Trust We Care

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Trust We Care

Specialist supported living services and accommodation in Leicestershire for adults with learning disabilities, autism, and mental health challenges.

27/10/2025

How can we support someone’s self-regulation?

One family worried about their daughter's constant humming, thinking it made her stand out in public. After we showed them how humming kept her calm in busy environments, their perspective shifted.

Instead of discouraging it, they started joining in softly when she became anxious.

This self-regulation ritual became something the whole family could embrace, helping to break the stigma and normalise a more personalised approach to managing stress and overwhelm.

24/10/2025

Sarah* gained confidence by planning and cooking her own meals. Soon after, she began managing her weekly budget and choosing new clothes independently.

Having control over food choices showed her she could make other decisions too. One area of independence often leads to another.

*Name changed for privacy

21/10/2025

One resident tapped on the window every evening. Staff initially saw it as random behaviour.

Then we realised it happened exactly when their family used to visit. Now, their staff sit with them at that time for a chat. One small observation eased their loneliness and helped them feel connected again.

Behaviour often has meaning we just haven't discovered yet.

17/10/2025

We may not think about it much in our day-to-day, but that proves the point: our food is a quiet but integral part of our culture, and being able to partake in the meals we enjoy can reinforce our sense of identity and belonging.

Recently, we helped a resident celebrate cultural festivals by cooking traditional meals together. Food became about heritage and pride, not just nutrition.

When institutional meal planning ignores cultural preferences, it can feel like erasing part of someone's identity.

Every person deserves to feel and taste “home”.

14/10/2025

Just because repetitive behaviours seem unusual, that doesn’t mean they’re random.

They often help with:

- Self-regulation and emotional comfort
- Managing sensory overwhelm
- Maintaining control in uncertain situations
- Communicating needs when words aren't enough

Understanding the purpose behind repetitive actions changes how we support someone and offers them a much-needed sense of control over their coping mechanisms and self-expression.

11/10/2025

Imagine sitting down to every meal knowing exactly what you'll eat, when you'll eat it, and how it will be served - all decided by someone else.

The same breakfast at the same time. The same portions. The same flavours, whether you like them or not.

Food is never just fuel. It's culture, comfort, and the simple dignity of deciding when you’re hungry enough to eat.

09/10/2025

"Instead of asking 'how can we stop this?' we encourage staff to ask 'what purpose is this serving?'" — Mwanza Kamola, Trust We Care Director.

Instead of working against a person’s repetitive behaviours, we work with their natural strategies for comfort and communication, allowing them to adjust their routines as they feel comfortable and safe enough to do so.

06/10/2025

Someone sits at the table, carefully folding and unfolding napkins before every meal. Your first thought might be a distraction or something to redirect.

But what if that gentle, repetitive motion is actually helping them feel calm enough to eat with others? What if it's their way of managing anxiety in a shared space?

Sometimes the most meaningful support is simply understanding the 'why' behind what we see.

03/10/2025

"We try to avoid a 'restrictive' mindset and instead focus on informed choice. Staff explain health guidance in simple, supportive ways and suggest alternatives that meet both nutritional needs and personal tastes." — Mwanza Kamola

Health support doesn't have to mean taking away choice.

30/09/2025

Great support relies on strong trust.

It works both ways:

The person we support trusts us to:

→ Respect their boundaries and privacy
→ Keep them safe and feeling secure
→ Listen to their concerns with patience and understanding

Likewise, we trust them to:

→ Communicate their needs and preferences so we can accommodate them
→ Make the choices that are right for them
→ Ask for help when needed (not always verbally)

When both sides feel trusted, support becomes partnership. 🤝

This priority of trust isn’t just in our name — it’s in the way we approach every relationship with the people we support and their families.

28/09/2025

Everyone sitting together, each with different meals, but still sharing conversation and time.

One person has an allergy-safe meal, another a cultural dish, another a simple snack.

Community doesn't mean uniformity; it means connection.

The focus is on togetherness, not sameness.

25/09/2025

2:00am → Door opens quietly. "Just checking you're okay."

2:15am → Again.

2:30am → Again…

After a week, John was exhausted.

His staff thought they were just keeping him safe, but this constant intrusion on his privacy left him anxious and irritated.

Good intentions don’t always mean good outcomes!

John’s support plan was changed, and his staff team were offered specific guidance and reassurance in how to support him through the night without causing unnecessary distress or interruption. This helped to put everyone at ease while respecting his space — and need for sleep!

Address

The Mill, 27 Millstone Lane
Leicester
LE15JN

Website

https://trustwecare.co.uk/

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