Nayland Care Agency Ltd

Nayland Care Agency Ltd Nayland Care was established in 2001 and is a family run home care provider covering North Essex and Suffolk.

We are registered with the Care Quality Commission and accredited with Suffolk and Essex County Council to deliver care to people at home

This month, we focused on strengthening our skills to support the mental health of our wonderful clients! 💚 Our care tea...
29/10/2025

This month, we focused on strengthening our skills to support the mental health of our wonderful clients! 💚 Our care team has completed a series of bespoke training sessions to deepen their understanding, empathy, and ability to foster well-being for people we support.

We're proud to continually invest in our staff, because when they feel confident, our clients receive the best possible care.

Thanks to Keith at Training for delivering these engaging sessions!

When the weather is cold and damp there is nothing better than a bit of home baking which is exactly what our Team Leade...
29/10/2025

When the weather is cold and damp there is nothing better than a bit of home baking which is exactly what our Team Leader Jo and Alison have been doing today. :-)
This lemon drizzle cake looks absolutely delicious! We hope you enjoyed it and shared some with Ruby (the dog looking rather hopeful for a slice)

Thank you to Jo and to Alison for allowing us to share this lovely story today.

A huge thank you to Kelly and Michelle for leading this week's mandatory first aid refresher for our team. We're dedicat...
08/10/2025

A huge thank you to Kelly and Michelle for leading this week's mandatory first aid refresher for our team. We're dedicated to ensuring every one of our home carers is fully equipped to handle any emergency.

A well-trained team is the best care guarantee.

We're thrilled to announce the appointment of our new Registered Manager, Katie Powell! 🎉Katie first joined Nayland Care...
07/10/2025

We're thrilled to announce the appointment of our new Registered Manager, Katie Powell! 🎉

Katie first joined Nayland Care in 2021 and has quickly progressed, demonstrating exceptional dedication every step of the way. She brought with her valuable experience in health and social care, plus managerial expertise.

Since joining us, Katie has achieved her Level 5 Adult Social Care Management Diploma and has mastered all key aspects of running a successful, Good-rated home care company (that’s us! 😉).

With her sound understanding of social care regulations and her confident, transparent leadership style, Katie is the perfect fit to lead our team forward.

Please join us in congratulating Katie on her well-deserved new role! We are so excited for her to take on this challenge

Did you know Nayland Care is 24 years old today? We’re still an independent, family run home care provider and still pro...
24/09/2025

Did you know Nayland Care is 24 years old today?

We’re still an independent, family run home care provider and still proudly supporting the lovely people of Suffolk and Essex.

Happy Birthday to us 🥳🥳🥳 and thank you to all of our staff and customers who make Nayland Care a truly wonderful place to be!

Here’s to the next 24 🥂

From Yvette and Chelsey

23/08/2025

Good Morning Everyone.
We are currently experiencing a technical issue with our main office line, please can we ask for everyone to email us at admin@naylandcare.com. We apologise for the inconvenience and we hope to have the issues sorted as soon as possible.

14/08/2025

As a homecare provider, the safety and well-being of our clients is our top priority. That's why we are deeply concerned about the current loophole in legislation that allows for unregulated care work. This puts vulnerable people at risk and, as Richard's story heartbreakingly shows, the consequences can be devastating.

We believe all care work should be regulated to ensure a high standard of care and to protect those who need it most. This isn't just about cost-cutting; it's about safeguarding lives.

Please take a moment to read Richard's story and consider signing the petition to introduce Richard's Law. It's time for change.

Read more about the issue here: https://www.homecareassociation.org.uk/resource/unregulated-homecare.html

Sign the petition here: https://www.change.org/p/protect-the-vulnerable-introduce-richard-s-law-to-regulate-home-carers-in-england/psf/share?source_location=petition_page&psf_variant=combo&from_guest_psf=1&short_display_name=Chelsey+&allow_actions=true&cbd_s=eyJleHBlcmltZW50TmFtZSI6InBzZl9jb21iby1HQi00OTA2NjA1MDYiLCJ2YXJpYW50Ijp7InZhcmlhbnROYW1lIjoiMCIsImRhdGEiOnsiYW1vdW50IjoyLCJhbW91bnRfaWQiOiJhMSJ9LCJwdWxscyI6MjU4NTEsInJld2FyZHMiOjQ3ODA1M30sInZhcmlhbnROYW1lIjoiMCIsImNvbWJvQmFuZGl0QW1vdW50IjoyLCJhbW91bnRJZCI6ImExIn0%3D&share_intent=1&fbclid=IwY2xjawMK2OxleHRuA2FlbQIxMQABHiNbnTLor3156m0b8JE-F8tCZhB4GDN2IFEKd30xKwcVbEtBWw4jPn-8VSMY_aem_uyIvpIjD8G2FQUD5LplXCw

16/06/2025

***Technical Glitch***

Good Morning. We’re experiencing some technical issues with our phone lines this morning. If you need to reach us please email us on admin@naylandcare.com

Thank you ☺️

26/05/2025

🌟 Every Day is a Care Day 🌟

This Bank Holiday weekend, while many enjoyed a well-earned rest, our dedicated care workers continued to show up with compassion, professionalism, and heart. ❤️

Care doesn’t take a day off — not for weekends, not for bank holidays, not even for national or religious events and celebrations. The people we support still need help every single day, and thanks to our incredible team, that help is always there.

To those At Nayland Care and to all Social Care Workers out in our communities who worked through the weekend and today on Bank Holiday Monday — thank you. Your dedication truly makes a difference. 👏👏👏




Today we remember and give thanks to those who fought for our freedom. We’re participating in the national two minutes s...
08/05/2025

Today we remember and give thanks to those who fought for our freedom. We’re participating in the national two minutes silence at 12noon today.

We will remember them


Apologies if you're trying to call us this morning. We currently have some technical issues with our phone system. The...
31/03/2025

Apologies if you're trying to call us this morning. We currently have some technical issues with our phone system. The engineers are working speedily to get us back up and running smoothly again. The best to contact us in the meantime is by email:

admin@naylandcare.com

Thank you for your patience

This week we wished our fabulous administrator Anna a temporary fair well as she goes off on maternity leave. We celebr...
12/02/2025

This week we wished our fabulous administrator Anna a temporary fair well as she goes off on maternity leave. We celebrated the pending arrival of Baby Cresswell with afternoon tea and some baby related games.

Best of luck to you Anna! We can’t wait to meet Baby Cresswell. 👶

Address

Unit 1a Manor Farm Business Centre
Ipswich
IP92TD

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

+441473550481

Website

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Time for Care

Nayland Care is an independent family run home care provider. We support people to live well in the comfort of their own homes across Essex and Suffolk.

Established in 2001 we have a wealth of experience and expertise to enable you to live as independently as possible regardless of your situation. Our friendly and knowledgeable team are on hand to guide you through setting up support for you or your loved one at home.