Positive Qualities

Talk to us -Then Listen to Our Story

W.O.W. System

We specialise in working with you and your staff in transforming your business with our W.O.W. System Toolbox - everything we design is especially for you as we spend two days in your business gaining insights into what are your Bright Spots( what’s working well ) , your Headlights ( what needs attention ) and then make recommendations which will significantly improve your business. WOW System can be an Employee Engagement Programme to energise both your business and your staff. Already used in a variety of industries. This programme will put the life back into your business and your staff delivering a better bottom line. MAKING POSITIVE CONNECTIONS It matters how you make your connections. Need help in making those connections? This programme not only gives your team the knowedge of how to make a Positive Connection, but it also demonstrates how to build lasting relationships with your customers and colleagues alike . AUTO LEADS Designed with the motor industry in mind. Our unique ten month rolling training programme (excludes March and September) allows an easy start at the time of year that suits you best. CUSTOMER CONNECTION- For Contact Centres and Service Centres What is world class customer service? Let us take you through the call process and then structure calls to suit yor client base. TAKE THE LEAD How to identify and satisfy your customer needs. This programme is all about leads and sales generation specifically for contact centres. CUSTOMER RELATIONSHIP Let Positive Qualities provide your dealership with a CRM specialist to keep close to your customers and ensure that they think about you first when they are contemplating buying their next car. POSITIVE POSSIBILITIES We are passionate about delivering a learning experience which is appropriate to the needs of any young person looking to have a “fresh start”. Our programme shows them how to take their first real steps towards achievement, even when they have been told or they think they will never achieve anything! We work on each person first and help them to increase their personal effectiveness by working on areas such as mindset, language, attitude, communication, key positive behaviours, self esteem, confidence and motivation. Employability skills come next which involves them in deciding what they want from a job and taking appropriate action to get the best chance to achieve their goals. When you put all of these skills together you have a Positive Possibilities Programme that works!