Alba Medical Group Woodstock

02/02/2026

Please find attached the link for the dashboard for the month of January.

Ask My GP – We processed 3373 requests received through AskmyGP for the month of January Telephone calls – Our administrative team dealt with 3028 calls for the month of January The number of patients…

02/02/2026

Please find attached the link for the dashboard for weekending 30th January

Ask My GP – We processed 778 requests received through AskmyGP last week. Telephone calls – Our administrative team dealt with 772 calls last week On average these calls were answered within 10…

30/01/2026

Winter hours.

The surgery will be open tomorrow Saturday 31st January.

THIS IS FOR URGENT ACUTE CARE ONLY

Askmygp will be open from 8am to 9am, with our phone lines open from 8.30am to 4.30pm.

If you are offered an appointment at the winter hours clinic please attend via the door opposite the health centre marked door 1.

28/01/2026

** update. 11:51hrs the power is back off, engineers are working hard to resolve this issue as soon as possible **

** update 11:43 the power is back on**

The surgery is experiencing some loss of electrical power at the moment, this is affecting our computer system. We have a workman on site trying to sort the issue. So please bear with us if we take a little longer dealing with calls or front desk queries today. Sorry for any inconvenience. Thank you.

26/01/2026

Please find attached the dashboard information for weekending 23rd January.

Ask My GP – We processed 843 requests received through AskmyGP last week. Telephone calls – Our administrative team dealt with 766 calls last week On average these calls were answered within 11…

24/01/2026

Winter hours.

The surgery will be open today Saturday 24th January.

THIS IS FOR URGENT ACUTE CARE ONLY

Askmygp will be open from 8am to 9am, with our phone lines open from 8.30am to 4.30pm.

If you are offered an appointment at the winter hours clinic please attend via the door opposite the health centre marked door 1.

20/01/2026

Notification on the PPG Annual General Meeting.

19/01/2026

Please find the link attached for the dashboard for weekending 16th January.

Ask My GP – We processed 839 requests received through AskmyGP last week. Telephone calls – Our administrative team dealt with 723 calls last week On average these calls were answered within 10…

16/01/2026

NHS Lanarkshire is urging everyone who is eligible to go for their potentially life-saving smear test.

Cervical Cancer Prevention Week begins on Monday, putting a spotlight on the importance of the test.

Celia Briffa-Watt, NHS Lanarkshire Consultant in Public Health (pictured) said: Please don’t ignore your invitation. A smear test can help stop cervical cancer before it starts – it could save your life."

Full story - https://www.nhslanarkshire.scot.nhs.uk/news-cervical-cancer-prevention-26/

16/01/2026

Winter hours.

The surgery will be open tomorrow Saturday 17th January.

THIS IS FOR URGENT ACUTE CARE ONLY

Askmygp will be open from 8am to 9am, with our phone lines open from 8.30am to 4.30pm.

If you are offered an appointment at the winter hours clinic please attend via the door opposite the health centre marked door 1.

15/01/2026

Important Update: Online Triage Moving to Accurx
From the 23rd February 2026. The GP practice will be moving our online triage system to Accurx. This means when you submit a request through our website, the website and form may look slightly different. We will not be using Ask My GP due to this health board change. However, the process remains simple and secure, and you can continue to access care in the same way.
Accurx is a trusted NHS-approved platform designed to make communication between patients and practices easier and more efficient. This change will help us streamline requests and improve response times.

Frequently Asked Questions (FAQ)
1. What is Accurx?
Accurx is an NHS-approved digital tool that allows patients to submit medical or administrative requests online. It helps practices manage queries more effectively and ensures your information is handled securely.
2. Why are you changing to Accurx?
We are moving to Accurx to improve the patient experience and make it easier for you to contact us. The system is user-friendly, secure, and helps us respond to requests more quickly.
3. Will the process change for me?
Not much! You will still visit our website and submit your request online. The form may look slightly different, but the steps are very similar.
4. Is my information safe?
Yes. Accurx is fully compliant with NHS data protection standards and GDPR, ensuring your information is secure.
5. Do I need to download an app?
No. You can continue to use our website to submit requests. There is no need to download anything.
Thank you for your continue understanding and support.

13/01/2026

Please find attached a link for details on how to apply for a volunteer role on the patient participation group

A place on this volunteer Group has become available. If you are interested in joining the PPG, you can obtain an application pack from the link to follow, https://www.woodstockmc.co.uk/about-us/