Home Instead Norfolk - Home Care & Live-In Care

Home Instead Norfolk - Home Care & Live-In Care Home Instead are an award winning CQC Outstanding rated home care provider based in Norfolk. Mid Norfolk : 37 Market Place, Hingham, NR9 4AF.

Tel : 01362 708420
North Norfolk : 3 Market Place, Holt, NR25 6BE. Tel : 01263 650983
West Norfolk : 4 St Nicholas Court, Dersingham, PE31 6GZ. Tel : 01485 496987
Live In Care : 37 Market Place, Hingham, NR9 4AF. Tel : 01362 708420

The Home Instead Norfolk franchise group comprises of three franchises, West Norfolk, Mid Norfolk and North Norfolk. Present day it is run by Husband and Wife team Tom and Laura McEwan

The decision to go into care was made in 2008 after a local family member received very poor care, however, a family member in the north of England received a fantastic service from a Home Instead Senior Care branch. From the very beginning our aim has been to provide good quality care, enabling people to stay in their own familiar surroundings, improving the quality of life and to give piece of mind to the whole family. Each individual package is tailored to meet the needs and requirements on an outcome based care plan. We have now built a fantastic reputation across West Norfolk and have built relationships with various councils, hospitals & numerous health centres. The company now employs over 200 CAREGiver's from all walks of life, but each with the same goal in mind.... to provide the very best support and care to the elderly people across west Norfolk. What Makes us different? No Rushing

We realise many elderly donโ€™t like to be rushed. At Home Instead Senior Care we have a minimum of 1 Hour visits, that means that the service we provide is the very best available and our CAREGivers have the time to get to know our clients. No Strangers

Continuity is key, Our CAREGivers are matched to our clients' personalities and needs so that a bond can be struck up and over time trust can develop between the two. We have many clients who have just one regular CAREGiver, which enables a great service. With clients who require a significant amount of care (more than one visit daily) then we will make you aware of all the CAREGivers that will be coming in, we will come out and introduce you to any new CAREGivers, which rarely exceeds 3, even in the most complex of cases. We Really Do Care

Home Instead Senior Care was born due to our own experiences with poor care, we have filtered down our companies ethos to our teams of office staff and CAREGivers. We regularly keep in touch with our clients, be it a home visit or a telephone call to make sure that they are more than satisfied with the service and to see if we can help in any other ways. Thank you for taking the time to find us online, please feel free to have a look through the services we offer and what people who have experienced our service had to say about it. If you are interested in receiving additional information or wish to book an appointment to discuss care for someone, please get in touch

Yvette was nominated by a fellow care pro for a Relationship Recognition Award. ๐Ÿ‘'When I joined Home Instead three month...
25/09/2025

Yvette was nominated by a fellow care pro for a Relationship Recognition Award. ๐Ÿ‘

'When I joined Home Instead three months ago, Yvette was a great support to me in showing every new clientโ€™s home, needs etc whilst always asking the clientโ€™s permission, she made sure I was confident in what I was learning. She made me feel at ease and prepared me when we met outside each new clientโ€™s home by giving a quick overview of the client in a professional and clear way. Yvette checked my notes in her own time and gave me a few pointers of how to improve. Recently when I had a difficult visit with one of our terminally ill clients (he was very unwell and there was a lot of clearing up to do), Yvette texted me after reading my notes to make sure I was ok. Observing her with the clients positively challenges me in my communication skills and her gentle yet confident approach is one to be admired. Her relationships with clients and colleagues are so positive and encouraging.'

Yvette, well done. You are amazing and so appreciated for your dedication to your role. ๐Ÿ™

Our lovely Care Pro Heather receiving her Care Certificate in the sunshine. Well Done Heather, your clients truly apprec...
17/09/2025

Our lovely Care Pro Heather receiving her Care Certificate in the sunshine. Well Done Heather, your clients truly appreciate you and so do we. ๐Ÿ‘

Join us at the Holt Community Centre, NR25 6DN next Friday, 19th September between 12pm-3pm for our FREE dementia awaren...
12/09/2025

Join us at the Holt Community Centre, NR25 6DN next Friday, 19th September between 12pm-3pm for our FREE dementia awareness talk. Curated by Beth Britton MBE, gain a deeper understanding of living with dementia. Email lisa.saunders@hieast.co.uk to claim your free ticket today! ๐Ÿง 

Our lovely Gemma was awarded a 'Reliability and Respect' Award for 'going above and beyond to assist both clients and ca...
08/09/2025

Our lovely Gemma was awarded a 'Reliability and Respect' Award for 'going above and beyond to assist both clients and care professionals. Gemma is always willing to help and doing so with kindness and generosity. She has made it a please working with her and her clients all have only great things to say about her. Gemma will often help out of her availability and area - she is reliable and indispensable.'

Well Done Gemma, so very well deserved. ๐Ÿ‘

Our Mid Norfolk Care Pro Ruth was nominated for a Relationships Value Award by our Scheduler Kim.'Ruth has been amazing ...
04/09/2025

Our Mid Norfolk Care Pro Ruth was nominated for a Relationships Value Award by our Scheduler Kim.

'Ruth has been amazing with all of her clients, she has shown fantastic quality in care and has all her clients saying how wonderful she is, even clients that have met her only once ask after her and look forward to seeing her. Her confidence and ability provides a great comfort to her clients and their lives are improved because of Ruth."

Well done Ruth, well deserved. ๐Ÿ‘

Our Care Professionals completing their eye drop administration training! ๐Ÿ‘๏ธ
27/08/2025

Our Care Professionals completing their eye drop administration training! ๐Ÿ‘๏ธ

In August weโ€™re celebrating our furry friends all month long, and what better way than sharing the real stars of our car...
22/08/2025

In August weโ€™re celebrating our furry friends all month long, and what better way than sharing the real stars of our carer's lives, their beloved pups! ๐Ÿ•โœจ

From cheeky smiles to cuddle champions, these dogs bring endless joy, love, and laughter. ๐Ÿ’›

Drop a photo of your furry friend in the comments, letโ€™s fill this thread with wagging tails and happy faces! ๐Ÿพ

A special thank you to Louise and Trudy for sharing these amazing photos!

Our Care Professional's Patricia, Tina and Theodora winning their Heart of Gold awards for July 2025 ๐Ÿ’›And our Care Profe...
20/08/2025

Our Care Professional's Patricia, Tina and Theodora winning their Heart of Gold awards for July 2025 ๐Ÿ’›

And our Care Professional Trudy winning Care Pro of the Month award July 2025 ๐Ÿ‘

Our lovely Gemma Singleton receiving her care certificate from our Care Professional Support Amy. Gemma has been a value...
14/08/2025

Our lovely Gemma Singleton receiving her care certificate from our Care Professional Support Amy. Gemma has been a valued addition to the Mid Norfolk team and her clients simply love her. Well done Gemma ๐Ÿ‘

Our lovely Care Pro Amie was awarded a 'Relationship' Recognition Award by a fellow Care Pro.In her own words, ''While s...
05/08/2025

Our lovely Care Pro Amie was awarded a 'Relationship' Recognition Award by a fellow Care Pro.

In her own words, ''While shadowing Amie and doing a client's shopping, I was amazed at the level of remembering everything that was important to the client. When back at the house, Amie made sure client's eye drops were done, that she was happy with the meal prepared, right down to the consistency of the porridge made.''

Well done to Amie ๐Ÿ‘

What a great initiative ๐Ÿ˜Š
03/08/2025

What a great initiative ๐Ÿ˜Š

Address

66 High Street
King's Lynn
PE301AY

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