Lindley Group Practice

14/11/2025

07/11/2025

Upcoming CQC Visit:

Our surgery will soon be welcoming the Care Quality Commission (CQC) for our routine inspection.

As part of this process, the CQC would love to hear feedback from our patients about the care and services we provide.

If you would like to share your experience, please contact us:
📞 03000 616161
📧 enquiries@cqc.org.uk

Your feedback helps us continue to improve and provide the best possible care for our community.

03/11/2025

📢OCTOBER STATISTICS📢

📞Calls Handled by Reception- 5,340
🧑‍⚕️GP Appointment Requests- 2,806
📆Appointments Booked- 9,608
📤Secondary Care Referrals- 371
❌In Surgery Patient DNA’s- 146

⏰ 29 hours and 30 minutes of clinical time wasted by patients not attending their appointments.

❗️Please be aware that you can cancel your appointments via text reminders. Appointments can be reallocated to other patients❗️

30/10/2025

Phlebotomy services at HRI have temporarily moved to the ground floor of Acre Mills Outpatients.

Please read the below on the CHT website for further information.

16/10/2025

07/10/2025

📢SEPTEMBER STATISTICS📢

📞Calls Handled by Reception- 5,529
🧑‍⚕️GP Appointment Requests- 2,685
📆Appointments Booked- 8,377
📤Secondary Care Referrals- 386
❌In Surgery Patient DNA’s- 90

⏰ 20 hours and 30 minutes of clinical time wasted by patients not attending their appointments.

❗️Please be aware that you can cancel your appointments via text reminders. Appointments can be reallocated to other patients❗️

26/09/2025

Macmillan coffee morning 2025💚🤍

A selection of baked and bought goods by staff at LGP, raising money for a good cause.

☕️🎂🧁

11/09/2025

Yesterday at the practice we had an ambulance on site to transport an acutely unwell patient to the hospital. As in any emergency, the patient is the paramedics priority and, on this occasion, the crew had to park the ambulance in such a way that blocked the car park.

While we appreciate this is inconvenient, it is not appropriate to ask our reception staff to ask the paramedic crew to move their vehicle while they are assessing a patient or verbally abuse the crew as they transport the patient from the building.

We have a zero tolerance policy to any abuse and will immediately remove any person breaching this from the practice list.