Home Instead Norfolk - Home Care & Live-In Care

Home Instead Norfolk - Home Care & Live-In Care Home Instead are an award winning CQC Outstanding rated home care provider based in Norfolk. Mid Norfolk : 37 Market Place, Hingham, NR9 4AF.

Tel : 01362 708420
North Norfolk : 3 Market Place, Holt, NR25 6BE. Tel : 01263 650983
West Norfolk : 4 St Nicholas Court, Dersingham, PE31 6GZ. Tel : 01485 496987
Live In Care : 37 Market Place, Hingham, NR9 4AF. Tel : 01362 708420

The Home Instead Norfolk franchise group comprises of three franchises, West Norfolk, Mid Norfolk and North Norfolk. Present day it is run by Husband and Wife team To

m and Laura McEwan

The decision to go into care was made in 2008 after a local family member received very poor care, however, a family member in the north of England received a fantastic service from a Home Instead Senior Care branch. From the very beginning our aim has been to provide good quality care, enabling people to stay in their own familiar surroundings, improving the quality of life and to give piece of mind to the whole family. Each individual package is tailored to meet the needs and requirements on an outcome based care plan. We have now built a fantastic reputation across West Norfolk and have built relationships with various councils, hospitals & numerous health centres. The company now employs over 200 CAREGiver's from all walks of life, but each with the same goal in mind.... to provide the very best support and care to the elderly people across west Norfolk. What Makes us different? No Rushing

We realise many elderly don’t like to be rushed. At Home Instead Senior Care we have a minimum of 1 Hour visits, that means that the service we provide is the very best available and our CAREGivers have the time to get to know our clients. No Strangers

Continuity is key, Our CAREGivers are matched to our clients' personalities and needs so that a bond can be struck up and over time trust can develop between the two. We have many clients who have just one regular CAREGiver, which enables a great service. With clients who require a significant amount of care (more than one visit daily) then we will make you aware of all the CAREGivers that will be coming in, we will come out and introduce you to any new CAREGivers, which rarely exceeds 3, even in the most complex of cases. We Really Do Care

Home Instead Senior Care was born due to our own experiences with poor care, we have filtered down our companies ethos to our teams of office staff and CAREGivers. We regularly keep in touch with our clients, be it a home visit or a telephone call to make sure that they are more than satisfied with the service and to see if we can help in any other ways. Thank you for taking the time to find us online, please feel free to have a look through the services we offer and what people who have experienced our service had to say about it. If you are interested in receiving additional information or wish to book an appointment to discuss care for someone, please get in touch

Our lovely Care Pro Amie was awarded a 'Relationship' Recognition Award by a fellow Care Pro.In her own words, ''While s...
05/08/2025

Our lovely Care Pro Amie was awarded a 'Relationship' Recognition Award by a fellow Care Pro.

In her own words, ''While shadowing Amie and doing a client's shopping, I was amazed at the level of remembering everything that was important to the client. When back at the house, Amie made sure client's eye drops were done, that she was happy with the meal prepared, right down to the consistency of the porridge made.''

Well done to Amie πŸ‘

What a great initiative 😊
03/08/2025

What a great initiative 😊

Home Instead Mid Norfolk hosted a Dementia Awareness Talk on Thursday in Dereham. 🧠The talk was curated by Beth Britton ...
31/07/2025

Home Instead Mid Norfolk hosted a Dementia Awareness Talk on Thursday in Dereham. 🧠

The talk was curated by Beth Britton MBE and presented by our amazing Jenny Cerski who shared useful information and practical tips for anyone who has been affected by Dementia.

We had a lovely turnout and a lot of questions were shared and discussed. We look forward to the next one.

Care Pro Susie Royal with her Care Pro of the Month certificate for March and Care Pro Sally Patmore winning Rising Star...
29/07/2025

Care Pro Susie Royal with her Care Pro of the Month certificate for March and Care Pro Sally Patmore winning Rising Star and Heart of Gold awards for June. πŸ’›

Last Chance! Our Dementia Awareness Talk is happening tomorrow, July 24th, at Toftwood Social Club.Don't miss this essen...
23/07/2025

Last Chance! Our Dementia Awareness Talk is happening tomorrow, July 24th, at Toftwood Social Club.

Don't miss this essential session created by former carer Beth Britton MBE, packed with vital info on communication, home environment, peer support, and more for those living with or supporting someone with dementia.

Email kelly.knight@hieast.co.uk NOW to secure your spot! We'll have tea and coffee ready for you.

Our two lovely Mid key players, Kim and Amy, have been awarded recognition awards this week.Kim has embraced the new AI ...
21/07/2025

Our two lovely Mid key players, Kim and Amy, have been awarded recognition awards this week.

Kim has embraced the new AI developments within the Client Support role and has been an amazing mentor to the other client supports when introducing these new features. A fellow Client Support awarded Kim a 'Relationship' Recognition Award.

Amy was nominated by one of our Care Pro's for a 'Quality' Recognition Award, for settling her into the role as care pro and checking in regularly with her to make sure she had everything she needed.

Here they both are with Manager Kelly, behind our village flowerpot - which is sponsored by Home Instead Mid Norfolk, with their certificates.

Supporting Someone with Dementia? Join Our Talk! πŸ‘‡Get essential information and practical tips at our Dementia Awareness...
18/07/2025

Supporting Someone with Dementia? Join Our Talk! πŸ‘‡

Get essential information and practical tips at our Dementia Awareness Talk in Dereham!

This session, designed by former carer Beth Britton MBE, is packed with useful insights on communication, home optimisation, peer support, medication management, and more.

Date: Thursday, 24th July 2025
Time: 10:30 AM
Location: Toftwood Social Club, Dereham, Norfolk

Enjoy complimentary tea & coffee!

Come and discover valuable resources to help you on your journey. Email kelly.knight@hieast.co.uk to secure your ticket.

Free Dementia Awareness Talk in Dereham! 🧠Are you living with or supporting someone with dementia? Get practical advice ...
14/07/2025

Free Dementia Awareness Talk in Dereham! 🧠

Are you living with or supporting someone with dementia? Get practical advice and discover new resources at our upcoming talk!

Join us on Thursday, 24th July 2025, at 10:30 AM at Toftwood Social Club, Dereham, Norfolk.

This session, crafted by experienced former carer Beth Britton MBE, will cover:

β€’ Practical tips for home environment and communication
β€’ Guidance on life story work
β€’ Where to find peer support for individuals with dementia and their carers
β€’ Managing medication and supporting wellbeing
β€’ Information on rehabilitation and local/national support, including how Home Instead can help.

Tea and coffee will be available. Don't miss this valuable opportunity! Email kelly.knight@hieast.co.uk to secure your ticket.

A huge congratulations to Abbi who has just completed her care certificate and is already making a big impact! She has a...
11/07/2025

A huge congratulations to Abbi who has just completed her care certificate and is already making a big impact! She has also been awarded our rising star award for her compassion, dedication and all around caring nature! 🌟

Our new Care Pro Ruth Ormandy has recently joined the Mid Office after working at two previous Home Instead Offices. Rut...
27/06/2025

Our new Care Pro Ruth Ormandy has recently joined the Mid Office after working at two previous Home Instead Offices. Ruth has bought to the team so much knowledge and experience and has already built valuable relationships with her clients. She has been awarded 'The Rising Star' Award for May 2025! πŸ‘

Our brilliant new Care Pro Sarah Balderstone has completed her care certificate. Here she is receiving it from our Care ...
24/06/2025

Our brilliant new Care Pro Sarah Balderstone has completed her care certificate. Here she is receiving it from our Care Pro Support Amy. πŸ‘

Sarah has been such an amazing addition to the team and has already built up strong relationships with her clients.

Address

66 High Street
King's Lynn
PE301AY

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