08/03/2026
I had an interesting conversation recently with a very experienced funeral director.
He was talking about something he noticed years ago, early in his career. Not through criticism, just observation.
Outside the church, during services, things could become a little informal. Quiet chats. Familiar routines. Nothing disrespectful. Just human nature creeping in.
What stood out to him was not what was being said, but what was missing. Absolute attention. Stillness. Presence.
So he set a simple rule for his team.
Anyone attending the service, bearers included, would stand in silence. No talking. No movement. Just respect.
Sometimes for five minutes. Sometimes for fifteen.
To make it easier, he told them not to stare into each otherโs eyes, but to focus on each otherโs ties. A small detail, but a thoughtful one.
He said it changed everything.
Not for the staff.
For the families.
It reminded me that in this profession, it is often the smallest details that speak the loudest ~Lee
