United Lincolnshire Hospitals NHS Trust is situated in the county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of over 720,000 people. United Lincolnshire Hospitals NHS Trust provides a wide range of healthcare services delivered by more than 7,500 highly trained staff and volunteers. Each year we receive £399 million to provide patient services delivered to patients in Lincolnshire. We invest around £12 million each year in improving our clinical services by replacing and upgrading our medical equipment, modernising our estate and facilities and improving our information and technology infrastructure. These pages are to keep you informed about the latest news and updates taking place across the Trust. Please be aware that anything that you post on our page will be visible to everyone who accesses this page. We reserve the right to remove any posts or comments that are defamatory; abusive, obscene, threatening or bullying or offensive. Please do not post petitions, lobbying content or commercially driven topics as these will be removed. Any content deemed to fall into these categories may be deleted from the page. This site is moderated during office hours only by our communications team. We would advise you to refrain from posting sensitive or personal medical information on the page. If you are concerned about the privacy of your information please review your Facebook privacy settings. Medical help
Please do not post medical or health related queries on this page as we will not be able to respond to these. If you require medical advice or feel unwell speak to your GP, ring NHS 111 or visit your local walk-in clinic. For urgent medical attention contact 999 or attend your nearest Accident and Emergency department. How to make an FOI request
In order to comply with the Freedom of Information Act 2000 public sector organisations such as ours have to routinely publish information whenever possible. If you wish to make a request for information about the Trust under the Freedom of Information Act, all queries should be directed to:
Corporate Services Manager
United Lincolnshire Hospitals NHS Trust
Trust Headquarters
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 4AX
Email: FOI@ulh.nhs.uk
How to contact the communications team
For media enquiries please contact the Communications team based at Lincoln County Hospital on (01522) 573986 or email communications@ulh.nhs.uk. Office hours are from 9am to 5pm, Monday to Friday. For information out of office hours phone Lincoln County Hospital switchboard on (01522) 512512 and ask to speak to the on-call director - if your call is urgent the media officer will be contacted on your behalf. Write to us at any time:
United Lincolnshire Hospitals NHS Trust
Communications Department
Robey House
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 4AX
How to contact the PALS team
The Patient Advice and Liaison Service (PALS) is a confidential, on-the-spot, advice and support service for patients, relatives and carers. PALS act independently when handling patient and family concerns, liaising with staff, managers, or relevant organisations, to negotiate immediate or prompt solutions. PALS will not investigate complaints but PALS will inform and support people who wish to use the NHS complaints procedure. Lincoln County Hospital
Located near Main Reception
Telephone 01522 707071
Pilgrim Hospital
Located in Main Reception
Telephone 01205 446243
Grantham and District Hospital
Located adjacent to Ward 6
Telephone 01476 464861
If you would like to contact PALS by email you can email PALS@ulh.nhs.uk. How to raise a concern or complaint
Whilst we are always pleased to receive comments in appreciation of our services, we acknowledge that we do not always get it right. We treat complaints seriously and want to ensure that we learn from them, taking action to improve our services. If you wish to make a comment or complaint you can email complaintsulh@ulh.nhs.uk or complete the online complaint form. However, if you want to make written complaint, you can do this by writing to the Chief Executive:
United Lincolnshire Hospitals NHS Trust
Lincoln County Hospital
Greetwell Road
Lincoln
LN2 5QY
