22/04/2026
SHARED ON BEHALF OF:
The Heath Surgery – Patient Participation Group (PPG)
The Patient Participation Group (PPG) at The Heath Surgery is a team of volunteer patients who work in partnership with the practice to enhance healthcare services. We provide feedback, share ideas, and amplify the patient voice to help ensure high-quality, patient-centred care.
What We Do:
🟢 Gather and Share Feedback:
We collect patient views on services, experiences, and areas for improvement, and share them with the practice to help shape its future.
🟢 Suggest Improvements:
We put forward practical ideas to enhance service delivery, communication, and the overall patient experience.
🟢 Represent Patient Interests:
We advocate for patients by ensuring their needs, concerns, and preferences are considered in decision-making processes.
🟢 Act as a Bridge:
We facilitate two-way communication between the practice and its patients, promoting greater understanding and collaboration.
🟢 Support the Practice:
We assist the surgery in understanding patient perspectives and evolving expectations, helping to improve care and services.
🟢Fundraising:
We organise and participate in fundraising efforts to support small-scale projects that directly benefit patients.
🟢 In Summary:
The PPG plays a vital role in making The Heath Surgery more responsive, inclusive, and aligned with the needs of its patients and the wider community.
TO VIEW MINUTES OF PREVIOUS PPG MEETINGS, PLEASE VISIT:
https://www.southparkandheathsurgery.co.uk/health-advice/patient-participation-group-ppg
