Home Instead Norfolk - Home Care & Live-In Care

Home Instead Norfolk - Home Care & Live-In Care Home Instead are an award winning CQC Outstanding rated home care provider based in Norfolk. Mid Norfolk : 37 Market Place, Hingham, NR9 4AF.

Tel : 01362 708420
North Norfolk : 3 Market Place, Holt, NR25 6BE. Tel : 01263 650983
West Norfolk : 4 St Nicholas Court, Dersingham, PE31 6GZ. Tel : 01485 496987
Live In Care : 37 Market Place, Hingham, NR9 4AF. Tel : 01362 708420

The Home Instead Norfolk franchise group comprises of three franchises, West Norfolk, Mid Norfolk and North Norfolk. Present day it is run by Husband and Wife team To

m and Laura McEwan

The decision to go into care was made in 2008 after a local family member received very poor care, however, a family member in the north of England received a fantastic service from a Home Instead Senior Care branch. From the very beginning our aim has been to provide good quality care, enabling people to stay in their own familiar surroundings, improving the quality of life and to give piece of mind to the whole family. Each individual package is tailored to meet the needs and requirements on an outcome based care plan. We have now built a fantastic reputation across West Norfolk and have built relationships with various councils, hospitals & numerous health centres. The company now employs over 200 CAREGiver's from all walks of life, but each with the same goal in mind.... to provide the very best support and care to the elderly people across west Norfolk. What Makes us different? No Rushing

We realise many elderly don’t like to be rushed. At Home Instead Senior Care we have a minimum of 1 Hour visits, that means that the service we provide is the very best available and our CAREGivers have the time to get to know our clients. No Strangers

Continuity is key, Our CAREGivers are matched to our clients' personalities and needs so that a bond can be struck up and over time trust can develop between the two. We have many clients who have just one regular CAREGiver, which enables a great service. With clients who require a significant amount of care (more than one visit daily) then we will make you aware of all the CAREGivers that will be coming in, we will come out and introduce you to any new CAREGivers, which rarely exceeds 3, even in the most complex of cases. We Really Do Care

Home Instead Senior Care was born due to our own experiences with poor care, we have filtered down our companies ethos to our teams of office staff and CAREGivers. We regularly keep in touch with our clients, be it a home visit or a telephone call to make sure that they are more than satisfied with the service and to see if we can help in any other ways. Thank you for taking the time to find us online, please feel free to have a look through the services we offer and what people who have experienced our service had to say about it. If you are interested in receiving additional information or wish to book an appointment to discuss care for someone, please get in touch

We are pleased to award our West Norfolk Care Pro, Anne, with her 'Heart of Gold' award 💛
29/04/2026

We are pleased to award our West Norfolk Care Pro, Anne, with her 'Heart of Gold' award 💛

This wonderful lady landed on our doorstep from another Home Instead Office and what a wonderful gift we received. Ruth,...
27/04/2026

This wonderful lady landed on our doorstep from another Home Instead Office and what a wonderful gift we received. Ruth, your knowledge and experience you have bought to us in the office and to your colleagues has been amazing and your clients really appreciate you as well. Well Done on your first year with Mid Norfolk. 🫶👏

Congratulations Hannah 🌟💛We’re so proud to recognise Hannah as one of our newest Rising Stars! This is an award we don’t...
24/04/2026

Congratulations Hannah 🌟💛

We’re so proud to recognise Hannah as one of our newest Rising Stars! This is an award we don’t give out lightly, and Hannah has truly earned it by consistently going above and beyond for all her clients.

Your dedication, compassion, and commitment make such a difference every single day thank you for everything you do!

In March, we celebrated Sheila's 3-year anniversary with Home Instead West Norfolk. Well done! 👏🥳
21/04/2026

In March, we celebrated Sheila's 3-year anniversary with Home Instead West Norfolk. Well done! 👏🥳

These two superstars have been with Home Instead Mid Office for 6 years - This month we celebrate you both and your dedi...
17/04/2026

These two superstars have been with Home Instead Mid Office for 6 years - This month we celebrate you both and your dedication to all your clients over the years and your special gift in making each of your clients feel special and heard.

We in Mid are very lucky to have you on the team and we appreciate you both so very much 🫶

Celebrating Vicki 🎉💛A big congratulations to Vicki on reaching 2 years of dedicated service with us! We’re so grateful f...
15/04/2026

Celebrating Vicki 🎉💛

A big congratulations to Vicki on reaching 2 years of dedicated service with us! We’re so grateful for the compassion, commitment, and positivity you bring every day.

What better way to celebrate than with that amazing view on the quay 🌊☀️

Thank you for everything you do, Vicki here’s to many more milestones ahead!

Our West Norfolk Care Pro of the Month for February, Danielle! Congratulations, well deserved! 👏
13/04/2026

Our West Norfolk Care Pro of the Month for February, Danielle! Congratulations, well deserved! 👏

A double celebration for Susie 🎉💛We’re so proud to celebrate Susie on her 3-year anniversary with us, and to top it off,...
10/04/2026

A double celebration for Susie 🎉💛

We’re so proud to celebrate Susie on her 3-year anniversary with us, and to top it off, she’s also our Care Professional of the Month! 🌟

Thank you, Susie, for your continued dedication, kindness, and the incredible care you provide every single day. You truly make a difference, and we’re so lucky to have you on our team.

09/04/2026

🚨 We’re Hiring – Scheduler for Mid Norfolk 🚨

At Home Instead, we’re on a mission to transform home care by putting dignity, time, and trust at the heart of everything we do 💜

We’re looking for a Scheduling Coordinator to join our friendly and dedicated team in Kings Lynn. This is a fantastic opportunity to play a key role in ensuring our clients receive the high-quality, personalised care they deserve.

✨ What you’ll be doing:
• Coordinating Care Professional schedules to support our clients
• Communicating with clients and team members to keep everything running smoothly
• Supporting and guiding Care Professionals with their schedules
• Helping us continuously improve how we deliver care

📍 Location: Hybrid (King’s Lynn – 2 days in office, 3 from home)
🕘 Hours: Full-time (43.5 hours per week)
💷 Salary: £28,500 per year
🎁 Benefits include: Additional leave, company events, and flexible home working

We’re looking for someone organised, compassionate, and a great communicator—someone who genuinely wants to make a difference.

💬 If you’re ready to be part of a business that truly cares, we’d love to hear from you!

📧 Send your CV to: tom@hieast.co.uk

Please share or tag someone who might be perfect for this role 🙌

We’re proud to share that Home Instead has been ranked highly in the UK’s Best Employers by the Financial Times, out of ...
09/04/2026

We’re proud to share that Home Instead has been ranked highly in the UK’s Best Employers by the Financial Times, out of 500 major UK businesses.

Our place at 28 makes us top five in the Healthcare & Social Care sector and the highest-ranking home care company on the list - an incredible achievement alongside some of the UK’s most established brands.

This recognition is a testament to the dedication and compassion of our teams who deliver exceptional care every single day. Thank you to all our amazing people at Home Instead - this is because of you!

Smiles all around 💛🐣A lovely moment from our team meeting as we came together to celebrate, recognise achievements, and ...
07/04/2026

Smiles all around 💛🐣

A lovely moment from our team meeting as we came together to celebrate, recognise achievements, and share a few Easter treats!

It’s always so special to take time to appreciate the incredible work our care professionals do every day moments like these remind us what a fantastic team we have 🌟

Happy Easter! 🌷
05/04/2026

Happy Easter! 🌷

Address

66 High Street
King's Lynn
PE301AY

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