Isles of Scilly Pharmacy

Isles of Scilly Pharmacy Here at the Isles of Scilly Pharmacy we offer a full range of pharmacy services 😊

06/03/2026

We are having new computers and systems installed later this month, and when this occurs, all uncollected prescriptions will have to be returned to stock - please, please, please, if you have anything on our shelves currently, collect as soon as possible.

Please be patient with us during this time of upheaval - the next 8 weeks or so are going to be a challenging time, and we will be managing it as best as we can to ensure impact to patients is minimal.

Many thanks for your understanding and support ⚕️❤️

02/03/2026

Appeal - please collect your medication! ⚕️

Our shelves are beyond bursting, and we have no space left! Please collect your prescriptions at your earliest convenience!

We are open until 17.30 this evening, and open again 9am tomorrow morning.

We are a very small, yet incredibly busy pharmacy, and we simply haven't got the space to "hold" prescriptions, so if youve ordered any prescriptions before Thursday of last week, please come and collect!

Thank you 😊

27/02/2026

Friday 27th February

We would like to apologise for the sudden closure of the pharmacy from 12.15 today.

We will be back open at 2pm as normal.

27/02/2026

Clarification on off island boxes/deliveries.

This is done as a gesture of goodwill, and if anyone would prefer to make their own arrangements they are welcome to do so.

Tresco - once a week on a Wednesday. This is collected by Tresco transfers, and dropped to Tresco boats.

St. Martins - with the GP when clinics run (typically Wednesdays). An additional box is sent via the Post Office on Friday morning, which should arrive sometime over Friday or Saturday, depending on postal boat availability - we do not send fridge lines (as we don't know when they would arrive), bulky lines, or controlled medications.

St. Agnes - with the GP when clinics run (typically alternate Thursdays). An additional box is sent via the Post Office on Friday morning, which should arrive sometime over Friday or Saturday, depending on postal boat availability - we do not send fridge lines (as we don't know when they would arrive), bulky lines, or controlled medications.

Bryher - with the GP when clinics run (typically alternate Thursdays). An additional box is sent via the Post Office on Friday morning, which should arrive sometime over Friday or Saturday, depending on postal boat availability - we do not send fridge lines (as we don't know when they would arrive), bulky lines, or controlled medications.

Items need to be fully ready, paid for if needed or the pharmacy informed of exemption status if needed, by 4.30pm the day preceding. This means we need the prescription from the GPs to have been received at the pharmacy, and have had time to label, dispense, accuracy check and clinically check the medication, and also, possibly needed to have time to order medication in for the prescription. Please remember that your prescription is just one of the 3500 we do each month, and they all have to go through the work flow. If something is needed urgently, and you ring us, we can often pull it out of the routine workflow and prioritise accordingly, but we won't know unless you tell us.

If you pay for your prescriptions, it is your responsibility to contact us to do so. Do not wait for us to contact you - we try to send texts out to remind people, but we do not always have the time to do so.

This is a service provided at the pharmacys own expense, and we do not get funding or reimbursement for this from anyone.

We have recently gone out of our way, and used team members own time, to take boxes early, for periods where there were limited postal boats to ensure a weekly service would be maintained. This appears to have caused some confusion, so this post is to clarify any misunderstandings.

26/02/2026

25th March and 26th March - off island deliveries impact

No off island clinics will take place on these dates due to GP training at the health centre.

This means no delivery to St Martins will be possible on Wednesday 25th, and no delivery to Bryher will be possible Thursday 26th.

Please take this into account when ordering your March prescription if you would be affected.

Feel free to get in touch if you have any queries 😊

26/02/2026

Possible service disruption
10th March

We are having a new computer system for dispensing installed on the 10th March - although we will manage this and it should cause minimal disruption if all goes well, processing times and wait times may be longer on this day.

If you have prescriptions to collect or order, we wanted to give you a heads up, in case you'd prefer to avoid this day!

It is our intention for it all to be smooth, and no one would even notice what's going on behind the scenes, but, we would rather give the community a heads up, just in case of hiccups! 🤞😊

04/02/2026

04/02/26
We currently are not able to process prescriptions due to technical difficulties
We apologise for any inconvenience, and will update as soon as we are back operational.
Thank you for your understanding

09/01/2026

The pharmacy is back open (9th January), and we are pleased to say we have not sustained any damage 🎉
We have limited staffing today, so please be patient with us, and thank you once again for your understanding regarding closing early yesterday ❤️

08/01/2026

UPDATE
Due to the updated guidance from Council of the Isles of Scilly, the pharmacy will now be closing at 3pm due to worsening weather conditions.
Thank you for your understanding

08/01/2026

PHARMACY EARLY CLOSURE
Due to continued worsening weather forecasts we have made the decision to close the pharmacy at 4pm today ( 8th February). The deterioration between the wind speed between 4 and 5pm is significant, and we do not want patients to be at risk attending the pharmacy, or our staff at risk when they are returning home.
We apologise for any inconvenience, but will always prioritise the safety and wellbeing of our patients and our team.
Please ring 01720 422021 if you have any questions.
Thank you for your understanding

08/01/2026

We are sending off island boxes to St. Martins, St. Agnes and Bryher today at lunchtime, via the post office. They intend for them to go to their respective islands tomorrow. If you would prefer your prescription is held at the pharmacy for self collection, please let us know before 12 today. 01720 422021.
Anyone who needs to pay for their prescription or let us know of any exemption must get in touch ASAP to ensure your prescription is sent.
Many thanks

07/01/2026

St. Agnes clinic, 8th January

This has been cancelled due to the weather. This means no prescriptions will be brought across this Thursday.

Please get in touch if you have any questions

Address

King Edward Lane
Hugh Town
TR210HE

Opening Hours

Monday 9am - 1pm
2pm - 5:30pm
Tuesday 9am - 1pm
2pm - 5:30pm
Wednesday 9am - 1pm
2pm - 5:30pm
Thursday 9am - 1pm
2pm - 5:30pm
Friday 9am - 1pm
2pm - 5:30pm
Saturday 9:30am - 12pm

Telephone

+441720422021

Website

https://www.nhs.uk/services/pharmacy/isles-of-scill

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Isles of Scilly Pharmacy

Here on the Isles of Scilly we are proud to have our lovely Pharmacy, however small. We are the only Pharmacy on the islands and based on St. Mary’s, at St. Mary’s Health Centre. With our lovely team consisting of our two Pharmacists Vicki and Helen, and our two Dispensing Assistants Ellen and Carol.

We are open Monday to Friday 9:00-13:00, 14:00-17:30 and a Saturday morning 9:30-12:00. The Pharmacy provides services for all five islands and aim to make access to medicines and health care more reliable and efficient.

Offering a range of services, including- Smoking Cessation, Lipotrim Weight Management, Medicine Use Reviews and New Medicine Service.