12/09/2025
Dear Families,
Thank you so much for joining today’s relatives’ meeting. We truly value the time you gave to be with us. It was a meaningful opportunity to listen to the concerns raised, hear the feedback shared, and discuss the many helpful ideas you brought forward.
Your input is essential in helping us reflect on our daily care, celebrate the things that are working well, and identify areas where we can do even better. The ideas given today will guide us in improving daily life, communication, and making sure your loved ones continue to feel supported, safe, and valued.
We are grateful for the honest conversations, the positive suggestions, and the partnership we share with you. Working together in this way helps us ensure our home remains a warm, caring, and welcoming place for all.
Please remember that our door is always open — your thoughts, feedback, and ideas are welcome at any time, not just in meetings.
With heartfelt thanks,
Brooklands Nursing Home
