Upper Eden Medical Practice

29/10/2025

❗️Important Tebay Surgery ❗️

Unfortunately due to staff shortages we will be closing Tebay surgery tomorrow 30/10/25 for prescription collections. However we will open the surgery on Friday 31/10/25 between 9.30-10.30 for collections. Apologies for any inconvenience this may cause. Please circulate this message.

29/10/2025

The issue seems to be resolved now. Thank you for your patience

Updated 1:45pm – 29/10/25:
We’re pleased to report that the technical issue with the phones across some of the GP Practices has now been resolved by providers. Thank you very much for your patience during this time. 💚💙

Updated 8am - 29/10/25 - this is still the case this morning for some practices with providers still working to fix the issues as soon as possible. We will keep you updated.

4:00pm - 28/10/25
We're receiving reports from some GP Practices that they are having some issues with their phone lines currently, which is resulting in limited lines/an intermittent service. This is again a wider issue with telephony providers.

💡 In the meantime, if your GP practice offers alternative ways to request appointments (such as online services or apps), we recommend using these options, wherever possible, while the phone lines are experiencing technical difficulties.

📱 you can check your local GP practice's social media or website for updates specific to your area.

Practices apologise for any inconvenience this may cause and appreciate your patience and understanding. 🙏 We hope this is resolved soon.

Please help spread the word to friends and family—especially those who may not be online or using social media to make them aware.
Thank you 💚💙

29/10/2025

Unfortunately we are affected by this issue. Please come into reception if you are needing to speak to someone urgently.

Updated 1:45pm – 29/10/25:
We’re pleased to report that the technical issue with the phones across some of the GP Practices has now been resolved by providers. Thank you very much for your patience during this time. 💚💙

Updated 8am - 29/10/25 - this is still the case this morning for some practices with providers still working to fix the issues as soon as possible. We will keep you updated.

4:00pm - 28/10/25
We're receiving reports from some GP Practices that they are having some issues with their phone lines currently, which is resulting in limited lines/an intermittent service. This is again a wider issue with telephony providers.

💡 In the meantime, if your GP practice offers alternative ways to request appointments (such as online services or apps), we recommend using these options, wherever possible, while the phone lines are experiencing technical difficulties.

📱 you can check your local GP practice's social media or website for updates specific to your area.

Practices apologise for any inconvenience this may cause and appreciate your patience and understanding. 🙏 We hope this is resolved soon.

Please help spread the word to friends and family—especially those who may not be online or using social media to make them aware.
Thank you 💚💙

28/10/2025

🎉 Congratulations!

You’ve done the best thing you can for your health by quitting smoking and after 28 days smoke-free, you’re now 5 times more likely to quit for good. That’s a huge achievement, and everyone from your GP surgery is proud of you!

💡 Quitting smoking is always worth it.
Even after just a few weeks, your body is already repairing itself: your circulation improves, your lungs start to clear, and your risk of heart disease begins to drop. Every smoke-free day is a step towards a healthier, longer life.

🛠 Staying smoke-free
To help you stay on track, check out these tips and strategies to remain a non-smoker: https://www.nhs.uk/better-health/quit-smoking/staying-smoke-free/

Remember, quitting isn’t always easy, but you don’t have to do it alone, we’ve got your back every step of the way. Keep going, and celebrate every smoke-free day!

28/10/2025

🌟 Eden Sight & Hearing Awareness Event 🌟

Come along to the friendly awareness event and discover local support available for people with sight or hearing loss! 👁️👂

🗓 Thursday 13th November
🕐 1pm – 3pm
📍 Penrith Quaker Meeting House

Pop in anytime to chat with representatives from:
• Eden Sight Support
• Westmorland & Furness Rehab Officer (Visual Impairment)
• Cumbria Deaf & Hard of Hearing Service
• Optelec
• Retina UK

☕ Free refreshments available
📞 For enquiries, call 01768 891724
No need to book — just pop in!

Let’s raise awareness and share resources to support our community 💙

25/10/2025

🚭 Thinking about quitting smoking? You don’t have to do it alone, we’ve got your back.

There are lots of free local services across Cumbria that can give you support, advice, and even ni****ne replacement therapy to help you stay on track.

👉 Here are some options near you:

Smokefree Cumberland – 1-to-1 and group support, pharmacy sessions, plus access to Allen Carr’s EasyWay programme. https://www.cumberland.gov.uk/health-and-social-care/health-and-wellbeing/find-support-and-help-give-smoking

Smoke Free Westmorland and Furness – Free online sessions, 12-week pharmacy support, and one-to-one coaching. https://www.westmorlandandfurness.gov.uk/smoke-free

Cumbria Stop Smoking Service (NHS) – Free pharmacy-based support available county-wide. https://www.nhs.uk/services/service-directory/cumbria-stop-smoking-service/N10510733

Well Pharmacies – Local clinics offering personalised quit support. https://well.co.uk/health-hub/services/stop-smoking/

Townhead Surgery Stop Smoking Service – Free 6-12 week personalised programme with weekly check-ins. https://www.townheadsurgery.co.uk/clinics-and-services/smoking-cessation/

North Cumbria Integrated Care – To***co Dependency Treatment Service – Support available in hospital and after discharge. https://www.ncic.nhs.uk/services/tobacco-dependency-treatment-service

💡 Whether you want in-person help, phone support, or online sessions, there’s a service to suit you.

22/10/2025

📢 We are currently experiencing some delivery issues with our medication supplier and are working hard to resolve this by using an alternative provider. We apologise for any inconvenience caused and appreciate your patience while we work to restore normal service as quickly as possible.

21/10/2025

We are currently experiencing trouble with our phone lines, we are hoping to get this resolved as quickly as possible. Please call into reception if you need to be added onto the duty doctor list

20/10/2025

🚭 Do you know someone who wants to quit smoking, but doesn’t know where to start?

Taking the first step can feel daunting, but the right support makes all the difference. The NHS offers a free Personal Quit Plan, tailored advice to help find the best way to quit, based on individual needs and lifestyle.

💡 It only takes a few minutes to complete, and it could be the first step towards a healthier, smoke-free future.

👉 Share this link with a friend, family member, or loved one today: https://www.nhs.uk/better-health/quit-smoking/ready-to-quit-smoking/personal-quit-plan/

18/10/2025

🌿 World Menopause Day 2025 – 18 October

GP practices across the region recognise the strength and resilience of people going through menopause. This year's theme, Lifestyle Medicine, highlights how nutrition, exercise, sleep, stress management and self-care can make a real difference in managing menopausal symptoms and supporting wellbeing.

Menopause is a natural stage of life and there are ways to maintain health and vitality during this time. Local GP practices are here to offer advice, guidance and resources. Booking an appointment with a GP can help you access personalised support and information.

💡 Simple lifestyle steps to support menopausal health
Nutrition: Eat a balanced diet with plenty of whole foods, fibre and essential nutrients
Physical activity: Take part in regular exercise to support mood, energy and bone strength
Sleep: Prioritise good quality sleep to maintain hormonal balance and mental clarity
Stress management: Try mindfulness, meditation or relaxation techniques to reduce stress
Self-care: Listen to your body, ask for support when needed and practise self-compassion

Let’s continue the conversation and support each other through this important life stage. For more information visit the International Menopause Society's World Menopause Day page; https://www.imsociety.org/education/world-menopause-day-2025/?utm_source=chatgpt.com

15/10/2025

🚭 We know quitting smoking isn’t easy – but the ‘future you’ will thank you.

Every day you go smoke-free, your body begins to repair itself. Within just 20 minutes your pulse rate returns to normal, and within weeks you may notice more energy, easier breathing, and a better sense of taste and smell. Longer term, the health benefits are even greater – reducing your risk of serious conditions like heart disease, stroke and cancer.

💪 Quitting can be tough, but support is available and every attempt gets you closer to becoming smoke-free for good.

👉 Learn more about the health benefits of stopping smoking here: https://www.nhs.uk/better-health/quit-smoking/why-quit-smoking/benefits-of-quitting-smoking/

14/10/2025

We will be closed from 1pm on Thursday 16th October for staff training.
If you need medical advice while we are closed please use 111 or 999 in a medical emergency.
Please note Tebay Surgery will also be closed for medication collections.