Grangewood Surgery

11/04/2025

Hi everyone,
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Unfortunately we are having technical errors with our phones today and are unable to receive calls. This is an issue which is out of our control but we are working tirelessly to resolve it.
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We apologise for any inconvenience.
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Dr Newman

28/03/2025

Did you know?
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The NHS is struggling under ever increasing costs. One of these costs which continues to escalate is that of SMS messaging. We use these important messages to contact you about appointments, results and for many other reasons. However, every text message we send comes at a cost!
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But there is an alternative! By clicking on this link and downloading the NHS app, this allows us to contact you via the app instead which is FREE:
https://www.nhs.uk/nhs-app/
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If you already have the app, please ensure you turn on notifications as otherwise the messages will automatically revert back to SMS which will cost the NHS money.
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This is just one simple step you can take towards supporting your NHS and Grangewood Surgery.
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Thank you for your support.

Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online.

14/01/2025

Currently there is a big outbreak of flu across the region. We still have flu vaccinations left over. If you have received a message to say you are eligible and haven’t had your flu vaccine yet please contact us and arrange it.
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Make sure you protect yourselves and others.
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Grangewood Surgery

31/07/2024

As you will likely have seen in the press, due to repeated funding cuts general practice is in crisis. We continue to do our best to offer the best care and service we can possibly provide however this is becoming increasingly difficult given the conditions we are being forced to work under. Please watch and share this short video explaining the pressures we are experiencing.
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We would like to ask that in the coming months, if it is required, that you continue to support Grangewood Surgery in the same way you always have done in the past. Ultimately it is your best interests we have at heart.
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Thank you as always for your ongoing support.
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Grangewood Surgery

31/07/2024

If you’re aged 54-74 and registered with a GP in England, the NHS will send you a testing kit.

Catching bowel cancer early reduces your chances of getting seriously ill or dying.

So put it by the loo. Don’t put it off.

Find out more 👉 www.nhs.uk/bowel

19/07/2024

**** High Priority ****
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We are sorry to inform you that there there is a national network issue occurring at present. This means we have no access to any medical records or appointment data. Unfortunately due to the complexity of work we undertake we are unable to see the majority of patients safely without this information.
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This means we are having to CANCEL most of our appointments today and we will endeavor to rebook them as soon as possible.
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We apologise for the inconvenience however please can we ask that people are respectful to our reception staff whilst they ring around. We understand there will be a lot of disappointment however this is due to circumstances which are out of our control.
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We will obviously continue to see emergency presentations where we can. If patients can share this post it will help us spread the message to make as many people as possible aware.
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Thank you for your ongoing support,
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Grangewood Surgery

11/06/2024

We now have free support for childhood anxiety available in Sunderland in the form of an interactive game. If your child suffers with anxiety and you are looking for a way to help them please sign up now:
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Together for Children Sunderland and North East and North Cumbria ICB have partnered with BFB Labs to offer free access to Lumi Nova; a best-in-class (MHRA-registered and NICE-recommended) digital therapeutic intervention to enable timely support for childhood anxiety. It comes in the format of a personalised digital therapeutic game, which has been co-designed with children, parents, NHS clinicians, and experts in mental health, human-centred design, and digital technology.

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Get instant access to a fun digital therapy app to help your child self manage their worries.Free for families in Sunderland! Get access now Lumi Nova is for 7-12 year olds experiencing mild to moderate anxiety. It is not recommended for use with children who have severe anxiety, are in crisis, have...

26/04/2024

Our spring Covid-19 vaccination campaign has now commenced. We are contacting those patients who are eligible either by phone/text message/letter to invite you to book at the surgery for your vaccination. If you do not hear from us in the next couple of weeks and think you may be eligible (see below) then please contact us to arrange your vaccination.

18/03/2024

If you haven't had your blood pressure checked in the last 5 years by us then you might have received a text message over the last year asking you to submit one.
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We have now looked at our data and can confirm that 250 people have taken us up on that offer which has allowed us to identify 55 cases of undiagnosed high blood pressure. These patients are now receiving the treatment and monitoring they need to prevent heart attacks and strokes in the future.
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If you are not one of the 250 people who have chosen to engage we are going to send some more text messages out later this week. Alternatively you can book an appointment with one of our HCAs or attend your local pharmacy for a BP check.
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Over 1 in 5 of the people who did this have been found to have an undiagnosed high blood pressure. Please make sure you aren't one of the cases which is missed.
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Thanks as always for your ongoing support
Grangewood Surgery

08/03/2024

We Need You, Can You Help? If the answer is yes, please consider joining our Patient Participation Group (PPG). At Grangewood Surgery we are always looking at ways to improve our already amazing service but to do this we need your help.
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Meetings are held three times a year. During these Dr Watters ( GP Partner) and Caytlin (Office Supervisor/Care Co-ordinator) meet with our fantastic committee of friendly, enthusiastic patients to discuss practice issues and patient experience.
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If you are looking to get involved and have your say in the running of the surgery, please contact us on 0191 385 2898 and ask for Caytlin.
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Thank you as always for your ongoing support.
Grangewood Surgery

08/03/2024

In 2023 there were 1431 missed appointments at Grangewood Surgery alone. At a cost of £39/appointment this is a loss of over £55,000 to the NHS. More importantly these missed appointments could have been used by those who really need them.
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Please do your bit for the NHS and ensure that you remember to turn up for your appointments or cancel them if you are unable.
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Thank you as always for your ongoing support
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Grangewood Surgery

12/01/2024