Burlington Primary Care

09/01/2026

💊 Meet Your In-House Clinical Pharmacists 💊

At Burlington Primary Care, our in-house clinical pharmacists are here to help you with:
✅ Medication queries – get clear answers about your prescriptions
✅ Medication reviews – make sure your medicines are working well for you
✅ Prescription support – including repeats and adjustments

Our pharmacists work alongside our GPs and nurses to ensure your medication is safe, effective, and right for your needs.

📞 Contact us to arrange a review or speak to a member of our pharmacy team today.

08/01/2026

📞💬 Total Triage at Burlington Primary Care
All requests to the practice — whether made by telephone or online — are clinically triaged. Please note that responses can take up to 72 hours.

We use Total Triage to help ensure you receive the right care, at the right time, from the right healthcare professional.

If you choose to contact us online, requests can be submitted via AccuRx using the link below:
👉 https://www.burlingtonprimarycare.co.uk/online-consultation

When you contact us, your request is reviewed first by our clinical team. This allows us to direct you to the most appropriate care, which may be:
a GP
a nurse
a pharmacist
or self-care advice

This approach helps us identify urgent needs quickly, improve access to care, and reduce waiting times for all patients.

If you have any questions about Total Triage, please get in touch — we’re here to help.

📍 Burlington Primary Care
📞 01473 211661

Online Consultation

07/01/2026

🩺 A simple way to help in an emergency 🩺

The Lions Message in a Bottle scheme can help emergency services quickly find important medical information if you become unwell at home.

The bottle holds key details such as:
✔️ medical conditions
✔️ current medication
✔️ allergies
✔️ emergency contacts

It is stored in your fridge, with green cross stickers placed on your front door and fridge door so emergency responders know where to look.

💚 This small, voluntary step may save valuable time and help ensure you receive the right care as quickly as possible.

🟢 Free bottles can be ordered online or by phone.
📞 Tel: +44 (0)121 441 4544

Find out more here 👉 https://lionsmessageinabottle.co.uk/how-it-works/

11/12/2025

Free app called MyChart to help you access your hospital health information more easily
Using the app or website, you can:
· see your letters, appointments and health records
· receive test results
· message your care teams with non-urgent enquiries
· help a family member manage their care
· check in and fill our questionnaires ahead of your appointment
· link your records with another trust where you’re receiving care if they also use MyChart
Ready to take control of your care? Find out more on our website: https://www.esneft.nhs.uk/mychart/

20/11/2025

💊 Get Expert Help from Your Local Pharmacy – No GP Appointment Needed
Most pharmacies now offer the Pharmacy First service, providing expert advice 🗣️ and, if needed, free NHS medicines to treat 7 common health conditions 🤒 — all without needing to see your GP 🏥.
This convenient, walk-in service is completely free ✅ and helps you get the care you need, faster ⏱️.
🏪 Ask your local pharmacy today about how Pharmacy First can help you!

14/11/2025

🩺 Quick, Easy, and No Appointment Needed! 🩺

We’re excited to introduce our self-screening pod – the Monitor Me Pod (MMP)!
With the MMP, you can:
✅ Measure your height, weight, blood pressure, and pulse
✅ Complete health questionnaires
✅ Have results saved straight into your medical record

The best part? No appointment needed – simply pop in during our opening hours and use the pod at a time that suits you.

🎥 Watch how it works: https://youtu.be/_OJ_FZrVxK0

Your health, your schedule.

12/11/2025

Need to book a Blood Test? Here's What to Do:
You can book your blood test at Ravenswood surgery phlebotomy clinic or Ipswich Hospital: Monday to Friday: 07:45 – 5:45pm
📍 Location: Ravenswood surgery phlebotomy clinic - 24 Hening Ave, Ipswich, IP3 9QJ
📍 Location: Pathology, Outpatients department, Entrance 6, Ipswich Hospital, Heath Road, Ipswich, IP4 5PD
📅 Appointments: Required – walk-ins not accepted
📞 Contact: 0300 303 5299
🌐 Or book online: https://www.swiftqueue.co.uk/search.php - Enter the name of which clinic is most convenient for you to visit
Please bring your blood test form/referral with you or make sure it is on your record
You can also book your blood tests at Burlington Road Surgery but these appointments are limited and only available in the morning

05/11/2025

As Remembrance Sunday approaches, we take time to reflect and honour all those who have served our country.
Remembrance Sunday is a national opportunity to remember the service and sacrifice of all those that have defended our freedoms and protected our way of life.
https://www.britishlegion.org.uk/
Please remember your poppies this weekend.
We’re proud to stand as a Veteran Friendly Practice. If you are a Veteran please let our care navigators know so we can update your records

28/08/2025

20/08/2025

💉 Winter Vaccinations Are Coming! 💉

If you’re eligible and registered with Burlington Primary Care, you’ll soon receive an invitation for your winter flu and COVID-19 vaccinations.

These vaccines are the best way to protect yourself and those around you from serious illness this winter.

📩 Keep an eye out for your invite and book your appointment as soon as possible with our care navigator team

Let’s stay healthy together this winter!

27/06/2025

Mounjaro (tirzepatide) for Weight Loss

Information for patients
You may have seen recent media reports stating that GPs can now prescribe weight-loss injections like Mounjaro. While this is true nationally, in our area (Suffolk and North East Essex), GPs are not commissioned to provide these medications directly for weight loss.

Instead, the local NHS has chosen a Community Outreach service model. This means:

Access is only available through a specialist NHS weight management service (WMCOS). This is not currently operating at present.
Patients must be clinically assessed to determine eligibility.
Only those meeting strict NHS criteria (including certain BMI and health conditions) will be offered treatment.
Please do not book a GP appointment just to request Mounjaro.
Your GP will not be able to prescribe it outside of the community specialist pathway.
For more details, visit the official NHS Suffolk and North East Essex ICB webpage. https://suffolkandnortheastessex.icb.nhs.uk/your-health-and-services/health-and-care-services-we-commission/weightmanagement/

23/06/2025

Patient Information – Mounjaro (tirzepatide) for Weight Loss

You may have seen recent media reports stating that GPs can now prescribe weight-loss injections like Mounjaro. While this is true nationally, in our area (Suffolk and North East Essex), GPs are not commissioned to provide these medications directly for weight loss.

Instead, the local NHS has chosen a Community Outreach service model. This means:

Access is only available through a specialist NHS weight management service (WMCOS). This is not currently operating at present.

Patients must be clinically assessed to determine eligibility.

Only those meeting strict NHS criteria (including certain BMI and health conditions) will be offered treatment.

📌 Please do not book a GP appointment just to request Mounjaro.
Your GP will not be able to prescribe it outside of the community specialist pathway.

For more details, visit the official NHS Suffolk and North East Essex ICB webpage:
https://suffolkandnortheastessex.icb.nhs.uk/weightmanagement

Please direct any complaints regarding this to https://suffolkandnortheastessex.icb.nhs.uk/have-your-say/patient-advice-and-liaison-service-pals/

Our Patient Advice and Liaison Service team can answer queries, pass on feedback or handle any complaints that you may have. Get contact details now.