Alba Medical Group Woodstock

07/04/2026

We are currently experiencing a very high demand for appointments and enquires. Our team is working as hard as possible to help everyone safely and fairly.

We kindly ask for your patient’s and understanding during this busy period. Please be assured we will respond as soon as we can.

Thank you for your continued support to our staff

07/04/2026

Please find attached the link for the dashboard for weekending 3rd April

AccuRx (online triage) – We processed 523 requests received through AccuRx last week. Telephone calls – Our administrative team dealt with 657 calls last week On average these calls were answered…

02/04/2026

Just a reminder that the surgery is closed tomorrow and Monday for the Public holidays.

We hope everyone has a lovely Easter weekend.

31/03/2026

Please find the link attached for the dashboard for the weekending 27th March

AccuRx (online triage) – We processed 718 requests received through AccuRx last week. Telephone calls – Our administrative team dealt with 887 calls last week On average these calls were answered…

27/03/2026

🐣 🐣 Please note the Easter holidays are this coming Friday 3rd and following Monday 6th April, please ensure all prescription requests are in on Monday if these medications are needed before the holiday weekend, this gives us and the pharmacies time to process them for you…

25/03/2026

Update @ 2.28pm. Our computer system is now back up and running like it should be. Thank you.

We are experiencing problems with our computer system, this is effecting the whole team. Please be patient with us as it will take us longer to deal with any enquiry and also take the clinician longer to deal with any request in the consultation.

In the meantime if you can postpone contacting the surgery to check on your prescription or for any non urgent matter.

Thank you for your patience and support.

23/03/2026

23/03/2026

Please find attached the link for the dashboard for weekending 20th March.

AccuRx (online triage) – We processed 757 requests received through AccuRx last week. Telephone calls – Our administrative team dealt with 705 calls last week On average these calls were answered…

18/03/2026

Please find the link attached for the PPG Annual General Meeting minutes.

18/03/2026

📢 Patient Notice – Protected Learning Time (PLT)

Alba Woodstock Medical Practice will be closed from 12:00pm this afternoon to allow our team to take part in Protected Learning Time (PLT), as supported by NHS Lanarkshire.

PLT sessions provide dedicated time for all practice staff to take part in training and professional development, helping us keep our knowledge and skills up to date so we can continue to deliver safe, high-quality care for our patients.

⏰ Reopening: We will reopen as normal on the next working day.

🚨 If you need medical assistance while we are closed:
• Please contact the surgery and you will be redirected or NHS 24 on 111 for urgent care. Please note if your symptoms are non urgent, you will be advised to contact the surgery the next day.
• In a life-threatening emergency, dial 999

Thank you for your understanding and continued support 💙

Protected Learning Time in General Practice On this page Frequently Asked Questions What is Protected Learning Time? Can I still speak to a GP during the PLT sessions? What to expect when I speak to a member of the PLT Team? How often will PLT take place? How will I know when my GP Practice is closi...

17/03/2026

Please find attached the link for the dashboard for weekending 13th March

AccuRx (online triage) – We processed 702 requests received through AccuRx last week. Telephone calls – Our administrative team dealt with 765 calls last week On average these calls were answered…

17/03/2026

⚠️⚠️⚠️Update for our patients⚠️⚠️⚠️

Our IT issues have now been resolved thanks to the NHS IT team, who worked through the night to restore our systems. We are extremely grateful for their efforts.

Please bear with our staff today while we work through the backlog from yesterday and get everything back up to date.

The surgery is now operating as business as usual, and we appreciate your patience and understanding. Thank you.