Lindley Group Practice

05/01/2026

📢DECEMBER STATISTICS📢

📞Calls Handled by Reception- 5,067
🧑‍⚕️Contacts- 2,425
📆Appointments Booked- 8,139
📤Secondary Care Referrals- 311
❌In Surgery Patient DNA’s- 81

⏰ 20 hours and 20 minutes of clinical time wasted by patients not attending their appointments.

❗️Please be aware that you can cancel your appointments via text reminders. Appointments can be reallocated to other patients❗️

04/12/2025

📢NOVEMBER STATISTICS📢

📞Calls Handled by Reception- 4,645
🧑‍⚕️GP Appointment Requests- 2,347
📆Appointments Booked- 7,496
📤Secondary Care Referrals- 315
❌In Surgery Patient DNA’s- 84

⏰ 18 hours and 15 minutes of clinical time wasted by patients not attending their appointments.

❗️Please be aware that you can cancel your appointments via text reminders. Appointments can be reallocated to other patients❗️

29/11/2025

07/11/2025

Upcoming CQC Visit:

Our surgery will soon be welcoming the Care Quality Commission (CQC) for our routine inspection.

As part of this process, the CQC would love to hear feedback from our patients about the care and services we provide.

If you would like to share your experience, please contact us:
📞 03000 616161
📧 enquiries@cqc.org.uk

Your feedback helps us continue to improve and provide the best possible care for our community.

03/11/2025

📢OCTOBER STATISTICS📢

📞Calls Handled by Reception- 5,340
🧑‍⚕️GP Appointment Requests- 2,806
📆Appointments Booked- 9,608
📤Secondary Care Referrals- 371
❌In Surgery Patient DNA’s- 146

⏰ 29 hours and 30 minutes of clinical time wasted by patients not attending their appointments.

❗️Please be aware that you can cancel your appointments via text reminders. Appointments can be reallocated to other patients❗️

30/10/2025

Phlebotomy services at HRI have temporarily moved to the ground floor of Acre Mills Outpatients.

Please read the below on the CHT website for further information.

16/10/2025

07/10/2025

📢SEPTEMBER STATISTICS📢

📞Calls Handled by Reception- 5,529
🧑‍⚕️GP Appointment Requests- 2,685
📆Appointments Booked- 8,377
📤Secondary Care Referrals- 386
❌In Surgery Patient DNA’s- 90

⏰ 20 hours and 30 minutes of clinical time wasted by patients not attending their appointments.

❗️Please be aware that you can cancel your appointments via text reminders. Appointments can be reallocated to other patients❗️

26/09/2025

Macmillan coffee morning 2025💚🤍

A selection of baked and bought goods by staff at LGP, raising money for a good cause.

☕️🎂🧁