26/05/2025
Waiting List Validation – Patients waiting on a return waiting list for Ear, Nose and Throat (ENT), General Medicine, General Surgery, Ophthalmology, Trauma and Orthopaedics
From next week, Tuesday 27 May 2025, patients who are currently on a waiting list for a return outpatient appointment within Ear, Nose and Throat (ENT), General Medicine, General Surgery, Ophthalmology, Trauma and Orthopaedics will receive a text message from The National Elective Coordination Unit (NECU) from mobile number 07860 039092.
These text messages will include a link to a short survey asking if patients still need their appointment, followed by a few questions to confirm their identity. People who are answering the survey on behalf of someone else must provide the patient’s details at this stage.
While the majority of patients will receive a text message, some patients will receive a telephone call. Again, these should be expected to be received from Tuesday 27 May.
The below poster explains more about the service, please do read this if you have been waiting for a return outpatients appointment within Ear, Nose and Throat (ENT), General Medicine, General Surgery, Ophthalmology, Trauma and Orthopaedics.
Read more here, https://www.ohb.scot.nhs.uk/news/waiting-list-validation-patients-waiting-return-waiting-list-ear-nose-and-throat-ent-general