Orkney Citizens Advice Bureau

02/10/2025

23/09/2025

Good afternoon

We have been made aware of a leaflet regarding Pension Credit and CAB volunteering opportunities that has been delivered to many households in Orkney (see photos in comments).

Unfortunately the leaflet does not include Orkney CAB in the list of contacts.

If you live in Orkney and would like to make an appointment to check your entitlement to Pension Credit or any other benefits, or if you are interested in volunteering, please call our Reception on 01856 875 266.

24/08/2025

Scottish Child Payment helps towards the costs of supporting your child up to the age of 16.

You can apply for the payment of over £100 every 4 weeks if you get Universal Credit or other qualifying benefits and have a child or children aged up to 16.

Find out more at bit.ly/ScottishChildPayment25

14/08/2025

Any emails, texts, letters or calls from us will always be about your recent application for a benefit or payment.

We'll never ask for personal or financial details by text message and email.

If you think you have been the victim of fraud, contact your bank immediately.

Report fraud to Police Scotland by calling 101.

14/08/2025

Your financial circumstances may change if your partner, family member or child dies but you may be able to get financial support to help at a difficult and worrying time.

If eligible Funeral Support Payment can be used towards funeral costs for a baby, child or adult. This includes babies who were stillborn.

Find out more at: bit.ly/funeralsupportpayment

12/08/2025

We are coming to Stronsay next week. Phone by Friday for an appointment.

06/08/2025

The office is closed Dounby Show Day. Pre arranged appointments only.

05/08/2025

We are open as normal. You can call or pop by to book an appointment. We still cannot accept walk in appointments. They need to be booked.

30/07/2025

Due to technical issues, our reception is closed at the moment. You can call the usual number between 10am - 2pm.

22/07/2025

Do you know someone aged 16 to 18 who is caring for someone for 16 hours a week on average?

They might be eligible for Young Carer Grant - £390.25 to spend on anything they want!

It's available on an annual basis so if they got the payment a year ago, and still care for someone, don't forget to encourage them to apply again.

Share this post with them and encourage them to apply at: bit.ly/YoungCarerGrant2025

08/07/2025

Schools out for summer!

While kids are home and not getting the usual school meals, Our five family payments can help families on low incomes get through the school holidays. The payments also provide year-round support and at key stages in your child's life.

👪🏻 Scottish Child Payment: over £100 every four weeks that you can get for every child you look after who's under 16 years of age

🍼 Best Start Grant Pregnancy and Baby Payment: £767.50 for your first child then £383.75 for any child that comes after your first

🧸 Best Start Grant Early Learning Payment: £319.80 payment when your child is between 2 years old and 3 years and 6 months old

📚 Best Start Grant School Age Payment: £319.80 when your child is first old enough to start primary school

🍎 Best Start Foods: a prepaid card to buy healthy food during pregnancy until your kids reach the age of 3

Find out more: bit.ly/fivefamilypayments

08/07/2025

We are closed for island games to the public, but you can call as normal for booking apppintments.