Stow and Lauder Health

18/05/2026

The Practice uses the telephone number 07903593335 when sending out SMS messages for appt reminders, ad hoc messages and messages in relation to annual reviews. Please save this number into your contact as 'Stow & Lauder Health. This should avoid anyone thinking it was a scam/ unknown contact. Thanks

07/05/2026

In this video, Dr. James Douglas, an expert in the field, shares valuable information about ticks and their appearance. Join us as Dr. Douglas provides a det...

29/04/2026

04/03/2026

Medical Receptionist Post

We are a split site GP Practice in the Scottish Borders looking for a Medical Receptionist 19 hrs/week (over 2 days).
The successful candidate must be flexible to cover holidays and sick leave, sometimes at short notice, and must have a current driving licence and own transport as they will be required to work at both sites. Excellent communication skills are essential as well as the ability to work on your own initiative and as part of a team, meeting the high standards of this friendly GP Practice. Knowledge of general IT systems would be an advantage, but full training will be given. Start date April/May 2026 preferable.

Interested candidates should apply by emailing an application letter and a copy of your CV to the Practice Manager at admin.slh@borders.scot.nhs.uk

Closing date – 21st March, 2026

Summary
As a Medical Receptionist, you will be essential in ensuring smooth operations within a GP surgery. Reporting to the Practice Manager, your role involves managing patient appointments, handling inquiries, and maintaining accurate records. Your core skills in office and administrative tasks will be complemented by strong communication abilities and IT proficiency. A valid driving license is also required for covering both sites. Your experience in a healthcare setting will enhance patient interactions and contribute to a welcoming environment, making you a vital part of our team dedicated to quality patient care.
Responsibilities
• Greet and assist patients as they arrive at the GP surgery, ensuring a welcoming environment.
• Manage appointment scheduling and patient records efficiently using IT systems.
• Communicate effectively with patients and healthcare staff to address inquiries and provide information.
• Maintain confidentiality and adhere to data protection regulations.
• Utilize office and administrative skills to support daily operations and enhance patient experience.
• Hold a valid driving licence to assist with any necessary errands or patient transport.
Job Type: Part-time
Part-time hours: 19 per week
Pay: From £25,731 per year/pro rata
Work Location: In person

22/01/2026

Physical activity is great for our physical and mental health but it can feel difficult to work it into our busy lives.

Our new campaign is all about finding simple ways to add more movement into everyday life - in whatever way works for you.

Whether it's stretching, walking the dog, dancing in the kitchen or trying something new, small steps can make a big difference to your wellbeing.

It’s time to Make Your Move.

13/01/2026

When making an appointment we kindly ask that you inform the receptionist if you need to discuss more than one issue. Time allows one issue per appointment only. This helps with the smooth running of the practice and avoids other patients being seen late. Thank you.

23/12/2025

We close at 6pm on Christmas Eve and open again on Monday 29th December 8am, then close 6pm Hogmanay and open Monday 5th January 2026 8am.

We wish all patients a Merry Christmas and Happy, Healthy New Year from the team at Stow and Lauder Health

20/12/2025

Cases of flu are high this winter, so if you’re wondering whether it’s just a cold or you’re floored with flu here’s what to do.

Most symptoms can be safely managed at home. Rest, drink plenty of fluids, and use paracetamol or ibuprofen to ease aches and fever. Your pharmacist can advise on cold and flu remedies.

Antibiotics won’t help with colds and flu as they are viruses – time and self-care are best.

To stop the spread:
💉 get your flu vaccination if you are eligible
🧼 wash your hands regularly
😷 cover coughs and sneezes

Remember you can access trusted advice and symptom checkers by visiting NHS inform - LINK IN COMMENTS!