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Monday 8am - 4pm Tuesday 8am - 4pm Wednesday 8am - 4pm Thursday 8am - 4pm Friday 9am - 4pm

Independent Care Link LTD

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Ilkeston
Independent Care Link LTD

Independent Care Link LTD are a company who provide Domiciliary Home Care within Nottinghamshire and Derbyshire since March 1996.

Our services are designed for both the elderly person and also people with disabilities who wish to maintain their independence and have a better quality of life. All tasks are undertaken by our team of Support/Homecare Workers who have all had an Enhanced Disclosure and Barring Service (DBS) check and who undertake continuous training to help them deliver the highest quality care to each of our s

ervice users. However, past experience also shows us that matching the personalities of individuals are just as important. Dignity and respect are at the heart of the service we deliver. We focus on the ability of the individual, not on the disability. All our staff take part in Dignity Workshops to help them recognise how to deliver a service which focuses around protecting the dignity of the service user. As an organisation we embrace the 10 Point Dignity Challenge as part of the Dignity in Care campaign. We have already achieved our Bronze Award status and are now working towards the Silver Standard. We ask our service users for regular feedback in order that we maintain a relevant and high quality service.

08/05/2026

Living with long-term health conditions can bring daily challenges, but no one should have to face them alone 💕

Our goal is to help people maintain their independence, dignity, and comfort while remaining in the place they know and love most - their home 🏡

From personal care and medication support to companionship and reassurance, our dedicated carers are here every step of the way.

Quality care is about supporting the whole person, not just the condition. ❣

05/05/2026

💙 What our community says about us 💙

We recently asked service users and their families to share their experiences with us - and we're incredibly grateful for the kind words and honest feedback we received.

Here's what some of you had to say:

✨ "As A's family we could not wish for any better care for him. It is a comfort to us to know he is being so well cared for"

✨ "A great and helpful company with excellent staff. H really enjoys her time with the girls!"

✨ "They all stand out and all need complimenting"

✨ " Mum is very happy, nothing to improve! Keep up the good work."

Feedback means everything to us. It helps us continue to grow, improve, and provide the highest standard of care possible.

05/04/2026

Happy Easter 🐣🍫

From all of us at Independent Care Link, we wish our clients, families and carers a joyful and peaceful Easter. Whether it's sharing a smile, a warm meal, or a little chocolate treat, it's the small moments that matter most 💙

03/04/2026

Good Friday 💙

A time for reflection, kindness, and compassion.

At Independent Care Link, we want to recognise the dedication of our amazing carers who continue to support others, even over the bank holiday. Your kindness, professionalism, and warmth make all the difference.

Please note: Our office is closed today, but our carers are still out providing essential support in the community 🌈🐇

02/04/2026

The Easter Bunny has been to the office for our carers 🐰🐣

Wishing everyone a happy and chocolate-filled Easter 🍫💙

29/03/2026

Spring forward is here ⏰🌷

As the clocks go forward, it's important to remember that even small time changes can affect daily routines - especially those living with Dementia.

A few helpful tips:
💊 Double check medication times
🕰 Keep routines as consistent as possible
📋 Use clocks, reminders, or notes for reassurance
💙 Offer extra patience and support during the adjustment

Our carers are here to help make these changes as smooth and stress-free as possible for both clients and families.

Brighter days are ahead 🌼

25/03/2026

Wellbeing starts with the little things 🍀

A nutritious meal, a short walk, a friendly chat - these moments all contribute to a healthier, happier life.

Our carers are here to support both physical and emotional wellbeing every day 💙

23/03/2026

Happy Monday everyone 💙🌼

A new week brings new opportunities to care, support, and make a difference in someone's day.

Whether it's helping with daily routines, sharing a smile, or simply being there when it matters most - our carers are ready to start the week with kindness and compassion.

Wishing all our clients, families, and amazing carers a positive and peaceful week ahead 💙

13/03/2026

🎉 Celebrating 30 years of Caring 🎉

This month, we are incredibly proud to celebrate 30 years of serving our community as a family-run domiciliary care company.

What started as a small, heartfelt commitment to helping people remain safe and comfortable in their own homes has grown into three decades of compassion, dedication and trust 💙

As a family-run business, our values have always been simple:
🌟 Treat every person like family
🌟 Deliver care with respect and kindness
🌟 Go the extra mile

To our incredible team past and present -
thank you for your dedication and compassion. To the families who have trusted us with the care of their loved ones - thank you for allowing us to be part of your journey. We couldn't have reached this milestone without you.

Consistency is key to providing quality care. We are committed to this as evidenced by our fantastic owner and Registered Manager, Jo, who founded Independent Care Link in 1996 and continues to this day to make sure that we are the leading provider of care in Ilkeston.

Here's to continuing to make a difference, together 🏡💐

10/03/2026

Understanding. Respect. Inclusion 💙

At Independent Care Link, we are proud to support individuals with learning disabilities and learning difficulties across Ilkeston.

We believe that everyone deserves care that is compassionate, person-centred, and built on understanding. That's why all of our carers complete the Oliver McGowan Mandatory Training - ensuring they have the knowledge, skills, and confidence to provide safe, respectful and inclusive support.

Because great care starts with listening, learning, and treating every individual with dignity.

08/03/2026

🌸 Happy International Women's Day! 🌸

Today we celebrate the strength, compassion, resilience, and dedication of women everywhere.

At Independent Care Link, we are especially proud of the incredible women who make up the heart of our care team. From our compassionate care assistants to our hard working office staff and inspiring leaders, your commitment to supporting people in their own homes makes a real difference every single day.

Thank you for everything you do 💜

Address

233 Nottingham Road
Ilkeston
DE75AT

Opening Hours

Monday	8am - 4pm
Tuesday	8am - 4pm
Wednesday	8am - 4pm
Thursday	8am - 4pm
Friday	9am - 4pm

Website

http://www.independentcarelink.co.uk/

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