thrush
🟩 Verrucae
🟩 Emergency hormonal contraceptive (Morning after pill)
🟩 Sore throat services (selected locations)
🟩90% of pharmacies also offer a service for UTI’s (Urinary Tract Infections) for women aged 16-64 years.

👁 NI PEARS (Primary Eyecare Assessment and Referral Service): This free service is provided by most Optometrists across Northern Ireland for patients who develop sudden eye problems such as:

🔳Red eye(s)
🔳 Pain and/or discomfort in or around the yes
🔳 Sudden reduction in vision
🔳 Recent onset or sudden increase in flashes and or floaters in one or both eyes
🔳 Suspected foreign body in the eye

💜 Self Care:

🟪 Sexual Health 24 (www.sh24.org.uk)– STI testing, Contraception etc.
🟪 Using the right service - How to use your health services ⏬️🌐
https://www.nidirect.gov.uk/articles/how-use-your-health-services

Priory GP Practice CIC 🔵🔷️🔵
🌐 https://www.priorysurgery.co.uk/

27/06/2025

🗣📊 N E W T R I A G E
P A T I E N T F E E D B A C K 📊🗣

Our new triage and appointment system has been running for over a month now. As part of it's ongoing review, a patient survey was ran over the course of a week. Whereby patients attending for appointments were sent a link to provide feedback. 130 of you did just that, thank you.

This survey used what Is called a 'Net Promoter Score' - here is what the scoring means:
🔴 Minus 100 to zero - bad/needs improvement
🟠 Zero to 30 - good
🟢 30 to 70 - great
🌟 70 to 100 - excellent

✅️ Please see the attached results.

As a reminder, if you need a GP or pharmacist appointment, call:
☎️ Between 08:30-09:30 to be added to that days triage list
📆 Calling or calling into the surgeries after this time, will mean you are added to the next working days triage list.

More details can be found in our pinned posted 📌

Priory GP Practice CIC 🔵 🔷️ 🔵

22/06/2025

💛💚 S E L F C A R E S U N D A Y 💚💛

Another good post from the wonderful AWARE NI

"You wouldn't tell someone with asthma to "just breathe normally."
So why do we treat anxiety like it's a choice?

Anxiety isn't about overreacting. It's about survival signals that don't always make sense—even to the person experiencing them.

This , let's challenge dismissive attitudes and replace them with support, understanding, and care. 💛

If you're struggling with anxiety, low mood, depression or bipolar, AWARE NI is here for you. Find support:
aware-ni.org "

Priory GP Practice CIC 🔵 🔷️ 🔵

19/06/2025

🩻🩺 N E W U R G E N T C A R E
C E N T R E - O P E N 🩺🩻

The new UHD Urgent Care Centre is now open!

Here is all the information on the new unit:
📍 Access via the Critical Care Building, Ulster Hospital, Dundonald.
🕙 Open 8am to 6pm
📅 7 days a week

Treats-
🩺 Bites, burns, abscesses/wound infections, injuries to arms or legs,
🦴 broken bones, sprains, bruises and wounds
👃 nose bleeds, broken noses, foreign body in the eye or nose.

Source: South Eastern Health & Social Care Trust

Priory GP Practice CIC 🔵 🔷️ 🔵

10/06/2025

📈📊 M A Y S T A T I S T I C S 📊📈

We started our new triage system from 12th May. We can report the following:
📈 This has seen an increase in the amount of patients we are having contact with on a daily basis by 46% or 37 additional patients a day.

☎️ It has also caused a significant reduction in the number of calls to the surgery, as patients are not having to call back several times.

🩺 Getting on the triage list- call:
08:30-09.30 - go on that days triage list
After 09.30 - go on the next working day triage list

Please see the infographics for Mays numbers on appointments, clinics, prescriptions and admin processed.

📢 In addition we are now issuing appointment reminders via text at:
📩 one week before your appointment
📲one day before you appointment
❌️ A link to cancel your appointment is included in your one week reminder and able to use up to 3 working days before your appointment.

Priory GP Practice CIC 🔵🔷️🔵

07/06/2025

🔷️🔵 D E M E N T I A S A F E G U A R D I N G
S C H E M E 🔵🔷️

The Dementia Safeguarding Scheme now available in Ards and North Down. This initiative aims to provide peace of mind for individuals living with dementia and their families.

🔷 ️What Is the Dementia Safeguarding Scheme?

The scheme offers wristbands and hangtags that can be worn by those living with dementia. These items are embedded with NFC (Near Field Communication) technology. If someone becomes lost or disoriented, the wristband or hangtag allows members of the public to help safely reunite them with their loved ones.

🔷️ How Does It Work?

If you encounter someone wearing the yellow wristband or hangtag:
- Simply tap your smartphoneagainst the tag (NFC-enabled).
- You’ll be directed to an emergency contact profile with essential information.
- This enables you to quickly connect with a family member or carer to ensure the person’s safe return.

🔷️ How You Can Help?

- Spread the word to your colleagues, community groups, and local networks.
- Be aware and ready to act if you see someone wearing a tag.
- Encourage families caring for someone with dementia to contact Community Planning to get a wristband or hangtag.

🔷️ For more information please visit: https://www.ardsandnorthdown.gov.uk/Dementia-Friendly
➡️ To request a wristband or hangtag please email: communityplanning@ardsandnorthdown.gov.uk

Source: North Down Community Network - NDCN

Priory GP Practice CIC 🔵🔷️🔵

03/06/2025

📝📢 S T A F F T R A I N I N G 📢📝

The regional monthly training afternoon for local GP practices falls on a Thursday this month.

Rather than close 2 afternoons, we have adjusted our usual weekly afternoon closure to accommodate this:

➡️Weds 4th June - open all day
➡️Thurs 5th June - closed from 12:45pm, reopening as normal on Friday 6th.

Priory GP Practice CIC 🔵🔷️🔵

Address

Holywood

Opening Hours

Monday	8:30am - 12:45pm
	1:45pm - 5:30pm
Tuesday	8:30am - 12:45pm
	1:45pm - 5:30pm
Wednesday	8:30am - 12:45pm
Thursday	8:30am - 12:45pm
	1:45pm - 5:30pm
Friday	8:30am - 12:45pm
	1:45pm - 5:30pm

Website

http://www.priorysurgery.co.uk/

Alerts

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