Profile
I have great strengths in my customer service skills gained through my volunteering with 3 different charities since 2009, also I have gained qualifications in Employability and personal development, ECDL level 2 and a Level 3 Customer Service qualification. I am an outgoing and hardworking person, capable of multi-tasking with a kind nature who is always willing to learn more to help out others when needed. I always ensure that any job I do is of a high standard of accuracy. I am a punctual and reliable team member who is also used to working on his own initiative. A very fast learner and always keen to develop myself with further knowledge. I am patient, sociable and enjoy helping people complete tasks, which they may need assistance to complete themselves. I am a good communicator and have excellent computer skills. I am constantly striving for better, always pushing myself that little bit further and looking for imaginative, new ways to achieve the best. Key Skills
➢ Excellent Customer Service skills, face to face, telephone or via email
➢ Competent IT skills including PC Microsoft Office suite & various Macintosh applications including vast experience with Adobe Photoshop (clone stamp, healing brush hue/saturation/colour balance).
➢ Creative with experience of design, print of promotional materials and production
➢ Conscientious of Health and Safety with methodical, problem solving skills
➢ Volunteer supporting individuals with learning difficulties since 2009
➢ Health & Safety awareness
Work History
Volunteer Shop Worker British Red Cross Shop 2015 – Present
➢ Dealing wish products, cash, cards and returns. Volunteer Computer Assistant Compaid 2010 – Present
➢ Providing support to users using computers.
➢ Helping to develop users IT skills and Encouraging productivity and participation in daily activity. Volunteer Promotions Assistant Pepenbury Residential home 2009 – Present
➢ Producing promotional posters and assisted service users with their art and computer work.
