11/09/2025
Yesterday at the practice we had an ambulance on site to transport an acutely unwell patient to the hospital. As in any emergency, the patient is the paramedics priority and, on this occasion, the crew had to park the ambulance in such a way that blocked the car park.
While we appreciate this is inconvenient, it is not appropriate to ask our reception staff to ask the paramedic crew to move their vehicle while they are assessing a patient or verbally abuse the crew as they transport the patient from the building.
We have a zero tolerance policy to any abuse and will immediately remove any person breaching this from the practice list.