The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust

The Queen Elizabeth Hospital King's Lynn is a busy district general hospital located in King's Lynn, placing patients at the heart of everything we do. We offer a comprehensive range of general acute services, including an Emergency Department, as well as specialised services for a population of 331,000 people across West and North Norfolk, North Cambridgeshire, and South Lincolnshire. We use this page to post information and content related to our services, and relevant to our community. This page is not monitored 24/7, but during working hours (Monday to Friday) we strive to respond to direct messages regularly and promptly. Our community standards for this page:
We are committed to promoting an inclusive community that reflects our values at The QEH. This extends to our online community where we expect contributors to respect and value each other. Therefore, we will not tolerate any form of abusive, threatening, discriminatory, derogatory or defamatory comments which could cause upset or offence, or comments containing personally identifiable information relating to someone other than the poster. We reserve the right to hide or remove comments which breach these standards, or which are otherwise acting inappropriately, for example:

- Violating any law or individual's rights
- Using profanity
- Repetitively posting spam, misinformation or off-topic content
- Using our page for advertising

This is not intended to be an exhaustive list, and the Trust reserves all rights in terms of managing content posted on its social media pages. Users who submit content deemed to be in breach of the Trust’s community standards or which is otherwise inappropriate or potentially harmful or illegal will receive a warning. We reserve the right to block users from viewing or contributing to the Trust’s social media pages where there are repeated breaches of community standards, or where there is a sufficiently serious breach in the first instance. This action will only be taken where this is felt necessary to keep this space safe and appropriate for our staff, patients and the local community. Where content is submitted which raises concern about potential illegal activity, this will be saved and the police informed without notice to the user. Any feedback or concerns regarding care received at The Queen Elizabeth Hospital King’s Lynn should be directed to our Patient Advice and Liaison Service, details of which can be found on The QEH website. http://www.qehkl.nhs.uk/complaints.asp

Users should not share personal medical information or information about patients in our care, or our staff members on this platform. All medical and clinical enquiries should be directed to the teams who are giving patient care. This page is maintained by the Communications and Engagement team at The QEH. You can contact us if you have any issues about our social media on communicationsqeh@qehkl.nhs.uk.